Robert T. Email and Phone Number
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Robert T. personal email
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I have 19+ years of experience working within IT and have built my career within IT infrastructure with a focus to be adaptive and dynamic in response to my employer’s specialist needs. Throughout my career, I have primarily worked in the areas of networking, telecoms, server infrastructure, virtualisation, storage and application support. I continue to develop and update my knowledge and skills with official training and self-study. In addition to this, I seek to attend technology or sector events to provide insight into new or different technologies that could benefit my company. I have a strong belief that continuous development is the foundation of a successful IT industry. I seek out opportunities to bring my skills and commitment to add value to an organisation. My technologist and leadership background allows me to operate with and across multiply disciplines within a technical environment. I am motivated by the opportunity to contribute to a company’s primary goals by designing, implementing and developing a service that both meets business needs and is also sustainable for operational demands.
Pdsa
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It Infrastructure & Security Manager (Directory Services, Email, Virtualization, And Network)Pdsa Sep 2021 - PresentTelford, England, GbAs the IT Infrastructure and Security Manager, I am tasked with the operational running of IT services across our Offices, Pet Hospital and Retail estate, managing server hosting, cloud services, network, telecom and security for our United Kingdom operations. To be the key escalation point for the business during support issue resolution and continuing the development of infrastructure and security. This can include resource management and work allocation. Equipment life-cycle tracking, Critical incidents management and ITSM processes. Contract and vendor management. Project estimation, planning and solution design. Staff welfare and performance and Contribution to department strategy and policy, budget setting and forecasting, financial approval.
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European It Manager (Senior Server Engineer, Vmware, Netapp, Active Directory, Exchange, Networking)Nch Europe Jan 2019 - Sep 2021Wolverhampton, West Midlands, GbMy Primary role is European IT Manager, which is tasked with the operational running of IT services within the region and facilitating the alignment and supervision of European staff to their respective global functional management streams. To be the key escalation point for European support issue resolution and continuing the development of Infrastructure to global standards. This can include resource management and work allocation. Equipment life-cycle tracking, budget setting and forecasting, financial approval, contract and vendor management. Contribution to project estimation, planning and solution design. Staff welfare and performance. Critical incidents, change control and problem management. As an addition to my managerial role I operate as Senior Server Engineer at the European headquarters for an international company, I am tasked with providing architectural design, implementation, operational support and governance over the server infrastructure for 26 European countries. This includes but is not limited to the corporate Microsoft Exchange email services and Microsoft Active Directory domain services, which are hosted on a VMware virtualization cluster and Netapp storage area network. All of these systems are connected by a Cisco core / edge network with extensive remote site connectivity. -
Senior Server Engineer (Netapp, Ncda, Ncie-San, Vmware, Windows Server, Exchange, Networking)Nch Europe Apr 2015 - Jan 2019Wolverhampton, West Midlands, GbAs the Senior Server Engineer at the European headquarters for an international company, I am tasked with providing support and governance over the server infrastructure for 26 European countries. This includes but is not limited to support for corporate Microsoft Exchange email services and Microsoft Active Directory domain services. Successful provisioning of information services, which are hosted on a VMware virtualization cluster and Netapp storage area network. All of these systems are connected by a Cisco core / edge network with extensive remote site connectivity. I have taken a key role in the following project improvements, Design, Build and implementation of Microsoft Exchange 2003 to 2010 Upgrade for the European Business. Netapp Hardware upgrade from 7-mode to Cluster Mode including data migration and VMware 5.5 to 6.5 upgrade including redesign of virtual networking. In addition to my Engineer role I also undertake the tasks of Infrastructure Team Leader. This includes resource management and work allocation for our team. Equipment life-cycle tracking, budget forecasting, support contract management, contribution to project planning and solution design and critical incidents management and escalation in my area reporting directly to the European IT Director.
