Rob Naish Email & Phone Number

Oxford, Gb

Milton Keynes, England, United Kingdom

United Kingdom

Specializing in Epicor ERP Technical Tools; BAQ, BPM, Customizations, Dashboards and Reports, using C#, LINQ and SSRS.Working with Epicor Software, Clear Business Outcome, and others.Focused on delivering custom solutions to meet customers' requirements with integrity, quality and providing customer satisfaction.Acquiring new skills and gaining experience in Web Development.

Emea

Role:In my day-to-day role I deliver bespoke customisations and provide support for customers with 600+ end users across the EMEA region.Delivering bespoke customisations requires knowledge of the full software development life-cycle (SDLC). It is a hands-on role in which I run customer-facing workshops, produce specifications and test plans, write code in C#, JavaScript, HTML and SQL, perform testing and deliver results.Providing support demands analytical problem solving skills, attention to detail and the ability to communicate with end users and developers. I employ a variety of debugging, logging, tracing and profiling tools and techniques to investigate issues and provide solutions.Skills:• Implementing ERP solutions.• Software development using C#, XML, HTML, JavaScript and SQL Server.• Level 1 Certification in ERP10 Tools.• Business process analysis and system design.• Requirements gathering and analysis, writing specifications, testing and deployment of bespoke customisations to existing software applications.• Custom Web Services solutions for integration with 3rd party applications.• Managing relationships with, and between, customers and 3rd party consultants.

Uk

Role:2 years of experience in a team of 5 software developers to provide bespoke customisations to standard HR solutions.Skills:• Customer facing requirements gathering and analysis.• Writing functional and technical specifications. Using UML diagrams and Entity diagrams where appropriate.• Software development. Using Delphi, HTML, CSS, JavaScript, ASP, Ajax, XML and T-SQL to customise existing Windows and Web based database applications.• Writing detailed test plans and conducting black box testing.• Data analysis. Using T-SQL and DTS packages to examine clients’ data, report anomalies and migrate from legacy sources to SQL Server databases.

Uk

Role:2 years of experience in a support environment.Skills:• Responding promptly and politely to client telephone calls.• Working under pressure to quickly understand client issues and make a response.• Using debugging techniques to investigate standard and customised applications.• Creating structured technical updates with detailed instructions.

Master’S Degree, Computing, Distinction

Modules covering Visual Basic, Delphi Pascal, Java, Web development, Oracle, GUIDE, UML, Specifications in Z, software engineering.

Bachelor’S Degree, Management Science, 2:1

Diverse study that combined mathematics and business studies.