GENERAL STORE MANAGER• Completed store administration tasks and ensured adherence to store policies and procedures.• Maintained well-ordered store condition and visual merchandising standards.• Ensured customers satisfaction through excellent service and positive attitude.• Increased target sales and profitability goals, while managing staff effectively.• Dealt with all issues or concerns from staff or customers, such as complaints and/or grievances.• Adept manager skilled in successfully recruiting and training store employees.• Conducted staff performance appraisals to assess training needs and further career paths for team.KEY ACCOMPLISHMENT:• Managed store operations independently for a period of one month. Employee, vendor management,financial, and operational regulation of business were key responsibilities.• Ability to foster a collaborative, customer-oriented working environment.

RESEARCH COORDINATOR •Maintain an awareness of the goals and accomplishments of each project and team member.•Experience with conducting background, exploratory research, and Institutional Review Board applications. • Reviews, edits, and communicates relevant procedural and professional standards to research staff.•Schedules and administers sessions with participants using surveys, online, and off-campus platforms. •Implements neat records of all applications, materials, collected data, recorded procedures, and results.•Experience with entering qualitative and quantitative data, including coding video and audio content. •Presents study findings in article publications and at regional conferences. • Demonstrates record of initiative, problem solving, collaboration skills, and adaptability.KEY ACCOMPLISHMENTS:•Research assistant for Ford Motor Company involving subjective evaluations of navigational systems and landmark enhancements in vehicles. •Supervises project on improving environmental decision-making through multisensory simulation (virtual reality) and the contribution of sound to 3D landscape visualization perception.

DIRECTOR OF RESEARCH •Proficiency in conceptualizing and developing prospective research topics and issues facing the community. •Develops and directs research, policies, procedures, and staff for the Research Department. •Evaluates research tools and emerging technology and coordinates with staff members on implementation. • Maintains overall knowledge and direction of research projects. Updates represents that information at meetings and in discussions, as needed.•Communicates and works closely with development team in fundraisers and networking events to develop appropriate cultivation and solicitation strategies for Research Department.•Establishes departmental and individual staff goals. Provide evaluations of progress toward these goals and identify and promote professional growth opportunities for staff. Ensures adherence to research protocol and ethics of prospect research.KEY ACCOMPLISHMENTS:•Design, development, and architectural review of five research projects targeting the Southeastern and Greater Detroit communities. •Conducting several exploratory surveys in areas of family dynamics, leadership opportunities, marriage, divorce, and psychological well-being to fill gaps in preventative programming and research field.