Ryan Hillman

Ryan Hillman Email and Phone Number

Creator of exponentially scalable products, Leader of world class engineering organizations @ Expedia Group
Ryan Hillman's Location
Greater Seattle Area, United States, United States
Ryan Hillman's Contact Details
About Ryan Hillman

All my life I’ve loved three pursuits the most: using technology to solve problems, competing in sports and creating and enjoying music. Fortunately for me, technology leadership turned into my career and the others are now my favorite hobbies. My leadership style includes an emphasis on finding balance and having a grounded perspective – characteristics I learned early on in life, demonstrated in my education where I pursued a computer science degree at the University of North Carolina which is notoriously a liberal arts school. Throughout my career I’ve learned and grown so much under outstanding leaders in product and technology, allowing me to become a highly engaged, supportive, and adaptive leader myself. I’ve also pushed the boundaries of the technology available, applying cutting edge AI research to ship thoughtful, intelligent features solving real customer problems. I take immense pride in my role at Expedia Group where these concepts merge; I get to create a compelling culture and lead teams building innovative experiences on top of massively scalable platform services. Here we emphasize ownership at every level of the organization, with an aim to help travelers get the most out of every trip by making the challenges of travel less burdensome through trusted, personalized travel assistance for all.

Ryan Hillman's Current Company Details
Expedia Group

Expedia Group

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Creator of exponentially scalable products, Leader of world class engineering organizations
Ryan Hillman Work Experience Details
  • Expedia Group
    Sr. Director, Technology
    Expedia Group Mar 2021 - Present
    Seattle, Wa, Us
    I lead the Intelligent Applications organization at Expedia Group. We are building capabilities and conversational components that help enable Expedia Group to provide personalized travel assistance to everyone through the travel journey. We also enable partners to leverage our frameworks, SDKs, and out of box solutions to focus and accelerate their business. Ultimately, our work results in intelligent, personalized experiences at scale.
  • Expedia Group
    Director, Technology
    Expedia Group Sep 2017 - Mar 2021
    Seattle, Wa, Us
    I led the Conversation Intelligence engineering teams in Seattle that built platform services for language understanding, policy learning, question answering, and insights surfaced in our Conversation Platform. My teams constantly analyzed the domain finding patterns in our conversational data, and used breakthroughs in AI/ML and software engineering to enable virtual agents to automate these conversations in intelligent ways.
  • Expedia Group
    Manager, Software Development
    Expedia Group Feb 2013 - Sep 2017
    Seattle, Wa, Us
    I led a global and technically diverse team of 15+ software development engineers within the Voice & Customer Interactions team. We built solutions allowing all of Expedia's customers to contact Expedia brands for assistance as they traveled, providing effortless self-service as well as human support.
  • Microsoft
    Senior Software Development Engineer
    Microsoft Jul 2008 - Feb 2013
    Redmond, Washington, Us
    Application architecture, design and development with a focus on leveraging cloud platforms to automate customer contacts in voice and text channels, along with tools to configure and troubleshoot any experience built atop the platform.
  • Eloyalty
    Consultant, Senior Consultant
    Eloyalty Aug 2006 - Jul 2008
    Austin, Tx, Us
    Software development and technical consulting in the contact center space.
  • Earthlink
    Application Developer, Senior Cti Architect
    Earthlink Mar 2004 - Aug 2006
    Atlanta, Georgia, Us
    Computer telephony integration (CTI) application architecture, design and development and web application development.

Ryan Hillman Skills

Software Development Cloud Computing Agile Methodologies .net C# Enterprise Software Microsoft Sql Server Solution Architecture Unified Communications Contact Centers Visual Studio Cti Cisco Technologies Sql Telephony Quality Assurance Team Management Strategic Leadership Cloud Security Amazon Web Services Java Javascript Node.js Webrtc Coaching Technology Management People Development Team Motivation Open Source Software Natural Language Processing Machine Learning

Ryan Hillman Education Details

  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Computer Science

Frequently Asked Questions about Ryan Hillman

What company does Ryan Hillman work for?

Ryan Hillman works for Expedia Group

What is Ryan Hillman's role at the current company?

Ryan Hillman's current role is Creator of exponentially scalable products, Leader of world class engineering organizations.

What is Ryan Hillman's email address?

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What is Ryan Hillman's direct phone number?

Ryan Hillman's direct phone number is +191926*****

What schools did Ryan Hillman attend?

Ryan Hillman attended University Of North Carolina At Chapel Hill.

What skills is Ryan Hillman known for?

Ryan Hillman has skills like Software Development, Cloud Computing, Agile Methodologies, .net, C#, Enterprise Software, Microsoft Sql Server, Solution Architecture, Unified Communications, Contact Centers, Visual Studio, Cti.

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