Raquel Meyerhoffer Email & Phone Number

Rockaway, New Jersey, United States

New Jersey, United States

Morristown, New Jersey, United States

• Assisting owner with daily management such as attendance , performance and disciplinary Actions• Working with employee recruitment ,interviewing and final interviewing decision• Assist with managing attendance , performance and disciplinary actions• Manage office training of employees via MaidPro University• Manage field training of new employees• Manage communication between staff and office during the day• Provide field support to staff during the day, as needed• Handle customer issues regarding cleaning• Maintain employee files (W-4’s. I-9’s, background checking, etc)• Assist owner with all aspects of customer service• Perform in-field quality assurance checks• Achieve proficiency in sales estimating and job scheduling• Prepare daily job tickets and dispatch for the day• Conduct daily service provider team dispatching• Adjust daily cleaning schedule when client/employee circumstances dictate• Prepare work binders• Perform daily calls to all clients: previous day cleaning and next day reminder calls• Handle claim forms such as setting up appraisals, estimates and reimbursements• Supervise employees tasks: daily laundry, supply replenishment, and vacuum operation/cleaning process• Assign supplies to staff• Assure that all equipment is neat, clean and operational. Replace as needed.

Ramsey, New Jersey, United States

• Using CDK , Dealer Track and UPS software to manage documents for contracts.• Processing contract-related data and records, checking contracts thoroughly for ambiguity, an omissionof terms, and possible inaccurate statements.• Sending both contracts and payoff checks to various banks while collecting UPS tracking information.

• Responsible for processing and filing paperwork to establish or transfer the ownership of customervehicles• Handling registration paperwork such as titles and license plate tags, filing tax documents, andcollecting customer payments.• Maintain record of motor vehicle for future MVC audits• Stocking vehicle inventory• Contacting insurance companies and customers when needed to gather proper paperwork.• Submitting appropriate paperwork for public record and supplying to the state of New Jersey• Working with Wholesale distributors ,flipping titles and providing additional support as needed• Helping new owners understand the process of changing the title on a vehicle along with supplinginstructions to finish the process.

United States

Direct verbal customer contact regarding appointments and questions Processing customer transactions, receipts, repair orders, and purchase ordersWelcoming visitors in person or on the telephone; answering or referring inquiries

Clifton , New Jersey

Compiled competitive analysis on local digital marketing strategiesPlanning, developing and implementing social media accounts

Clifton , New Jersey

Planning, implementing, managing and monitoring social media accounts

Hawthorne , New Jersey

Researched, designed and Implemented new content strategy designed around audience usability (easier locator, less click) Gathered data on products and created 15+ custom social media posts daily for local car dealerships Ensured content was factual and visually appealing and appropriate for its assigned platform

Montclair

Crafted social media and web postsManaged website re-design for program of study pagesCompiled competitive analysis on peer institutions digital marketing strategiesCurated social media posts during events (Live-Tweeting, Instagram stories, etc.)Spearheaded several research projects for Digital Marketing Coordinator

Montclair , New Jersey

Front desk receptionist along with general customer service dutiesHandled official transcripts for applicants with operations teamPreparing diplomas and ticket disbursement for commencement ceremonyAssisted various Graduate School staff members in several projectsPerformed general clerical tasks

Rochelle Park

Processed customer transactions at pharmacy and front check -out Organized Pharmaceutical inventory and interacted with customers regarding prescription statusReturned un-purchased items to proper inventory area Packed customer items and provided support in floral, bakery, produce and prepared foods department

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Communication And Media Studies