Ronald Lai Email & Phone Number

With over 15 years of experience in the education and recruitment industry, I have developed a strong foundation in advising, coordinating, and managing student placements and recruitment processes. My background includes roles as a Senior Education Counsellor and Consultant, where I have successfully guided students towards their educational goals and supported their post-graduation plans.Key Achievements:Fostered a collaborative and supportive team environment, providing valuable feedback and training to enhance team performance.Established and maintained strong customer relationships, resolving issues promptly and earning 5-star reviews for outstanding service.Promoted company products effectively, working closely with marketing to implement successful sales strategies.Identified and captured new growth opportunities, including partnerships with schools and various business channels.Skills:Sales and Business DevelopmentTeam Leadership and TrainingCustomer Relationship ManagementStrategic Planning and ReportingStakeholder EngagementIndustry Expertise:Education and RecruitmentOverseas Education CounselingTalent AcquisitionProfessional Experience:Senior Education Counsellor, AECC Global Singapore (Jan 2024 - Jul 2024)Senior Education Counsellor, AECC Global Malaysia (Jun 2022 - Dec 2023)Senior Education Consultant, TheRightU Pte Ltd Singapore (Jun 2019 - May 2022)Senior Education Consultant, Overseas Education Singapore (Mar 2017 - May 2019)Talent Acquisition Specialist, Human Capital Connection (Mar 2016 - Feb 2017)Assistant Manager, The Language House, KL (May 2015 - Mar 2016)Marketing Manager, Penang Medical College, KL (Mar 2014 - Dec 2014)Senior Education Consultant, IDP Education Malaysia (May 2011 - Feb 2014)

Listed skills include Career Counseling, University Recruitment, Customer Service, Marketing, and 19 others.