Regularly attend to multiple reservations in a fast-paced environment while executing top-quality customer service. This includes instruction of guests through the candle making process, providing support in retail selection, food preparation, and delivery. Produce brand inventory from creation to floor representation. Maintain and grow client base through promotion at off-site events and in-store capturing. Oversee store operations including merchandising, inventory, and team leadership. Adequately train employees on operational procedures, routines, policies, standards and best practices.Designed marketing materials such as logo for product creation, signage, fragrance cards, brochures, and event coordinating while maintaining Social Media influence, gaining 700+ followers on Instagram, and networking with other businesses/influencers for partnerships.

Consistently executed selling model to meet sales goals through engagement, uncovering needs, making product recommendations and capturing customer phone numbers/email addresses in a fast-paced environment. Support product replenishment activities such as making the store full and abundant as well as assisting with floor set operations, window changes, visual presentation, and marketing placement.

Cared for group of Infants ages 3-8 months. Duties included but weren’t limited to changing diapers, bottle/solid feedings, medications, and emotional support. Built rapport with parents by maintaining detailed records of child’s progress using Tadpoles mobile application. Cross-trained in school-specific toddler and pre-school curriculum.

Promoted radio station at scheduled events by playing station-approved music, interacted with listeners and participated in prize giveaways. Assisted with set up and break down of broadcast equipment. Photographed different aspects of events including event-goer interactions, decor, animals (when applicable), etc. Consulted with station sales representatives and event coordinators on unique requests.

Built relationships with customers to help guide and direct them to choose the best product(s) or service(s) that would best benefit their order and touching base with them throughout production. Used design knowledge to work on orders such as print to print, photo manipulation/restoration, business services, and scanning to archiving. Assembled orders in house such as canvas wrapping, mounting, and framing.

Supervised and coordinated activities for 6 to 11 year-old children at a regular day camp. Taught kids responsibility and overseeing them and filling up their day with immense activities. Coordinated with Art Teacher to teach children the importance of creative expression while also building confidence in their artistic abilities with projects using different mediums.

Successfully multi-tasked to serve multiple customers at a time while providing a pleasant dining experience. Communicated with crew to complete orders and to ensure that all orders were accurate. Maintained organization of all products.