Rachel M. Perry Email and Phone Number
I have worn many, many hats across many jobs, and often within the same job. I'm extremely well-organized and detail-oriented, creative, flexible, and I work and learn fast. I have a wide variety of experience in project management, communication, usability (UX), data analysis, and research.
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Projects And Collaborations CoordinatorInternet Scout Research GroupMadison, Wi, Us -
Projects & Collaborations CoordinatorInternet Scout Research Group Sep 2020 - PresentMadison, Wisconsin, United States• Project development, coordination, and progress tracking• Data analysis and reporting• Product lifecycle management and tracking• Coordinating efforts across the NSF ATE community to publish annual book, including communication with participants and stakeholders and project tracking• Cross-team communications and cooperation• Website, webpage creation and maintenance• Documentation and document maintenance• Gathering data and resources to create regular blog posts and articles• Logistics for attending conferences, including creating materials and shipping• Graphic design• Video captioning• Office management • Purchasing -
IllustratorI/O Arcade Bar Nov 2018 - PresentMadison, Wisconsin, United States• Chalkboard illustrations to spotlight house cocktails on monthly basis• Digital illustrations for signs and merchandise
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InstructorAerial Bliss May 2019 - Nov 2020Madison, Wisconsin, United States• Instructing weekly class, plus 1-3 private parties per month• Writing class plans while maintaining flexibility based on students’ goals, abilities, experience• Providing student support and feedback• Social media promotion• Weekly online class (06/2020 - 11/2020 only) -
Customer Care RepresentativeArtful Home Oct 2018 - Sep 2020Madison, Wisconsin, United States•Project management: Product Information Management, Voice of the Customer, Business Intelligence, internal improvements•UI/UX design•Head of Returns Management team•Head of Voice of the Customer team•Social media management•Handling calls, online chats, and emails from customers to place product orders, returns, exchanges•Handling calls, emails from artists to assist with order fulfillment•Data analysis & reporting•Creating & maintaining webpages•Training new employees -
Warehouse AssociateArtful Home Apr 2018 - Oct 2018Madison, Wisconsin, United States•Fulfilling and packing outgoing orders•Processing returns•Processing inbound inventory•Stocking inventory•Inventory management•Product quality checks -
ServerHopcat Sep 2017 - Jun 2018Madison, Wi•Leader and organizer for HopCat GROW Team, voluntary community service group for staff•Memorizing details of and explaining/recommending food and drink menus, including 30 local and 100 rotating craft beers, ciders, and meads•Handling multiple tables and complex orders simultaneously•Frequent coordination and collaboration with coworkers, both front-of-house and in the kitchen•Ensuring customer satisfaction•Training new servers•Occasional hosting, bartending, food running
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Intern, Literacy & Computer Skills (Fall Semester)The Literacy Network Sep 2017 - Dec 2017Madison, Wi• Writing weekly personalized lesson plans for nine individual community literacy adult students that build on fundamental literacy and computer skills while simultaneously working on personal goals• Managing tutors in class• Maintaining clear and frequent communication of expectations and news with tutors and students• Taking attendance and making reminder calls each week• Frequent communication and collaboration with supervisor
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ServerFreiburg Gastropub Apr 2017 - Oct 2017• Memorizing details of and explaining/recommending food and drink menus, including 32 tap beers• Handling multiple tables and complex orders simultaneously• Frequent coordination and collaboration with coworkers, both front-of-house and in the kitchen• Ensuring customer satisfaction• Training new servers• Occasional hosting, bartending, food running
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Quality Assurance; User Experience AnalystEpic Aug 2015 - Apr 2017Verona, Wi• Training in MyChart, Ambulatory applications• MyChart software testing, including standard and unexpected workflows, with additional focus on proxy access, patient history, and intake questionnaires• As User Experience Analyst (UXA), in charge of usability testing, education, coordination, and project management for MyChart. Target audience was software developers and fellow QA.• As Eye Tracking Lab coordinator, in charge of training, project advising, coordinating, and management, and data analysis and reporting. -
