Ramiro Muñoz Email & Phone Number

Zug, Switzerland

• Puppet Automation• Deployments and installations of new infrastructure and apis• Bash Scripting• Elasticsearch - Kibana - Grafana - Logstash• Cloud Computing• Hardware and software troubleshooting• Planned and emergency maintenances• Object Storage management• Unix system administration• kvm/qemu/vmware virtualization• Monitoring implementation and optimization• DNS and rDNS management• Live support and incident resolution on guard shiftsProducts worked with: ELK, Docker, Kubernetes, Git, Python, Ubuntu, Puppet, Storpool, PostgreSQL, Zabbix, Datadog, LDAP, VMware, Jira, HG, BIND, HPE ProLiant, Supermicro, SGX, Salesforce, Jelastic, Ogone/Ingenico, FreeBSD, RabbitMQ

• AppDynamics Consulting• Planning and deployment• Application performance analysis and optimization at runtime-level• Post-Sales support

Caba

• Server administration on linux-based systems (RHEL and Oracle Linux)• Deploy and maintenance of web servers with NGINX and Apache• PostgreSQL/MySQL Database administration• Schematic design, execution and improvement of monitoring/alerting solutions for distributedsystems, business processes, applications, web (servers, metrics, UX), networking, databasesand IBM Mainframe/Tandem (zOS)• Shell/Batch/VBA Scripting• Macro Programming• Mass deploys on UNIX Systems/Windows Servers with scripts and/or SaltStack Enterprise• Web automation with Selenium on Python• Management and configuration of monitoring/alerting/visualization tools such as AppDynamics,Nagios, Zabbix, Prognosis, Grafana, Spectrum, MoogSoft, etc.• Log Analysis/Reports and Visualizations according to businesses needs with Kibana, NetMasterand Splunk.• Ticket Management Systems interactive scripting• Clustering of distributed systems/Databases/Web servers for Load Balancing and High-Availability• Project design and technical leadership

Buenos Aires, City Of Buenos Aires, Argentina

• Server Administration (Linux-RHEL, AIX, Solaris)• AIX & RHEL Patching, automated and manual• Incident management on prod environments• BigFix and Ansible automation• Continuous Compliance• Vulnerabilities remediations• Execution of changes and modifications at OS level• Package testing• VMware vSphere, HP Integrated Lights-Out and HMC management• Cluster management with Corosync/Pacemaker on Linux and PowerHA on AIX

Caba

• Powershell Scripting• Programming and Deploy of RPA• Python Scripting in conjunction with Selenium for browser based GUI automation• Management of credentials/privileges and network resources.• Quality Assurance• Oracle Outsourcing Support• Customer Experience Management• Active Directory management• On-Demand incident resolution• Hardware and Software Troubleshooting• Remote Agent• Ticket management and tracking in JS-based proprietary tool• Office 365 Support and Licensing• SAP S/4HANA Administration - SAP GUI Scripting

Buenos Aires, Argentina

• Ticket management and tracking with BMC Remedy, HP Service Manager and Invgate.• Provision of services for Mapfre on installations and remote configurations via VNC.• Provision of services for Lufthansa, installations in the central office through PXE and hardwaretransfer/management.• Monitoring and real-time diagnosis of nodes, links and servers for: Newsan Group, Metropolitan Policeand 911 Service• Support for Movistar Smart M2M services (AVL-Pagustech, Airwatch, Office 365, Smart Center, MDM,Grupo Secar, 147)• Telephonic attention to resolve incidents• Night guards• Review and Modification of procedures• General Supervision• Control of network infrastructure• Eventually with dependents

Argentina

• Management and troubleshooting of Storage Devices• Data recovery• Malware analysis and cleaning• Repairing and assembly of PCs• Backups• Hardware diagnosis and repair• Software installation• OSX Server and Windows Server Management• Maintenance and installation of networks, servers and computers• Configuration of security cameras and DVRs (CCTV, IP)• Part replacement and refurbishing on Apple devices

I performed some listening studies and research on Upwork for Steven Muschalik. Also applied to do online translations

Audio Engineering And Music Production

Systems Engineering