• Develop and apply business plans, make sure that all business functions are working according to the plans and meet the required results and targets• Analyzing market indicators, competition, market shares and market threats • Control market positioning, promote and market the business to new and "niche" markets • Manage budgets and maintain statistical/ financial records• Build travel products, tour packages, source products, and destinations to meet consumer… Show more • Develop and apply business plans, make sure that all business functions are working according to the plans and meet the required results and targets• Analyzing market indicators, competition, market shares and market threats • Control market positioning, promote and market the business to new and "niche" markets • Manage budgets and maintain statistical/ financial records• Build travel products, tour packages, source products, and destinations to meet consumer demands• Visiting new destinations, in order to gain information on issues and amenities of interest to consumers• Develop new products and tours to meet the needs of the targeted markets• Determine pricing of new products, based upon cost inputs and projected sales • Travel to proposed tour sites to ensure the attractions and facilities fit with customer interests• Liaise with travel partners, including airlines and hotels, to manage bookings and reservation schedules• Deal with customer inquiries and aim to meet their expectations • Oversee all Human Resource functions like recruitment, selection and retention of staff, payroll matters, training, assessment, manpower planning, organization structure etc… • Communicate with staff and provide encouragement, help and advice • Periodically survey customers to gauge their satisfaction with services provided• Deal with customer complaints• Plan work schedule and assigns tasks and responsibilities Show less

• Directing the HR for 5, 4, & 3 stars hotels like Mawakeb, Hawazen and Al Massah in Saudi Arabia.• Develop the Human Resources function to cover all HR processes procedures and administration.• Establish and manage all manpower planning, performance management systems, training• Development, compensation & benefits, employee relations, career development, recruitment, organizational development, policies and procedures, job descriptions• Overseeing Implementation and… Show more • Directing the HR for 5, 4, & 3 stars hotels like Mawakeb, Hawazen and Al Massah in Saudi Arabia.• Develop the Human Resources function to cover all HR processes procedures and administration.• Establish and manage all manpower planning, performance management systems, training• Development, compensation & benefits, employee relations, career development, recruitment, organizational development, policies and procedures, job descriptions• Overseeing Implementation and maintenance of the HR ERP System• Coordinate with senior management to identify all requirements and needs, and ensure the requested services are provided according to the quality and timelines expected• Responsible for the development, design and implementation of all HR Policies and Procedures• Manage any reviews of the Compensation Structure to align the company with the Markets and the Business enabling successful recruitment, retention and recognition of all employees• Creating appropriate job levels and grades to positions in line with Senior Management approvals• Develop and implement the Appraisal and Evaluation Systems to support both employee development and the business’s strategies and goals Show less

Human Resources Management • Organization development • Strategic planning • Excellence Modeling • Business process management • Organizational Restructuring• Recruitment • Evaluations & Assessments • Job Description, career bath, benefits and compensation planing • QC & QA Sales & Marketing: •Develop marketing master plan, marketing guidelines, and establish marketing budget •Establish Marketing Calendar and identify key seasonal business… Show more Human Resources Management • Organization development • Strategic planning • Excellence Modeling • Business process management • Organizational Restructuring• Recruitment • Evaluations & Assessments • Job Description, career bath, benefits and compensation planing • QC & QA Sales & Marketing: •Develop marketing master plan, marketing guidelines, and establish marketing budget •Establish Marketing Calendar and identify key seasonal business opportunities •Lead strategy and implementation of media planning and promotional programming •Provide operational support for new openings and ensure timely delivery of marketing components •Cross-coordinate with Operations Head and Commercial Head to support roll-out and execution of respective Operational and Commercial strategies for the Business •Conduct Analysis on marketing projects, Branding & Creative Development •Redefine branding, identity, and creative elements in both Brand and store design •Establish Branding Guidelines for all locations; evaluate and adapt guidelines by market •Drive brand, event, and experience through various marketing tools and thematic elements •Manage creativity expectations and stimulate ideas with the marketing team •Market Analysis •Monitor Marketing Plan performance by market and strategies plan per market dynamics •Actively follow up and remain knowledgeable of industry and market trends General Management. Show less