Having spent nearly a decade as an IT Support Analyst/Technician, I have developed extensive experience and expertise in upholding client satisfaction by providing consistent technical support, advice, and guidance.Due to my experience so far, I am able to support demanding and fast-paced day-to-day company operations, while acting as a first point of contact for arising client questions and queries. Furthermore, I thrive in developing positive user connections by promoting a culture of cooperation and transparency. Moreover, I can oversee the large-scale installation and configuration of new systems, while ensuring minimal impact to current operations. Likewise, I can promptly and accurately resolve arising issues and risks to maintain user satisfaction. Finally, I hold a strong knowledge of various mainstream IT software and am always seeking to learn new technologies. Going forward, and following my relocation back to the UK, I am seeking to return back to my underlying passion and attain a position in the IT world.
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Support SpecialistOracle Nov 2012 - Nov 2021Région De Aix-En-Provence, FranceFor over a seven-year period, I provided effective IT support for a wide variety of international clients, while acting as the first point of contactfor technical queries and questions. Alongside that, I oversaw the successful and smooth configuration and management of several hotel and restaurant interfaces (Opera, Suite 8, Micros). -
Logistics Agent - Aog « Aircraft On Ground » - Service 24/24 7/7JEurocopter 2009 - 2010Région De Aix-En-Provence, FranceWorking as a logistics agent to the emergency department of Eurocopters AOG "Aircraft On Ground" service. Open 24/7. -
Airport Security OfficerGroup 4 Securicor 2005 - 2009Marseille Area, France
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Airport Security AgentAgenord 2004 - 2005Marseille Area, France
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BartenderRed Lion 2002 - 2004Marseille Area, France
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Store Associate / ManagerDreams 1997 - 1999London, United Kingdom
Frequently Asked Questions about Richard Micallef
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Richard Micallef attended Innova (Uk) Ltd, Innova (Uk) Ltd, Cisco, Afpa, G4s, Afpa, Afpa.
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Richard Micallef
Senior Graphic Designer At City Of Bradford Metropolitan District CouncilUnited Kingdom2westyorks-ca.gov.uk, live.com
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