Robert Mutero Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Kenya

Among other responsibilities, this role involves:• Budget development to ensure technology cost management is line with the overall business objectives of cost leadership.• Vendor engagement and service reviews to ensure the business is reaping maximum value from services offered by our partners.• Reporting on infrastructure performance to the business.• People management and team synergies optimization.• Ensuring perimeter and data center security is in place and reviewed on a regular basis in line with current policy.• Running the virtualized server environment, storage, replication and backup.• Ensuring Network Access Control in place is operating optimally.Highlights include:• Successful implementation of infrastructure on cloud platforms.

Kenya

Here, I engaged in:• Management of the network infrastructure spanning across Kenya and East Africa businesses• Analysis, management and execution of all LAN and WAN operations.• Ensuring appropriate support agreements for external support are in place and are effective.• Maintaining 99.9% uptime of the network infrastructure.• Supporting the virtualized server infrastructure.• Managing vendors to derive quality as stipulated in contracts.Highlights of this role:• Successful execution of data center management and implementation of initiatives that drove efficient I.T operations.• Spearheaded initiatives to ensure all network monitoring and access is in line with policy.• Network merger of UAP Insurance and Old Mutual.

Nairobi

This role involved:• Management of the bank’s wide area network running across Kenya comprising of 187 branches and 150 ATMs and well as the subsidiary connect.• Support subsidiaries on connectivity and security related areas.• Management of active devices such as layer 2 and layer switches, routers, optimizers (WAE), and firewalls.•Secure integration of partner connections to access banking services hosted within the bank.•Managing vendor accounts to ensure Service Level Agreements are adhered to.Highlights include:• Managed a vast network with complex integrations with different regional and global partners.• Achieved 99% availability on network uptime across the branches and ATM network.• Deployed MasterCard Interface Processor (MIP) and Visa Access Point (VAP) at the KCB disaster recovery site.

Kenya

In this role, I engaged in support and maintenance of the UAP group network infrastructure spread across Kenya and the group’s subsidiaries in Tanzania, Uganda, Rwanda and South Sudan. Highlights:• Successful implementation of corporate and guest wireless network access at UAP head office.• Roll-out of Microsoft Office 365.• Successfully deployed video conferencing facilities across the group’s subsidiaries.

Kenya

Based at Kenya Airways, a top Next Technologies partner, to offer network infrastructure support across Kenya, Sub-Saharan Africa, Asia and Europe. Here, I was the team leader of seven network support technical staff. This role involved the support and maintenance the network infrastructure including VSAT, Point-to-Point, VPN and wireless links on the airline’s wide area network.• Configuration of Cisco Catalyst and Nexus 5000 switches, routers and wireless access points.• Team leader for twelve network support personnel at Kenya Airways who are on 24 hour shift.• Configuration and implementation of Cisco Unified Computing and Servers (UCS) server infrastructure.• Installation and licensing of VMware ESXi hosts and VCenter.Key highlights:• Maintained 99% availability of the Kenya Airways network across all the branches in Kenya and its offices in the rest of Africa, Europe, Middle East and Asia.• Successful implementation of Cisco Unified Computing and Servers.

Aspire Leadership Program For Managers, Organizational Leadership

Bsc, Information Technology