Robert Goss Email & Phone Number

Aberdeen, Scotland, United Kingdom

- Management of a team of Power Platform and Power BI specialists, including hybrid, fully remote and international team members.- Implementation and modification of internal processes to improve delivery to clients.- Engagement with businesses to improve adoption and sentiment towards analytics and application solutions.- Development of strategy for implementation of Microsoft Fabric for multiple clients.- Involvement in parent company’s Global ICT Steering Group, representing… Show more - Management of a team of Power Platform and Power BI specialists, including hybrid, fully remote and international team members.- Implementation and modification of internal processes to improve delivery to clients.- Engagement with businesses to improve adoption and sentiment towards analytics and application solutions.- Development of strategy for implementation of Microsoft Fabric for multiple clients.- Involvement in parent company’s Global ICT Steering Group, representing BI and Analytics.- Development of Power BI content and infrastructure querying proprietary systems, ERP platforms and external SaaS solutions.- Administration of Power BI tenants for parent and client companies.- Business development, client management and representation of Core29 at external events, including RGU Hack. Show less

Aberdeen, Scotland, United Kingdom

- TUPE Transfer from Vidatec

Aberdeen, Scotland, United Kingdom

- Scoping, design, documentation and implementation of data strategy and Power BI Environment best practises for multi-national L&D client.- Data discovery and requirements gathering- Development of Dataflows and Datasets, primarily from Dynamics 365 OData and BYOD sources, with supplemental data from additional sources contributing into a multi-layer architecture.- Development of custom views and procedures in SQL Server, and optimising OData queries for high volume responses.-… Show more - Scoping, design, documentation and implementation of data strategy and Power BI Environment best practises for multi-national L&D client.- Data discovery and requirements gathering- Development of Dataflows and Datasets, primarily from Dynamics 365 OData and BYOD sources, with supplemental data from additional sources contributing into a multi-layer architecture.- Development of custom views and procedures in SQL Server, and optimising OData queries for high volume responses.- Development of reporting solutions, utilising functions including dynamic measures, bookmarks, custom tooltips, built-in documentation, drillthrough and drilldown, and Q&A.- Administration of Power BI Service, including workspaces, Power BI Gateway, and Power BI Apps- Providing on-site training for beginner and intermediate Power BI users in both Power BI architecture best practises, as well as techniques and functionality of datasets and reporting.- Maintenance of existing Power BI environment, support for existing users, and troubleshooting and resolution of issues with existing Power BI artifacts.- Development of a self-service strategy, and accompanying resources to facilitate Show less

- Development of bespoke reporting solutions on the Sisense business intelligence platform based on client requirements.- Development of ETL processes and dimensional data models from MySQL and MongoDB NoSQL sources into Sisense Elasticubes.- Conducting demos of data solutions for existing and prospective clients.- Supporting adoption and understanding of the business intelligence platform to both internal and external stakeholders- Development of Javascript, JSON and CSS… Show more - Development of bespoke reporting solutions on the Sisense business intelligence platform based on client requirements.- Development of ETL processes and dimensional data models from MySQL and MongoDB NoSQL sources into Sisense Elasticubes.- Conducting demos of data solutions for existing and prospective clients.- Supporting adoption and understanding of the business intelligence platform to both internal and external stakeholders- Development of Javascript, JSON and CSS implementations to customise Sisense front-end. Show less

Aberdeen, United Kingdom

- Planning and implementation of Business Intelligence strategy for multi-national logistics, inspections and certifications group.- Development of Power BI Reporting solutions for multi-national Energy Logistics group utilising data from in-house and third-party software.- Consultancy and BI development services for multiple Energy sector clients.- Administration of Workspaces, Gateways, Power BI Premium Capacity and Power BI Apps.- Development of Power BI Reporting solutions… Show more - Planning and implementation of Business Intelligence strategy for multi-national logistics, inspections and certifications group.- Development of Power BI Reporting solutions for multi-national Energy Logistics group utilising data from in-house and third-party software.- Consultancy and BI development services for multiple Energy sector clients.- Administration of Workspaces, Gateways, Power BI Premium Capacity and Power BI Apps.- Development of Power BI Reporting solutions from ERP systems including AX, Epicor and D365 (including CRM and Talent).- Leading a team of BI developers; planning activites and workloads, implementing processes and supporting continual learning and development in the team- Training and supporting BI developers globally. Show less

