Rob Morell Email & Phone Number
@simpplr.com
6 phones found area 650
LinkedIn matched
Who is Rob Morell? Overview
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Rob Morell is listed as Senior Product Manager with 12 years of Experience at Now That's A Deal, based in Eagle, Idaho, United States. AeroLeads shows a work email signal at simpplr.com, phone signal with area code 650, and a matched LinkedIn profile for Rob Morell.
Rob Morell previously worked as Senior Product Manager at Now That'S A Deal and Senior Product Manager at Simpplr. Rob Morell holds Bachelor Of Computer Science, Computer Science from Baker College.
Email format at Now That's A Deal
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AeroLeads found 1 current-domain work email signal for Rob Morell. Compare company email patterns before reaching out.
About Rob Morell
đź‘‹Hi, my name is Rob!As a Senior Product Manager with over a decade of experience in the SaaS industry, I have mastered the art of envisioning and executing impactful product strategies that drive user growth and business success. I am analytical, a natural collaborator, and proficient in leading cross-functional teams through the entire product lifecycle.
Listed skills include Mysql, Perl, Linux, Troubleshooting, and 35 others.
Rob Morell's current company
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Rob Morell work experience
A career timeline built from the work history available for this profile.
Senior Product Manager
- Directed multiple international teams of software engineers focused on 3rd party messaging integrations (Slack, MS Teams, Zoom, Google chat) and notifications (mobile, web, and email) to elevate user engagement and.
- Managed and mentored Junior/Associate Product Managers while providing feedback on critical areas of their product strategies
- Played a pivotal role in shaping the product’s strategic direction based on user feedback sessions I conducted, in-depth research, and data-driven insights to deliver industry-leading customer experience
- Monitored leading and lagging indicators of product usage and adoption with cross-functional units
Product Manager
- Overhauled entire reporting infrastructure, consolidated four disparate solutions into a unified system to provide customers with a seamless experience across all internal products
- Overhauled all internal reporting databases into a delta lake that enabled real time cross-product user tracking
- Empowered decision-making and prioritization of critical initiatives by delivering visually appealing, impactfulanalytics and actionable insights through weekly reports and ad-hoc analyses
Senior Product Manager
- Migrated users to a new 3rd party billing platform which improved revenue by more than $125K annually
- Migrated 10PB of customer data from in-house storage solution to AWS; resulted in $1.1M annual savings
- Owned 100% of every user experience across website, desktop and mobile apps
- Engaged with internal stakeholders, communicated upcoming features, improvements, and authored customer-facing Knowledge Base articles that provided easy-to-understand explanations of these enhancements
- Captained sprint planning sessions with Engineering team, retro meetings, and backlog management
- Gathered external partner requirements, crafted user stories, use cases, user personas, PRDs, and created mockups
Technical Support Manager
- Relaunched all internal support tools to focus on efficiency and automations. This allowed us to bring in 4 additional support agents in house and let our 40 offshore agents go, resulting in a $200,000 annual savings
- Improved NPS and CSAT scores by 20%
- Developed scripts automating repetitive tasks, liberating valuable hours for agents to focus on assignments thatrequired human interaction
- Created internal decision tree documents to help non-technical agents efficiently handle technical questions
Technical Support Engineer Tier 3
- Delivered quality technical support to customers via email and phone, triaged and analyzed weekly tickets to identify areas demanding significant support resources
- Collaborated cross-functionally with engineering and QA teams, provided real-time feedback on product launches and resolved new customer-identified issues during the upgrade process
- Resolved numerous network and firewall issues for customers to ensure successful customer connections to our platform
Rob Morell education
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Baker College
Frequently asked questions about Rob Morell
Quick answers generated from the profile data available on this page.
What company does Rob Morell work for?
Rob Morell works for Now That's A Deal.
What is Rob Morell's role at Now That's A Deal?
Rob Morell is listed as Senior Product Manager with 12 years of Experience at Now That's A Deal.
What is Rob Morell's email address?
AeroLeads has found 1 work email signal at @simpplr.com for Rob Morell at Now That's A Deal.
What is Rob Morell's phone number?
AeroLeads has found 6 phone signal(s) with area code 650 for Rob Morell at Now That's A Deal.
Where is Rob Morell based?
Rob Morell is based in Eagle, Idaho, United States while working with Now That's A Deal.
What companies has Rob Morell worked for?
Rob Morell has worked for Now That'S A Deal, Simpplr, Bigtincan, and Sugarsync.
How can I contact Rob Morell?
You can use AeroLeads to view verified contact signals for Rob Morell at Now That's A Deal, including work email, phone, and LinkedIn data when available.
What schools did Rob Morell attend?
Rob Morell holds Bachelor Of Computer Science, Computer Science from Baker College.
What skills is Rob Morell known for?
Rob Morell is listed with skills including Mysql, Perl, Linux, Troubleshooting, Mobile Devices, Technical Support, Apache, and Testing.
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