Roger St. John

Roger St. John Email and Phone Number

Claims Service Representative at Amica Mutual Insurance @ Farmers Insurance
woodland hills, california, united states
Roger St. John's Location
Greater Boston, United States
Roger St. John's Contact Details

Roger St. John personal email

n/a

Roger St. John phone numbers

About Roger St. John

I have always had a passion for numbers, ever since I was a child. At the end of 2013, I graduated from Southern New Hampshire University, and I am eager to have a chance to use what I learned in school, in a work environment. I am a focused person that believes continued learning and exceeding expectations can help create stronger relationships. I want to use my knowledge to help others, including businesses, achieve their goals and exceed them.

Roger St. John's Current Company Details
Farmers Insurance

Farmers Insurance

View
Claims Service Representative at Amica Mutual Insurance
woodland hills, california, united states
Website:
farmers.com
Employees:
45532
Roger St. John Work Experience Details
  • Farmers Insurance
    Regional Claims Owner
    Farmers Insurance Nov 2023 - Present
    North Carolina, United States
  • Amica Mutual Insurance
    Senior Auto Physical Damage Represenative
    Amica Mutual Insurance Aug 2015 - Nov 2023
    Concord, Nh
    - Handle inbound phone calls from Insurers, claimants, and various vendors in a professional manner.- Process and prepare data entry and documentation for all inbound and outbound communication.- Able to learn, train, and adapt to meet the ever-evolving needs of the company.- Consistently achieves or exceeds Net Promoter Score ratings for Amica in New England.- Process and review medical bills and medical records to handle relevant medical expenses related to automobile accidents.- Process, review, and interpret motor vehicle laws, police reports, written and recorded statements to make sound liability decisions.- Handle complex claims for Policy Holder’s with policies from NH, VT, ME, MA, TX, RI and where the insureds may be.- Negotiate and settle liability with adverse carriers, repair facilities, and lawyers.- Process payments for insured invoices pertaining to repair facility appraisals, rental invoices, tow invoices, property damage claims.- Create, process, and handle claims from beginning to end while maintaining Amica’s award winning customer service.- Utilize Arbitration forum to create and respond to new cases against Amica policy holders due to liability disputes and/or damage disputes.- Assisted during various Catastrophe events; including working past required hours and assisting on weekends.- Served as the Functional and Phone Specialist to assist with any technical, phone, or computer issue inside the office.- Assisted in rolling out the company transition from in-office computers to company owned laptops for over 100 employees.- Able to work in a physical office or remotely with minimal to no supervision.- Received 3 promotions since being hired at Amica.
  • Rite Aid
    Shift Supervisor
    Rite Aid Sep 2014 - Aug 2015
    Greater Boston Area
    - Monitor and motivate five employees per shift and oversee assigned tasks to guarantee completion of assignments; provide mentorship and guidance through regular communication and encouraging open dialog- Assist in planning, coordination, and execution of daily operating tasks; assess inventory and ensure compliance to store guidelines.- Confidently handles transactions with customers, including refunds, exchanges, and customer complaints.- Audit cash registers, deposits, and the safe daily with minimal variances with on hand cash- Assisted in establishing internal controls, business procedures, and guidelines to prevent product shrink and monetary loss- Plan and organize weekly warehouse shipments; manage associate coverage and execute product placement within same day of delivery- Promote quality service to ensure satisfaction and maintain 65% enrollment in customer loyalty program
  • Rite Aid
    Sales Floor Associate
    Rite Aid Jun 2010 - Sep 2014
    Greater Boston Area
    - Independently complete tasks without supervision of management, while meeting and exceeding expectations- Perform outbound and inbound phone calls, effectively applying communication skills to promote customer satisfaction and generate repeat business- Problem solving skills to meet both the company and the customers’ expectations- Assisted in store remodels in multiple locations and promoted in store and out of store events- Entrusted with responsibility for handling cash transactions in a client-facing role - Utilized company vehicle to deliver and complete transactions for customer scripts within the customers’ home while advertising additional Rite Aid programs and offerings
  • Rite Aid
    Photo Head
    Rite Aid Oct 2008 - Jun 2010
    Greater Boston Area
    - Trained and developed both new and established associates on proper operation, utilization, and procedures of store equipment- Successfully promoted in-store events; achieved the highest donations in the district- Reorganized and designed layout of Photo Department- Fulfilled photo orders effectively and efficiently while enhancing the customers experience and expectations - Established and built customer relations while increasing customer loyalty
  • John Desmond Cpa
    Tax Prepareer
    John Desmond Cpa Feb 2015 - Apr 2015
    North Andover, Ma
  • H&R Block
    First Year Tax Preparer
    H&R Block Dec 2014 - Feb 2015
    Goffstown, Nh

Roger St. John Skills

Customer Service Powerpoint People Skills Teamwork Time Management Data Entry Microsoft Office Microsoft Excel Microsoft Word Leadership Strategic Planning Mathematics Team Management Critical Thinking Team Building

Roger St. John Education Details

Frequently Asked Questions about Roger St. John

What company does Roger St. John work for?

Roger St. John works for Farmers Insurance

What is Roger St. John's role at the current company?

Roger St. John's current role is Claims Service Representative at Amica Mutual Insurance.

What is Roger St. John's email address?

Roger St. John's email address is wh****@****ast.net

What is Roger St. John's direct phone number?

Roger St. John's direct phone number is +160358*****

What schools did Roger St. John attend?

Roger St. John attended Southern New Hampshire University, Manchester Community College.

What skills is Roger St. John known for?

Roger St. John has skills like Customer Service, Powerpoint, People Skills, Teamwork, Time Management, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Strategic Planning, Mathematics.

Who are Roger St. John's colleagues?

Roger St. John's colleagues are Lu Wang, Johnny Cordova, Min Kang, Jennifer Jordan, Carol Renfro, Marcy Valdez, Julie Rivera.

Not the Roger St. John you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.