Rachel Menter Email and Phone Number

-Senior Talent Producer for Viva Entertainment at Sofi Stadium Honda Battle of the Bands 2025-Boardwalk Business Liaison for C3 Presents at Oceans Calling and Country Calling Festivals 2024 -Special Events Project Manager for Live Nation at Shoreline Amphitheater Google I/O 2022, 2023, & 2024 -Artist Relations Office Manager (Overnight) at Electric Forest 2024-Program Co-Lead at Diversity Assets Ten X Action Initiative 2020-2022-Production Manager at On-Point Creative 2020-Special Event Logistics at Zero Mile Presents 2019-2020

Senior Producer for Revolt World 2024 - Overseeing workstreams of Venue Relations, Site Operations, Site Security & Emergency Planning, Credential Management and Food and Beverage Operations

(Formally Superfly X)-Successfully executed the grand opening of Harry Potter Magic at Play in Chicago, from development to launching and managing day to day operations-Managed guest operations for The Friends Experience and The Office experience in five different locations across the country including a flagship location in NYC and two touring sets-Oversaw recruitment, training, and management of a 200+ team of corporate management and site operations staff including managers, supervisors and front line employees-Identified opportunities to reduce expenses, grow revenue, and identify new operational efficiencies while maintaining and exceptional product and guest experience

-Oversaw successful launch of Prince The Immersive Experience in Chicago, IL-Managed daily venue operations and directly supervised site managers-Built private event sales and logistics program

Managed and executed COVID Compliance programs for large scale events including Railbird Festival, Moon River Festival, Pilgrimage Music & Cultural Festival, & Outside Lands.

Managed and expedited strategic COVID-19 testing programs on Netflix and Discovery film productions

-Prepared new 4,000 capacity concert hall for opening over 6-week lead-time-Designed and implemented new upselling and F&B initiatives-Led financial settlement with tour managers, promoters, and event coordinators for nearly 150 concerts an venue rentals-Hired and supervised management staff for all internal departments including Special Events, Sales, Production, Operations, Box Office and Marketing-Partnered with local police and fire departments on security and guest services training programs to improve venue safety standards and emergency preparedness-Managed capital improvement and maintenance projects ranging from $5k to $60k in budgeted expense-Owned venue P&L reporting, revenue forecasting, and budget analysis-Formulated customer service and patron logistics strategies-Developed and launched venue sustainability program in partnership with local waste management professionals

-Oversaw all front of house departments during concerts and events. -Managed operations for 300+ concerts a year including radio shows and nonprofit/benefits. -Oversaw building operations for corporate events with clientele including NFL/Super Bowl 50, Apple, Lenovo, Salesforce and IndyCar. -Performed settlement of events and generate flash reports for COO and accounting. -Maintained active relationship with venue ownership, local PD and neighborhood stakeholders.

-Manage hours for 100+ employees, designed tracker to optimize schedules for daily, monthly, and yearly targets. -Created daily schedule and facilitated day-of-show staffing adjustments for all front of house departments. -Oversaw security procedures, updated and implemented standardized security training program. -Interviewed and hired all new employees for security, usher, ticket taker, admin, maintenance and operations departments.

Coordinated VIP Club and seating areas during shows at The Tabernacle and Aaron’s Amphitheatre at Lakewood.

Coordinated management of national fan marketing teams with thousands of participantsimplemented through the online fan management program StreetShimon. Provided operations management for the planning and implementation of the event volunteer management system The Work Exchange Team at a variety of festivals including but notlimited to Wakarusa, Lockn', and Electric Forest.

Contracted for production, catering, hospitality, dressing room and rider coordination, artist transportation and box office coordination at Verizon Wireless Amphitheatre at Encore Park, Symphony Hall, Gwinnett Arena, Phillips Arena, the Fox Theater, Masquerade Music Park and Centennial Olympic Park in Atlanta, GA.

VIP check-in services, concierge staff, and VIP special event management for several events including Yo Gabba Gabba, Buku Music Festival, and 3 Days Grace.

-Assisted in the management of the seasonal day-to-day operations of 7,000 seat Chastain Park Amphitheater.-Managed dressing rooms and provided artist hospitality day-of-show. -Supervised part-time seasonal operations staff such as volunteers, interns, and show runners.

Aided with program development, auction displays, and marketing for the annual wine tasting fundraiser which raised $32,000 Developed and edited advertising and public relations materials for the arts series. Performed concert duties, including front of the house, hospitality, and transportation.

Screened and selected popular entertainment (Bill Cosby, Kid Cudi, Goo-Goo Dolls, Lupe Fiasco) for campus shows. Developed a marketing plan for shows, arranged an executed day of event logistics, management and allocation of $100K budget and a team of 20 people. Performed show runner duties and dressing room management.

A group of approximately 20 students composed of student body representatives who are well-informed on issues at the University. Communicates thoughts, ideas and concerns to the Vice President for Student Affairs and the Division of Student Affairs administrators. Responsible to share information with other students before and after meetings to gauge and convey campus-wide student opinion

Participated in shaping sustainable communities program. Designed a conservation development plan for the south side of Oxford, OH. Strengthened relationships amongst local leaders and activists to create a cohesive community.

Conducted a housing study and compiled the final report for the City of Hamilton City Council. Assistant to the city-planning director and other city planners.

Edited European commercial advertising time logs. Booked sales orders with values of $100K or more. Managed quality control for sale orders; updated quality control database in Microsoft Access. Backed up and organized commercial footage using Final Cut.