PreceptorMacalester College Jan 2015 - May 2015Saint Paul, Mn• Preceptor for Core Concepts of Computer Science for Katherine Kinnaird, Ph.D.• Assisted in class (Monday/Wednesday/Friday, one hour per day) with in-class activities and homework• Held own office hours outside of class twice per week, for an hour and a half each• Routinely met with professor to go over upcoming class activities and needs -
Research AssistantMacalester College Aug 2014 - Dec 2014Saint Paul, Mn• Research assistant in cognitive psychology and eye-tracking labs, under supervision of R. Brooke Lea, Ph.D• Trained on Eyelink 1000 eye-tracker (joint NSF grant with Augsburg College), use of Experiment Builder and Data Viewer software• Helping to design and run participants in various psychological studies, including programming experiments, setting up equipment, interacting with and monitoring participants, and data analysis.• Working on studies of professors, student projects, experiments for classes, and ongoing departmental experiments; for example, linguistic aspect study in conjunction with Dr. Andreas Schramm (Hamline University) -
Building ManagerMacalester College Sep 2011 - Dec 2013Saint Paul, MnMacalester College Campus Center & Events• Audio-visual set-up, operations, and support for conferences and events; customer service• As of fall 2012, training returning and new building managers in the Hill Ballroom event space; in charge of general upkeep and maintenance of space and equipment.• Managing student lounge space and Campus Center• Tours and Q&A of events spaces with faculty and students groups, as well as third parties• Event coordination and management -
Summer Conference AssistantMacalester College May 2013 - Aug 2013Saint Paul, Mn• Setting up and managing events on campus, such as co-cop grocer’s expo, presentations, and wedding receptions; some involving audio-visual operations.• Preparing and cleaning out dorm rooms for summer visitors, checking-in customers and providing keys; like hotel staff• Managing student lounge in Campus Center• Being on-call for 24 hours once every other week, tending to the needs of customers when required
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Research InternUniversity Of Chicago Jun 2013 - Aug 2013Chicago, IlDepartment of Linguistics, under Prof. Diane Brentari, Ph.D. and Ph.D. student John Keane• Slowing down video of ASL signers finger-spelling cued words using the software ELAN, in order to annotate the length of time when each letter is best articulated and held• Making annotations on freeze-frame photos of ASL signers to determine hand shape, on University of Chicago’s FLAN website
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Office AssistantEich Management Corporation May 2012 - Aug 2012Palatine, IlHelping to scan leases, NTVs and eviction notices for conversion to digital cloud storage -
Part-Time Associate; CashierNew York & Comp May 2012 - Aug 2012Algonquin, Il• Cashier (returns, exchanges, purchases)• Customer satisfaction and service• Promoting deals, membership, new merchandise• Maintaining tidiness of floor space, custodial services
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Swimming InstructorLifetime Fitness Jun 2010 - Aug 2011Algonquin, Il• Teaching children between 9 months and 12 years basic to intermediate swimming skills• Maintaining relationships with parents to constructively work on students’ progress and behavior• Assembling lesson plans, tailored for individuals or specific groups of students, based on skills expected for a given level -
Lighting TechnicianCrystal Lake South High School Aug 2007 - Jun 2011Crystal Lake, Il• Outside groups rented theater, students hired as technicians. Typically short, 1-4 day events, approximately 4 per year• In charge of customer service, showing available features and equipment for events• Set-up, maintenance, operation of lighting; occasional lighting design
Rachel M. Perry Education Details
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Linguistics -
Lingusitics
Frequently Asked Questions about Rachel M. Perry
What company does Rachel M. Perry work for?
Rachel M. Perry works for Internet Scout Research Group
What is Rachel M. Perry's role at the current company?
Rachel M. Perry's current role is Projects and Collaborations Coordinator.
What schools did Rachel M. Perry attend?
Rachel M. Perry attended Macalester College, Macalester College.
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