Robert Maddalena Email and Phone Number

I no longer work at the Department of Energy and am looking at new opportunities

Led Systems Management Server (SMS) Security/Server Team to deliver security patching coverage to Qwest Infrastructure. Responsible for all SMS database functionality. Team provided Tier 3 support for Qwest.· Troubleshot all SMS client installations. Created, analyzed, and maintained SMS packages for security patching. Created complex spreadsheets reporting SMS security status to management and security team. Maintained SMS security for Windows Enterprise Server Operation (WESO) site.· Patched more than 1600 servers as Lead of SMS team with 99.9+% success rate, keeping environment safe from outside threats and saving Qwest thousands of dollars in downtime, all while team was understaffed. Scheduled, planned, implemented, and analyzed results of rotating schedule.· Engaged in projects as directed including Service Pack 2 upgrades on hundreds of servers as Microsoft was no longer supporting servers at Service Pack 1 levels, and upgrading many hundreds of servers to the proper Symantec levels. Built/rebuilt servers as necessary using Altiris, VMWare and other tools.· Supported Qwest servers for IBM using VMWare console and Terminal Services virtually exclusively

Designated project lead for SBS to the QWEST Software Distribution Group. Maintained and repairedCompaq and Hewlett-Packard computer hardware.· Migrated servers from NT4 to Windows 2000 as part of NT2W2K team.· Led cost-saving effort to Qwest by collapsing Windows NT domains as part of Windows Enterprise Server Operations team.· Managed project for WESO, converting backup solution for hundreds of servers to the new corporate standards.

Installed and administered Windows servers. Planned, installed, and supported various applications, including many proprietary Qwest applications.

Supported, maintained, and upgraded Novell and NT servers in the US WEST network. Backed up Novelland NT servers for US WEST network (150 GB of data per week.)

Supported 1000 user LAN at Citicorp Diners Club. Provided hardware, software, and network support. Installed and upgraded PCs to Windows NT or Windows 95 as needed.