Ro Young Email & Phone Number

Memphis, Tennessee, United States

Scheduled patient appointments to meet treatment requirements and provide quality care.Followed all HIPAA rules and regulations regarding patient confidentiality.Monitored patient progress and adapted treatment plans to reflect changes.Maintained care continuity through multidisciplinary teamwork and collaboration.Set up equipment ahead of treatments to maintain smooth appointment schedules.Maintained accurate records of patient visits and treatments in patient medical files.Scheduled patients for appointments and maintained master calendar.Educated families and caregivers on treatment program's for improved at-home support.Assessed treatment plans and made adjustments for maximum benefits.

Mesquite, Texas, United States

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.Maintained secure cash drawers, promptly resolving discrepancies in daily totals.Crafted special drink and cocktail menu items for seasonal offerings.Upsold daily specials and beverage promotions to exceed daily sales goals.Adhered to state laws regarding alcoholic beverage services and customer regulations.

Memphis, Tennessee, United States

Scheduled patient appointments to meet treatment requirements and provide quality care.Followed all HIPAA rules and regulations regarding patient confidentiality.Monitored patient progress and adapted treatment plans to reflect changes.Maintained care continuity through multidisciplinary teamwork and collaboration.Set up equipment ahead of treatments to maintain smooth appointment schedules.Maintained accurate records of patient visits and treatments in patient medical files.Scheduled patients for appointments and maintained master calendar.Educated families and caregivers on treatment program's for improved at-home support.Assessed treatment plans and made adjustments for maximum benefits.

Cordova, Tn

Managed and motivated employees to be productive and engaged in work.Accomplished multiple tasks within established timeframes.Maintained professional, organized, and safe environment for employees and patrons.Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.Controlled costs to keep business operating within budget and increase profits.Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.Onboarded new employees with training and new hire documentation.Evaluated employee performance and conveyed constructive feedback to improve skills.Established team priorities, maintained schedules and monitored performance.

Memphis, Tennessee, United States

Bartending tables and well as a full bar in midtown Memphis Tn.Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.Closed out cash register and prepared cashier report at close of business.Crafted special drink and cocktail menu items for seasonal offerings.

Augusta, Georgia, United States

Went from a call center rep to a floor supervisor within months due to my performanceOffered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.Held team meetings to gain feedback, provide updates and set policies.Giving excellent customer service and problem solving skills also being the tops sales employee for months at a time.Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Augusta, Georgia

Almost Every month since I've been working here I have been one of the top agentsCustomer service, people skills, problem solvingResponded to customer calls and emails to answer questions about products and services.Adhered to company policies and scripts to consistently achieve call-time and quality standards.Placed outbound customer service or customer satisfaction calls to follow up on issues.Achieved high satisfaction rating through proactive one-call resolutions of customer issues.Processed debit and credit card and electronic check payments.Attended telephone skills and program information training sessions to boost aptitude.Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.Boosted customer service satisfaction ratings through consistent quality control.

Shepherdsville, Kentucky, United States

Learned how to work at a very fast pace along with accuracyFast learning and fast paced workPulled orders quickly to maintain demanding productivity goals.Printed labels, packaged boxes, and loaded into outbound containers.

Shepherdsville, Kentucky, United States

Learned a new form of customer service, learned more about qualityLearning at a fast pace, worked without supervisionInspected finished goods to verify conformance with customer specifications and company quality standards.Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

High School Diploma

High School