Ricardo Rego Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

I coordinate a Digital Workplace Operation team, providing the endusers with the best tools to increase their productivity and communications.The team members are located all over the world, providing support to markets in all timezones.I liaise with other IT Teams to coordinate efforts, share information and resolve problems.I created a set of metrics and reports to measure the team performance, and to support the team members activities.I have the opportunity to work with an amazing team that accept and encourage me to implement management principles I learned with my past experience, but also share with me their own knowledge and expertise.

Lisbon, Portugal

I coordinate a Digital Workplace Operation team, providing the endusers with the best tools to increase their productivity and communications.The team members are located all over the world, providing support to markets in all timezones.I liaise with other IT Teams to coordinate efforts, share information and resolve problems.I created a set of metrics and reports to measure the team performance, and to support the team members activities.I have the opportunity to work with an amazing team that accept and encourage me to implement management principles I learned with my past experience, but also share with me their own knowledge and expertise.

Lisbon Area, Portugal

Support the IT organization and control of the IT area, including suppliers. Identify requirements for current and future IT projects. Interact with BMW AG colleagues and partners.Project ManagementExternal suppliers management to develop solutions in order to support the business to achieve the company goals and guarantee the projects are implemented according with the ​BMW AG guidelines.​Coordination and implementation of BMW Group projects in the Portuguese market and communication management between the local suppliers and the central teams. Promotion of the group tools usage, monitoring of the teams performance and measurement of the commitment to the BMW Group standards and guidelines.​IT SupportResponsible for IT Service-Desk support. Escalation of the support requests between local support teams, BMW Group suppliers and central support services.​

Lisbon Area, Portugal

Luanda, Angola

SMPN – Sistema de Monitorização do Plano NacionalI worked in Angola during 1 year, developing a project in the Angolan Prime Minister's Office. I created a framework to load and consolidate data from the Government Ministries into a Business Intelligence solution. The objective was to provide reports and dashboards with real-time country data, with the main indicators and activity sectors performance.

Lisbon Area, Portugal

Risk rating solution development, ​suited to small and medium businessesDeveloped a project to create business risk ratings, credit risk ratings and segment competitiveness ratings to companies.Administrative services framework developmentDevelopment responsibilities in Data-warehouses and Data-marts. I worked in a large team who developed and supported the reporting databases used to enhance business data and report creation in the main telecommunications companies in Portugal, TMN and Portugal Telecom.

Lectured classes:- Introduction to Programming Languages;- System Analysis I/II/III

Post Graduation, Business Administration, Management And Operations, Postgraduate

​Finance Performance and Management Control Organizational Development Global Economy Enterprise Strategy Finance Performance Management.

5-Year Graduation In Informatic Engineering, Information Technology, Graduate

360 ECTS​