Rebekah Ngongo Email & Phone Number

• Contributed to Agile Delivery function by drafting content on the what, why, and how of agile ceremonies and techniques which were uploaded to a knowledge hub that serves as a one-stop-shop for scrum master onboarding• Implemented a pre-refinement session held between the scrum master, product owner, and tech lead which allowed the rest of the developers on the team to gain back an additional hour to dedicate towards work in the sprint while also cutting down team refinement sessions from 2 hours to 1 hour• Coached the product owner on drafting a DoR (Definition of Ready) and writing user stories based on the INVEST criteria which lead to more efficient refinement sessions where teams refined twice as many story points in half the time and also cut down sprint planning sessions from 2 hours to one hour• Introduced ice breakers and team social hour to encourage team building and strengthen bond which lead to an increase in trust amongst team members, positively affecting the quality of retrospective action items and how the developers collaborate throughout the sprint• Coached team product owners on Jira linking hierarchies between objectives, initiatives, epics, and stories/spikes/bugs which resulted in cleaner dashboards and also improved visibility for transparency• Oversaw capitalization and expense reports for the entire program and worked closely with all product owners to ensure all teams across the value streams were within budget for the period

Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings.• Maintained relevant metrics that helped the team see and understand their progress during a sprint, communicated progress to Stakeholders, anticipated bottlenecks, and provided escalation management.• Promoted Agile best practices and provided hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions to facilitate increasing maturity at a sustainable pace.• Fostered emotional safety and trust within the team and paved the path for the team to truly function as one which improved employee retention by 8%.• Collaborated with product owners on backlog refinement, improving user stories, feature discovery, and ensuring acceptance criteria are agreed upon, which led to an increase in customer satisfaction and a decrease in time-to-delivery• Removed impediments and obstacles that interfere with the development team’s ability to deliver assigned goals within the sprint.

West Orange, New Jersey

Collaborated with Product Owner, Business Analyst, UX & UI designers to plan ahead and ensure the product backlog is prioritized, groomed, and detailed enough for Scrum teams, which reduced technical debt, and work in progress.• Worked closely with the Product Owner to stay aligned on the product strategy, development roadmap, and team priorities. You are responsible for protecting the team from scope increase mid-sprint. You communicate and resolve blockers with the Product Owner.• Guided the web development teams to organize and improve agile/scrum practices and values, increasing productivity and overall team satisfaction.• Promoted the importance of a relentless improving culture which helped increase teams’ productivity and foster technical innovation.• Acted as a subject matter expert in Scrum and answered questions related to Agile and Scrum terminology and explained them in a clear digestible way.• Owned the JIRA & Confluence systems with regards to process flows, Kanban boards, clean-up activities, maintenance and organization of documentation, transparency and reporting, and the research and implementation of tools and plug-ins to improve efficiency.

New York, United States

• Lead, coordinated, facilitated, and guided all sprint ceremonies, depending on the meeting. These ceremonies include, the daily stand-up, sprint planning, sprint demo, sprint retrospective and back lock grooming.• Served as the sprint stage gate in the pre-sprint, during sprint, and post sprint phases ensuring that all necessary requirements are being provided, milestone dates are met, and continuous feedback is being provided.• Improved transparency, removed impediments, and built a trusting environment – allowing room for healthy conflicts to take place• Assessed the scrum maturity of the team and coaching team members to higher levels of maturity, at a pace that is sustainable and comfortable for the team• Coached product owners on requirement gathering and story writing process using the INVEST criteria and MoSCoW• Guided the team with relative story sizing/estimation, task definition, and Acceptance/Done criteria

Greater New York City Area

•Managed all planning and execution of concerts and tours up to 3,000 capacity, including itineraries and run of show, venue research & management, travel & accommodation, on-site branding elements, marketing, talent, guest activities and sponsor activations, etc.•Organized and directed annual SXSW showcase in Austin, TX while cutting costs by more that $10,000.•Negotiated contracts and established innovative partnerships with companies such as Tidal, RocNation, Sprayground, Noirbnb, Apple, Uber, etc.

Greater New York City Area

•Liaised with marketing and PR colleagues to promote special events in social calendars.•Solicited feedback from clients to assess event success and uncover opportunities for improvement.•Planned large-scale events such as concerts, tours, and panels in partnership with Live Nation & AEG Live

Master Of Arts - Ma, Communications And Public Relations

Bachelor Of Science (B.S.), Biology, General, Senior

Activities and Societies: Honors Program, Student Entertainment Board, African Student Association, Orientation Team, Pavo Society