Aberdeen, United Kingdom

- Implementation of Tableau as a new business intelligence tool for the institution; developing strategies for deployment and migration of existing reports; producing project documentation; developing branding according to existing internal branding guidelines.- Supporting the project manager's understanding of the project's technical requirements.- Development of a series of dashboards to support the institution's reporting requirements.- Development of reusable workflows in… Show more - Implementation of Tableau as a new business intelligence tool for the institution; developing strategies for deployment and migration of existing reports; producing project documentation; developing branding according to existing internal branding guidelines.- Supporting the project manager's understanding of the project's technical requirements.- Development of a series of dashboards to support the institution's reporting requirements.- Development of reusable workflows in Alteryx.- Meeting with key stakeholders to understand their reporting requirements and the limitations of the previous reporting tools.- Training users in Tableau and Alteryx; from entry-level users to developers- Development of JavaScript software tools for data extraction from third-party providers Show less

Aberdeen, United Kingdom

- Development of a series of software solutions for Xeretec's Managed Print Service operations, ranging from the development of our industry leading customer-facing business intelligence platform, Xeretec Pulse, to internal applications and tools to improve productivity across our helpdesk, finance and sales teams.- Taking ownership of projects from conception to completion; including all planning, development and support, taking into account both technical aspects as well as aesthetic… Show more - Development of a series of software solutions for Xeretec's Managed Print Service operations, ranging from the development of our industry leading customer-facing business intelligence platform, Xeretec Pulse, to internal applications and tools to improve productivity across our helpdesk, finance and sales teams.- Taking ownership of projects from conception to completion; including all planning, development and support, taking into account both technical aspects as well as aesthetic design and user experience.- Working with a number of external companies, including working with Xerox for implementation of their Managed Print Service API, and QlikView concessionaires for the initial stages of development.- Continually developing my knowledge of languages and software development skills to meet the business's requirements. This includes both development specific skills, as well as understanding other areas and roles of the business, such as sales and finance, to better support their requirements- Training developers in Qlikview.- Providing continuous support to colleagues based on experience gained in prior role of Helpdesk Agent.- Skills used in this role: Qlikview design, development, scripting and server administration; Qlikview NPrinting; C#, .NET, MySQL, HTML5, CSS3 Show less

Aberdeen

- Supervising a team of 4 helpdesk agents in the management of our printer fleet- Ensuring SLAs are not breached, devices retain greatest possible uptime and usage through adequate supplies and incident management.- Managing and assigning incoming incidents and e-mails; ensuring incidents are properly closed.- Providing feedback to upper management on team performance, processes and problems.- Standard helpdesk responsibilities as below

Aberdeen

- Ensuring adequate management of the printer fleet for several customers, including Oil & Gas, Legal and publishing clients.- Developing knowledge of Xerox device operation and troubleshooting; using this knowledge to assist customers to use their MFDs effectively and provide first level support for incidents.- Ensuring devices are adequately stocked at all times with all customer replaceable consumables through examining consumable levels, volumes between orders, likely page coverage… Show more - Ensuring adequate management of the printer fleet for several customers, including Oil & Gas, Legal and publishing clients.- Developing knowledge of Xerox device operation and troubleshooting; using this knowledge to assist customers to use their MFDs effectively and provide first level support for incidents.- Ensuring devices are adequately stocked at all times with all customer replaceable consumables through examining consumable levels, volumes between orders, likely page coverage and customer usage.- Building relationships with customers to ensure confidence and satisfaction in their MPS service. Show less

Master Of Arts (Ma) (Hons), English, 2.1

Pgcert Software Technology, Computer Software Engineering, Pass With Distinction