Randall Matthew Lorayes
AeroLeads people directory · profile

Randall Matthew Lorayes Email & Phone Number

Manager II, Service and Support at Thumbtack
Location: Legaspi, Bicol Region, Philippines 9 work roles 1 school
1 work email found @ibexglobal.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@ibexglobal.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Thumbtack
Role
Manager II, Service and Support
Location
Legaspi, Bicol Region, Philippines
Company size
1580 employees

Who is Randall Matthew Lorayes? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Randall Matthew Lorayes is listed as Manager II, Service and Support at Thumbtack, a company with 1580 employees, based in Legaspi, Bicol Region, Philippines. AeroLeads shows a work email signal at ibexglobal.com and a matched LinkedIn profile for Randall Matthew Lorayes.

Randall Matthew Lorayes previously worked as Manager II, Service & Support at Thumbtack and Manager I, Service & Support at Thumbtack. Randall Matthew Lorayes holds Bachelor Of Arts - Ba, Broadcasting from Bicol University.

Company email context

Email format at Thumbtack

This section adds company-level context without repeating Randall Matthew Lorayes's masked contact details.

{first_initial}{last}@ibexglobal.com
76% confidence

AeroLeads found 1 current-domain work email signal for Randall Matthew Lorayes. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Randall Matthew Lorayes

🎉 Hey there! I'm Randall Matthew Lorayes, and I'm a customer support professional with a passion for process improvement. 👨‍🎓 I graduated with a Bachelor of Arts in Broadcasting degree from Bicol University, In my current role, I'm all about driving business results by building strong relationships with stakeholders and leading teams with empathy. 🤝 I'm self-motivated, detail-oriented, and always looking for ways to streamline processes and improve customer experiences. I'm also a content creator at heart, with experience producing various forms of media on a wide range of topics. 💻📹 Whether it's copywriting, content writing, or digital marketing, I'm always up for a new challenge and eager to learn more.If you're looking for a driven, results-oriented professional, I'd love to hear from you! Let's connect and see how we can work together. 🚀

Listed skills include Photoshop, Microsoft Office, Public Relations, Social Media, and 4 others.

Current workplace

Randall Matthew Lorayes's current company

Company context helps verify the profile and gives searchers a useful next step.

Thumbtack
Thumbtack
Manager II, Service and Support
Legazpi City, PH
Website
thumbtack.com
Employees
1580
AeroLeads page
Company profile
View company profile Email format
9 roles

Randall Matthew Lorayes work experience

A career timeline built from the work history available for this profile.

Manager Ii, Service And Support

Thumbtack

Legazpi City, PH

Manager Ii, Service & Support

Current
Thumbtack

Managing day-to-day operations of a team handling inbound phone, chat, SMS, and email contacts focusing on consumer-facing marketplace concerns such as app and website troubleshooting, and escalations to the Trust & Safety teamPartnering with cross-function teams to also help operationalize support for ongoing partnerships that help contribute to bringing.

Oct 2023 - Present

Manager I, Service & Support

Thumbtack

Supervised a team of virtual receptionists for service professionals and customer booking fulfillment operations.Facilitated onboarding of new non-voice support agents and successfully transitioned them to production under a new manager. Assisted in recruiting proactive customer service agents through interviews and deliberations

Nov 2021 - Oct 2023

Senior Premier Support Agent

Thumbtack

Piloted an inbound phone customer support team based in the Philippines

Oct 2021 - Nov 2021

Premier Support Agent

Thumbtack

Handled inbound chat, SMS, and email customer support with concerns involving billing, lead generation, and service profile optimization (May 2020 - August 2021)Joined a team of subject-matter experts to assist with global support operations and participate in special projects (December 2020-September 2021)

May 2020 - Oct 2021

Customer Support Specialist

Ibex

Parañaque, National Capital Region, Philippines

Reprofiled to another program to handle inbound chat and phone customer support with concerns such as order status and returns in March 2020 to serve as an additional headcount due to the COVID-19 pandemic.

Mar 2020 - May 2020

Subject Matter Expert

Ibex

Parañaque, National Capital Region, Philippines

Provided floor support in customer support operations, including escalations, and perform cross-functional triaging and reporting tasks.

Jul 2019 - Mar 2020

Customer Support Specialist

Ibex

Parañaque, National Capital Region, Philippines

Handled inbound phone and email customer support with concerns such as refunds, billing, and lead generation.

Apr 2018 - Jul 2019

News Intern

Rappler

Pasig, National Capital Region, Philippines

Assigned to write sports and human interest stories and provide live online updates during the Palarong Pambansa; worked with the social media team for monitoring feeds and engaging online users particularly during special coverage of the 2016 national and local elections in the Philippines

Apr 2016 - May 2016
Team & coworkers

Colleagues at Thumbtack

Other employees you can reach at thumbtack.com. View company contacts for 1580 employees →

RL Rexane Lumbres Rexane Lumbres Colleague at Thumbtack Philippines, Philippines View → JM Jhoana May L. Jhoana May L. Colleague at Thumbtack Bulacan, Central Luzon, Philippines, Philippines View → NM Naimah Moore Naimah Moore Colleague at Thumbtack United States, United States View → DK David Kirtley David Kirtley Colleague at Thumbtack Woods Cross, Utah, United States, United States View → LH Lo H. Lo H. Colleague at Thumbtack San Francisco, California, United States, United States View → LV Lhen Villasencio Lhen Villasencio Colleague at Thumbtack Philippines, Philippines View → LA Lindsay Allsup Lindsay Allsup Colleague at Thumbtack South Jordan, Utah, United States, United States View → MD Mike Davidson Mike Davidson Colleague at Thumbtack Chicago, Illinois, United States, United States View → MH Mark Hutchison Mark Hutchison Colleague at Thumbtack Camarillo, California, United States, United States View → AG Alexander Garcia Alexander Garcia Colleague at Thumbtack Salt Lake City Metropolitan Area, United States View →
1 education record

Randall Matthew Lorayes education

FAQ

Frequently asked questions about Randall Matthew Lorayes

Quick answers generated from the profile data available on this page.

What company does Randall Matthew Lorayes work for?

Randall Matthew Lorayes works for Thumbtack.

What is Randall Matthew Lorayes's role at Thumbtack?

Randall Matthew Lorayes is listed as Manager II, Service and Support at Thumbtack.

What is Randall Matthew Lorayes's email address?

AeroLeads has found 1 work email signal at @ibexglobal.com for Randall Matthew Lorayes at Thumbtack.

Where is Randall Matthew Lorayes based?

Randall Matthew Lorayes is based in Legaspi, Bicol Region, Philippines while working with Thumbtack.

What companies has Randall Matthew Lorayes worked for?

Randall Matthew Lorayes has worked for Thumbtack, Ibex, and Rappler.

Who are Randall Matthew Lorayes's colleagues at Thumbtack?

Randall Matthew Lorayes's colleagues at Thumbtack include Rexane Lumbres, Jhoana May L., Naimah Moore, David Kirtley, and Lo H..

How can I contact Randall Matthew Lorayes?

You can use AeroLeads to view verified contact signals for Randall Matthew Lorayes at Thumbtack, including work email, phone, and LinkedIn data when available.

What schools did Randall Matthew Lorayes attend?

Randall Matthew Lorayes holds Bachelor Of Arts - Ba, Broadcasting from Bicol University.

What skills is Randall Matthew Lorayes known for?

Randall Matthew Lorayes is listed with skills including Photoshop, Microsoft Office, Public Relations, Social Media, Video Production, Television, Public Speaking, and Editing.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.