Michael Porter Email & Phone Number

Macpac Collingwood

Macpac Collingwood is a small store located in the heart of Collingwood/Fitzroy with a dedicated customer base. We pride ourselves on quality customer service and product knowledge. - Assists the Manager in the day-to-day operations of the store, performing higher managerial duties when required.- Workplace Health and Safety Champion- Manages repairs and warranty claims- Performs managerial duties when required- "I Am Here" Ambassador- Average NPS of 80%- Team… Show more Macpac Collingwood is a small store located in the heart of Collingwood/Fitzroy with a dedicated customer base. We pride ourselves on quality customer service and product knowledge. - Assists the Manager in the day-to-day operations of the store, performing higher managerial duties when required.- Workplace Health and Safety Champion- Manages repairs and warranty claims- Performs managerial duties when required- "I Am Here" Ambassador- Average NPS of 80%- Team engagement score of 80% Show less

Melbourne, Victoria, Australia

Stock Take Supervisors oversee the stock takes of other stores 2 to3 times a year, each supervisor is given a group of stores to look after. Leading up to a store's stock take, it's our responsibility to support the store's management team and ensure they are prepared . During the stock take, we're required to ensure the scanning company is fulfilling their contracted obligations, conducting audit counts, operating the stock software, assist in variance counting and communicating the final… Show more Stock Take Supervisors oversee the stock takes of other stores 2 to3 times a year, each supervisor is given a group of stores to look after. Leading up to a store's stock take, it's our responsibility to support the store's management team and ensure they are prepared . During the stock take, we're required to ensure the scanning company is fulfilling their contracted obligations, conducting audit counts, operating the stock software, assist in variance counting and communicating the final variance to Support Office. Show less

Macpac Adventure Hub Preston

Managed the front of house operations with a team of 20 to 25 team members in the largest Macpac in Australia.- Oversees the front of house store operations and performs store managerial duties when required.- Oversees customer service and visual merchandising standards are maintained.- Inducting and training team members- Managing Customer Orders and Repairs- Writing the daily agenda and delegating tasks

A temporary Subject Matter Expert (SME) position, each retail region was assigned a Roster Coach to assist in the transition from an outdated and onerous rostering/time card system to the newer and more intuitive system. As Roster Coach I ensured:- My region completed their training on time - Educated managers on how the General Retail Industry Award (GRIA) and Super Retail Group’s Enterprise Agreement (EA) applied to them and their team- Communicated regional and store… Show more A temporary Subject Matter Expert (SME) position, each retail region was assigned a Roster Coach to assist in the transition from an outdated and onerous rostering/time card system to the newer and more intuitive system. As Roster Coach I ensured:- My region completed their training on time - Educated managers on how the General Retail Industry Award (GRIA) and Super Retail Group’s Enterprise Agreement (EA) applied to them and their team- Communicated regional and store level status updates to my project lead and workforce planning- Triaged issues with workforce planning and IT aftercare team Show less

Macpac Melbourne Cbd

The store is a larger store over two levels located in the heart of the Melbourne CBD and was a chance to grow and refine my skills in retail management learned at South Wharf DFO. The store maintained a team of 10-12 full time and casual team members. I continued to keep the store’s stock take results in the low risk category and maintained an NPS score of above 70% promoter. My proudest achievement was ushering the team through Covid lockdowns and the often stressful reopening process. I also… Show more The store is a larger store over two levels located in the heart of the Melbourne CBD and was a chance to grow and refine my skills in retail management learned at South Wharf DFO. The store maintained a team of 10-12 full time and casual team members. I continued to keep the store’s stock take results in the low risk category and maintained an NPS score of above 70% promoter. My proudest achievement was ushering the team through Covid lockdowns and the often stressful reopening process. I also oversaw the transition to the Dimensions rostering and time card system.Chief Responsibilities:- Meet or exeed KPIs- Maintain a safe workplace- Recruit, induct, train and performance manage all team- Ensure asset protection, store operations, customer service and visual merchandising are in line with company standards and guidelines.- Write GRIA/EA compliant roasts and approve timesheets- Communicate changes and information effectively with the team Show less

Macpac Dfo South Wharf

As a first time manager, I lead a team of 5-7 people. The South Wharf DFO is a small, clearance outlet with unique managerial challenges. I brought our stock take results down from the High Risk down to the Low Risk category by implementing better stock organization, theft management systems and team asset protection training. I was proud to help the team adjust to changes made after the recent acquisition by Super Retail Group including the introduction of a new Net Promoter Score (NPS)… Show more As a first time manager, I lead a team of 5-7 people. The South Wharf DFO is a small, clearance outlet with unique managerial challenges. I brought our stock take results down from the High Risk down to the Low Risk category by implementing better stock organization, theft management systems and team asset protection training. I was proud to help the team adjust to changes made after the recent acquisition by Super Retail Group including the introduction of a new Net Promoter Score (NPS) platform and the move to a new rostering and time card system. Show less

Macpac Melbourne Cbd

Moving into a full-time role as the 3IC meant a chance for personal and professional growth. The role gave me the opportunity to begin developing people and management skills. As a full timer I began running shifts, opening and closing the shop and taking on some managerial duties including task delegation/prioritization, team training, stock management and working with our support office in Christchuch.