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Systems Analyst (Netapp, Ncda, Ncie-San, Vmware, Windows Server, Exchange, Networking)Nec Group Sep 2012 - Apr 2015Birmingham, England, GbAs part of the systems team for a large exhibition service company, I support the server and network infrastructure. This includes support for corporate Microsoft Exchange email services and Microsoft Active Directory domain services. To enable successful provision of information service they are embedded on to a multi-site VMware virtualization cluster and Netapp storage area network. All of these systems are connected by an Alcatel core / edge leveraging an extensive vLAN design to enable a flexible multi tenanted environment for corporate and customer requirements. -
2Nd Line It/Is Technician (Vmware, Windows Server, Exchange, Mitel Voip, Sql Management, Networking)Dudley College Nov 2008 - Sep 2012Dudley, West Midlands, GbAs the 2nd Line Technician I am responsible for maintaining the file system and SQL backups for the information system servers. I have a number of administrative roles including VMWare Vsphere4 environment, Staff Active Directory 2008 and Exchange 2010, College Information Systems Software support, Siemens and Mitel VIOP Telephone Systems with Teleware Voicemail and Auto Attendant. In addition to this I work with the helpdesk to take Server, Desktop and Networking escalation and specific calls relating to my role. Further to these duties I setup and support the computer systems require for college enrolments and support of the interactive Smartboard technologies for use in teaching areas. -
1St Line It TechnicianDudley College Apr 2007 - Nov 2008Dudley, West Midlands, GbMy core duty as a member of the 1st Line IT Helpdesk team was to provide a high level of technical support for all staff and students at Dudley College to enable delivery of education. In addition to this I had a number of administrative roles, Student Active Directory including Group policy, Netrunna Imaging Suite, Groupwise Mobile Server and Student and Staff Image creation.
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Ict TechnicianRowley Hall Primary School Sep 2003 - Apr 2007GbMy core duties were to facilitate the smooth running of both Rowley Hall Primary School's Windows 2003 network and Brickhouse J&I School RM Connect 3 network. As I was based at Rowley Hall Primary School I have further duties that include the management of data backups for both curriculum and admin (Sims) systems. Monitoring of Anti-virus /security concerns and management of audiovisual equipment. To liaise with higher-level technical support /manufactures and be responsible for ordering consumables and hardware from a co-control budget with the ICT manager. To assist classes and train staff on new developments within school. Controlled the School Websites. -
Ict TechnicianBrickhouse J&I School Apr 2003 - Apr 2007During this time I dealt with tasks such as hardware faults, printer repair, configuration and installation of new hardware and software.
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Learning Support AssistantDudley College Oct 2001 - Jul 2003Dudley, West Midlands, GbAt Dudley College I was employed as a Learning Assistant working with I.T. classes. I worked with mainly C&G PC System Support and C&G Networking L3, which focused on training students that were working in or wished to start a career in technical support.
Robert T. Skills
Robert T. Education Details
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Dudley CollegeInformation Technology -
St Michael'S Church Of England High SchoolReligious Studies
Frequently Asked Questions about Robert T.
What company does Robert T. work for?
Robert T. works for Pdsa
What is Robert T.'s role at the current company?
Robert T.'s current role is IT Infrastructure & Security Manager (ISC2 CISSP, CompTIA Casp+, Pentest+, CySA+, Security+, Directory Services, Email Services, Virtualization and Hosting, Storage, and Networking) at PDSA.
What is Robert T.'s email address?
Robert T.'s email address is ro****@****ail.com
What is Robert T.'s direct phone number?
Robert T.'s direct phone number is +4412176*****
What schools did Robert T. attend?
Robert T. attended Dudley College, St Michael's Church Of England High School.
What skills is Robert T. known for?
Robert T. has skills like Active Directory, Windows Server, Vmware, Microsoft Exchange, Servers, Technical Support, Security, Networking, Troubleshooting, Group Policy, Infrastructure, Vsphere.
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