Ram Mualaba Email & Phone Number

Kinshasa, Democratic Republic Of The Congo

Kinshasa, Congo (Rdc)

Key ResponsibilitiesCore Banking Management: Ensure daily management, maintenance, and support of the Amplitude UP banking software to guarantee the continuity of operations. Diagnose and resolve technical issues, collaborating with teams for rapid resolutions.Database Administration: Install, configure, and manage databases to optimize performance and ensure data security. Perform backups, monitor integrity, and implement security measures.Server and System Maintenance: Manage and maintain servers, perform updates, resolve hardware/software issues, and ensure system stability and security.Integration and Development: Design and develop APIs (REST/SOAP) with frameworks like Spring Boot and Play to enable secure and scalable data exchange. Integrate external modules into Amplitude for enhanced functionality and efficiency.Automation: Develop shell scripts and automation solutions for file management, system monitoring, and maintenance tasks. Write scripts in IFX/PLSQL, PL/SQL, and MySQL to optimize database operations and streamline processes.Team Supervision: Lead and supervise IT teams, ensure compliance with company standards, and foster skills development through training and evaluations.Digital Transformation: Oversee digital transformation projects, ensuring alignment with business goals, timely execution, and adherence to budgets. Adjust resources and priorities as needed to ensure success.IT Strategy and Budget Management: Define IT action plans aligned with KPIs, manage budgets, select technologies, and collaborate with partners to enhance solutions.Reporting and Performance: Write and present progress reports, analyze results, and propose improvements to enhance efficiency and effectiveness.

Kinshasa

Key ResponsibilitiesDatabase Management: Administer and monitor databases in test and production environments, ensuring optimal performance and functionality.Setup and Maintenance: Configure and maintain databases and business applications, ensuring reliability and efficiency.Development and Integration: Design client interfaces for data analysis and reporting. Develop and integrate services (SOAP, REST) for partners (Fintech and others) within the BGFIBank RDC environment.Support and Training: Provide application maintenance and user support, train trainers for end-users on internally developed or acquired applications.Task Automation: Create scripts (Linux and Windows) to automate system processes and enhance operational efficiency.Backup and Restoration: Oversee physical and virtual backups (applications, databases, systems) using Veeam Backup. Perform restorations in case of incidents or system crashes.

Kinshasa

Business Process Design and Implementation:Analyzed and modeled critical business processes to improve operational efficiency and customer experience.Developed workflows for processes such as:Credit Application Process: Streamlined the approval workflow to reduce turnaround times and improve accuracy.Prepaid Card Recharging Process: Automated the system for recharging prepaid cards, enhancing user convenience and reducing manual intervention.Anonymous Prepaid Card Request Process: Designed and implemented a secure and efficient system to handle anonymous card requests.Bonita BPM Integration:Configured and deployed Bonita BPM servers, ensuring seamless integration with the bank's existing systems.Monitored and updated BPM processes to align with changing business requirements and regulatory compliance.Database Management:Utilized SQL to design, query, and maintain databases supporting business processes.Ensured data integrity, optimized query performance, and facilitated secure data management.Collaboration and Support:Worked closely with cross-functional teams to identify pain points and deliver tailored IT solutions.Provided ongoing support and maintenance for deployed systems, ensuring minimal downtime and optimal performance.Key Accomplishments:Successfully automated multiple business processes, resulting in reduced manual workload and faster service delivery.Enhanced system reliability by implementing robust configurations and proactive maintenance strategies.

Kinshasa

Web Development:Designed and implemented the TP Lab, an online assessment web application tailored to meet organizational needs.Developed intuitive user interfaces and backend functionalities to support seamless assessments and reporting.Database Management:Managed and maintained databases supporting the TP Lab application and other organizational IT systems.Ensured data integrity, optimized database performance, and implemented secure data management practices.Created and maintained stored procedures, queries, and scripts for efficient data extraction and analysis.Collaboration and Support:Worked with stakeholders to identify requirements and deliver solutions aligned with organizational goals.Provided technical support for deployed applications, troubleshooting issues, and implementing updates as needed.Key Accomplishments:Successfully launched a functional online assessment tool that improved evaluation processes.Optimized database operations to enhance system reliability and performance.