Melbourne, Victoria, Australia

Casual Sales Advisor in the busy Melbourne CBD store selling apparel, gear and accessories for hiking and camping.- Customer Service- Refilling stock- Understanding products and product application

Melbourne, Victoria, Australia

@home makes architect-designed homes more accessible to the design-conscious and discerning members of the public. As the Sales and Client Relationship Manager I assisted developing and documenting the sales process for customers and architect subscribers, uses customer & subscriber feedback to improve our sales process while identifying and cultivating relationships with potential customers and architects and lead potential customers through the @home journey and nurture potential leads.

Melbourne, Australia

Victoria’s largest supplier of LED lighting and retrofit services. Detailed work ensuring Shine On’s compliance with the Victorian Energy Efficiency Target (VEET). The work consisted of drafting ground plans, preparing project submittals and compiling supporting evidence and arguments for review by the Essential Services Commission (ESC).

St. George, Utah

Firm designing customer residential, small commercial and stock homes. Provided site and space planning, prepared construction documents and drawings, coordinated structural, mechanical, electrical, hydraulic and civil engineering. Reviewed contracts, engineers’ drawings, materials and system specifications.

Virgin, Utah

Firm specializing in custom residential and small commercial development on and around sensitive lands. Worked closely with local and federal government agencies, developing the ability to understand and work with delicate environmental issues at the confluence of bureaucratic and political realities. Drafted and prepared construction documents and drawings, assisted clients with material specifications and finishes.

Virgin, Utah, United States

A not for profit organization whose mission was to provide education and assistance to communities and design professionals in the disciplines of planning, sustainability, design and wise use of resources. Recruited interns, as well as arranging their housing and transportation, defined project goals with local government agencies and counseled/mentored interns on projects and project work strategies.

Virgin, Utah

Education to Action was an internship program focused on community commissioned, real world projects intending to bridge the gap between an architectural students’ educational experience and their experience in the practice of architecture. The summer I interned, we took on the two below projects:Virgin Utah Zoning & Future Land Use Map - The town of Virgin, Utah commissioned Form Tomorrow to create an up to date zoning map as well a future land use map for the town to assist in general… Show more Education to Action was an internship program focused on community commissioned, real world projects intending to bridge the gap between an architectural students’ educational experience and their experience in the practice of architecture. The summer I interned, we took on the two below projects:Virgin Utah Zoning & Future Land Use Map - The town of Virgin, Utah commissioned Form Tomorrow to create an up to date zoning map as well a future land use map for the town to assist in general planning and zoning ordinance planning.Dispersed Camping Study - Our task was to analyse public and dispersed camping around Zion National Park, ultimately proposing four scenarios addressing the problem of increased visitation and shortage of suitable public camping areas. Show less

Providence, Ri

Guided and critiqued 16-18 year old students in the disciplines of architecture and 2D foundational studies. Developed lesson plans with instructors, and counseled students about college, RISD, architecture, and general life decisions surrounding college.

Boston, Ma

Booked appointments for stylists, answered phones, and made sure clients were happy and comfortable.

Boston, Ma

Cashier at Boston's iconic independent bookstore and cafe. Cashier duties included customer service, money handling, re-shelving and cleaning.

Williamstown, Ma

The Williamstown Theatre Festival is a Tony Award winning regional summer theatre festival focusing on innovative work and educational experiences for students and young professionals. The internship consisted of preparing the venue for the festival, arranging housing and transportation for incoming company members and staff as well as looking after the general safety and comfort of company members and staff throughout the run of the festival.

Falmouth, Ma

The College Light Opera Company (CLOC) is non-profit theatre organization located down in Cape Cod, Massachusetts. As part of the scenic crew, we were responsible for constructing, painting and propping shows during the day and running shows during the evening as crew for a total of 9 shows over an 11 week period.

Master Of Architecture (March), Architecture

Certificate Ii, Carpentry/Carpenter

Bachelor Of Fine Arts (Bfa), Technical Theatre/Theatre Design And Technology

High School Diploma