Richard Micallef Email and Phone Number

Having spent nearly a decade as an IT Support Analyst/Technician, I have developed extensive experience and expertise in upholding client satisfaction by providing consistent technical support, advice, and guidance.Due to my experience so far, I am able to support demanding and fast-paced day-to-day company operations, while acting as a first point of contact for arising client questions and queries. Furthermore, I thrive in developing positive user connections by promoting a culture of cooperation and transparency. Moreover, I can oversee the large-scale installation and configuration of new systems, while ensuring minimal impact to current operations. Likewise, I can promptly and accurately resolve arising issues and risks to maintain user satisfaction. Finally, I hold a strong knowledge of various mainstream IT software and am always seeking to learn new technologies. Going forward, and following my relocation back to the UK, I am seeking to return back to my underlying passion and attain a position in the IT world.