At Farwest Corrosion I am hands-on in all technical operations, strategic planning, and implementation of IT in order to facilitate day-to-day business operations and ensure consistency, efficiency, and productivity. I oversee the IT team and infrastructure for Farwest’s nationwide footprint which includes 12 locations in 9 states and 300 office, warehouse, and remote users 24/7 and 365 days a year. In my time here I have:Established cyber security policies that focus on risk management, employee training, information privacy, data redundancy, disaster recovery, and infrastructure hardening. This has revamped security to an Ai and API-driven model that has reduced risk by 85% based on an internal audit. Worked closely with senior executives during nationwide expansion moving HQ locations, adding 7 new locations and 80 users. Facilitating buildout for office and warehouse networking and server infrastructure. Securing new contracts with internet service providers, suppliers, resellers, and contractors.Created a private cloud migrating physical servers to Microsoft Azure and Amazon AWS. File server to SharePoint and Exchange to Office365, legacy PBX to cloud-based VoIP, Citrix Workspace to Parallels RAS, and Sage100 2018 ERP to SSO enabled Sage100 2021 ERP. This reduced IT spending year over year by 35% and allowed the company to establish a hybrid work-from-home model that wouldn’t have been possible otherwise. Developed automation processes using Power Shell, Python, and Visual Basic to increase productivity in various departments including new hire onboarding, shipping tracking, sales tax calculation, direct deposit, data backups, expense tracking, and asset management. Established helpdesk ticket tracking system that led to better communication among colleagues and increased IT department response time by 50%.

I manage Windows, Mac OSX, and Linux operating systems as well as Windows Server 2012/2016/2019 and Linux CentOS. Mostly focusing on a Windows environment that includes Active Directory, Group Policies, firewalls, Intune and SQL, and all networking services including LAN, WAN, VPNs, DNS, and DHCP. I support business-critical applications including Sage ERP, Microsoft Azure, Microsoft Dynamics, Office 365, SharePoint Online, and Amazon AWS, VMWare, Hyper-V as well as hardware devices including VoIP phones, network switches, routers, firewalls, and access points.Established backup and retention policy utilizing Veeam to backup and airgap critical data. Traveled to office locations across the U.S. updating and patching workstations. Replacing EOL network switches and access points.Designed, programmed, and managed all aspects of the company's Magento website, Ad Words, and SEO, including over 800 products, 3,000 pages, and 1 million yearly visitors.

Provided help desk support for all users, computers, and devices. Manage Windows Servers, Windows Active Directory, and Linux web servers. Installed computers, network switches, routers, and firewalls. Repaired computers, switches, and server hardware. Manage WAN, LAN, DNS, DHCP, WiFi, and Cisco ASA. Manage and implemented VPN and firewall rules for local and remote access to the network environment. Defined and implemented group policy and domain security.

Created and manage an industry-leading website with 3,000 pages and 2,000 products.SEO optimization led to the website ranking highest in the industry based on Alexa.com and Similarweb.comIntegrated security measures and fraud protection that eliminated fraudulent purchases saving staff time and credit card back charges.Led redesign of the website to modern-day standards adding a shopping cart, quote request, account creation, and a content management system.Manage Google AdWords campaigns that have led to increasing website visitors and sales.

• Oversaw IT operations for 30 elementary, middle and high school Youth Institute sub-sites. • Developed curriculum and organized the first-ever YMCA Digital Media and Journalism Program.• Mentored 150 underprivileged students teaching them technology as well as life and social skills.• Contributed to fundraising campaigns, creating promos while managing a 100k yearly program budget• Lead designer and editor for Long Beach Connection centerfold in the Gazette Newspapers. A newspaper centerfold created, edited and publish by our students.• Provided IT support for 7 branch offices and corporate HQ.• Teacher to 40 student covering photography, videography and design at Powel Academy for Success Middle School. • Teacher to 65 students covering digital media, print media and journalism at the Fairfield Family YMCA. • Teacher to 90 students covering video editing, graphic design, and animation at the Downtown Long Beach YMCA Youth Institute.• Teacher and mentor to 25 students in the YMCA Youth & Government program.• Pivotal role in launching first ever Uptown Gazette Newspaper.• Managed 100k yearly program budget.