Randall Mutuc Email & Phone Number

New York, New York, Us

Providing technical support for 13,000+ employees and focus on overseeing information technology for 35+ clubs on the west coast from La Jolla to Vancouver. Support extends globally to 100+ clubs internationally from Canada to the United Kingdom. Implementing of information technology at new club locations, including traveling to remote regions. Fostering and sustaining relationships between club management and various IT teams. Articulating west coast concerns to main headquarters in New York and liaising with various departments. Managing new club opens and projects globally and implementing functions of club-level and corporate technology initiatives. Executing and conducting recurring club site visits, ensuring that concerns/issues are known and resolved in a timely manner. Generating and maintaining documentation for processes and troubleshooting. Enforcing standard operating procedures as well as proposing innovative ideas or initiatives that advocate efficiency and growth.Providing data/metrics and reporting of KPI's and trends to technology leadership and others. Acting as escalation point for all requests and incidents. Developing strategic ideas for building and improving ITSM. Managing process for communicating outage/emergency activities to organization. Responsible for CAPEX and OPEX budgeting YOY and determining the route that fits best for the company's growth. Overseeing end-user technology procurement and approval/budgeting responsibilities as required as well as ensuring that procurement and technology supplies are delivered on time under competitive terms. Training, mentoring, and fostering the development of teams in California, New York, United Kingdom, and India.

Minneapolis, Minnesota, Us

Applying knowledge from professional career when services are requested to conduct a dynamic range of tasks and projects for clients. Such services include but are not limited to the: installation, removal, maintenance, diagnostics, or recovery of both: software and hardware. Meeting deadlines and creating reports on a case-by-case basis to satisfy the needs of clients and regarded customers. Establishing real-time communication via email, text, and voice are imperative skills in order to develop or sustain a good relationship with clients and their customers in which messages exchanged are articulated in a manner that is clear and distinct.fieldnation.com/mmutuc

Campbell, California, Us

Conducting multiple installations per week both onsite (where physical presence is required locally and throughout Continental United States) and remotely (where installation is conducted from home office and tasks are administered to the onsite vendor hired by RetailNext). Traveling frequently and on short notice requiring an abundance of flexibility. From a high-level perspective, drawing conclusions from the entire deployment process and providing feedback and solutions for issues encountered during deployment. From a technical perspective, configuring settings for proprietary devices to achieve optimal efficiency for “Cue Analytics.” A “Customer-centric” demeanor is essential when conducting business on behalf of RetailNext for its development and growth.

Washington, Dc, Us

Launching and administering of Microsoft Servers and Microsoft Exchange Servers, which support battalions of 3000+ Marines at any given time. Serving as support for classified documentation requiring an active Secret Security Clearance by the Department of Defense. Responsible for implementing Satellite Communications by use of SWAN (Support Wide Area Network Satellite(s)) and working closely with DNOC (Deployable Network Operations Center) and Harris Caprock Center to ensure success of communication between devices within a specified network.

Washington, Dc, Us

A United States Marine is responsible for upholding the Integrity of a United States Marine including but not limited to: Professionalism at all times, Self Initiative, Perseverance, and undying will to never surrender. In upholding the regiment of the United States Armed Forces, professionalism and leadership is an ongoing requisite. Leadership traits required of this position include but are not limited to: Justice, judgment, decisiveness, initiative, dependability, integrity, endurance, bearing, unselfishness, courage, knowledge, loyalty and enthusiasm. Today, I uphold the very same traits.