Ron Stokes Email & Phone Number

San Francisco, California, Us

• Provide leadership and technical direction to cross-functional teams of software developers, quality assurance testers, and business systems analysts located throughout US supporting a suite of middleware web services that create, read, update, and delete home mortgage data• Enhance and maintain an enterprise platform that processes approximately 15 million transactions per day• Follow rigorous software development lifecycle requirements to ensure robust and secure software is released to production• Implement strategies to achieve desired business and technical outcomes consistent with leadership and department expectations • Manage daily team activities as well as short-term and long-term team goals• Maintain throughput of data traffic over secure network via end-to-end stress performance and load testing ensuring current and future transactions volumes are sustainable• Cultivate and maintain relationships with business partners advocating the appropriate solutions to meet business demand and requirements

• Furnished technical leadership to sales team and customers during deployment of Interactive Patient Care and Telemedicine/Telehealth technologies greatly improving patient experiences in Veterans Administration hospitals• Facilitated Pre-Sales product demonstrations to government and enterprise customers contributing to strategies that increased product placement• Led professional services teams in Post-Sales product installation and implementation• Trained End Users during product installation and implementation to ensure a seamless customer experience• Administered program management leadership to customers by leveraging disparate entities towards one common goal in projects of $100K - $500K• Utilized expertise in Unified Communications, Service Oriented Architecture, Voice Networking, and Data Networking to assist sales in opportunities of over $100K• Cultivated and maintain business relationships with over 25 customers and suppliers which contributed to annual business revenue of over $500K

Us

• Led technical briefings to sales teams, certified partners, and customers deploying Unified Communication and Collaboration systems creating differentiation and adoption of the NEC Sphericall platform• Implemented solution based selling from expertise in Unified Communications, Service Oriented Architecture, Voice Networking and Data Networking that increase customer understanding of technologies• Managed onsite installation support team for customers deploying NEC Sphericall platform resulting in the customer having improved efficiency while staying within allotted time and budget• Served as a subject matter expert guiding customers through the intricate details of the NEC Sphericall platform to their complete satisfaction• Facilitated end user training, providing personalized attention to detail while minimizing down time and streamlining productivity

• Selected to lead product demonstrations concentrating on the technical functions of the Sphericall software, resulting in 100% increased knowledge of feature set and system functionality• Established and maintained strategic alliances with certified partners and customer base to develop customized IP telephony solutions to suit their individual business needs dramatically scaling up productivity by 80%• Performed onsite installation and round the clock support to customers deploying Sphericall platform resulting in improved efficiency staying within allotted time and budget• Trained end users, providing personalized attention to detail while minimizing down time and streamlining productivity

Phoenix, Az, Us

• Provided leadership and technical direction to sales team for franchised manufacturers and technologies resulting in 50% increased revenue and market share for the product lines• Created demand for semiconductors by collaborating with multi-million dollar companies in the data communication industry and assisting in design and implementation efforts in projects of $1M or more• Partnered with franchised manufacturers in advocating the appropriate solutions to meet customer’s needs

Phoenix, Az, Us

• Increased sales in individual OEM customers from $100K to $1M by establishing trust while cultivating and maintaining professional business relationships• Provided deep levels of support and communication within established customer base by utilizing expert resources• Cultivated working relationships by providing appropriate resources to meet customer need• Created demand and provided technical support for franchised manufacturers by focusing on detail-orientated procedures

Master Of Science, Electrical Engineering

Bachelor Of Science, Electrical Engineering

Associate Of Applied Science, Digital Electronics