Richard Henley Email & Phone Number

I am a senior leader with 25 years of experience in program management, organisational change management and executive leadership specialising in business process improvement. I have demonstrated capability at an executive level in designing and delivering strategic growth programs in the IT and business process optimisation industries. During my career I have developed and delivered highly successful programs by maintaining an environment of collaboration, trust and service excellence. An engaging leader with strong project management and financial management skills, I have developed the ability to influence and negotiate within all levels of the organisations I have worked with.KEY SKILLSPeople leadership - Experienced in leading medium to large teams locally, nationally and internationallyStrategy & execution – Ability to formulate strategies aligned to organisational goals, translate to business outcomes and execute to measurable outcomes.Program Management – Demonstrated success in delivering complex programs of work leading teams employing Waterfall and Agile methodologies.Professional Services - Ability to lead teams to deliver diverse projects from planning to completion.Commercial experience – Strong planning, negotiation, mediation and financial skills.Strong communication skills – Experienced in effective communication with both external and internal clients from C level to operational stakeholders to achieve demonstrable outcomes.Change management – Accomplished in leading organisational change for internal and external stakeholders.Business Process Re-engineering – Knowledgeable in organisational and line-of-business process improvement programs applying Six Sigma principles.Technical knowledge – Broad knowledge of existing and emerging IT technologies and vendor engagement.

Listed skills include Solution Selling, Sales Management, Team Leadership, Leadership, and 29 others.