Peter Roach Email & Phone Number

London, Gb

London, England, United Kingdom

Currently on-site at Royal Bank of Canada as Business Analyst

London, England, United Kingdom

GLAS are recognised as the premier independent, non-creditor, conflict-free provider of loan agency and bond trustee services, focused on providing streamlined solutions to complex transactions with the ability to work on deals which may be in distress, pre- or post-restructuring or unusual in nature.• Identified strategic business requirements for the development of new, or improvement to existing, processes and technology solutions• Translated business requirements into functional and technical specifications working with development team to ensure the solution was fit for purpose• Worked closely with the business teams in developing User Acceptance Test plans and scripts• Supported the implementation of a delivery framework within GLAS, including analysing and identifying strategic business requirements using the new methodology.• Coached and mentored Business Analysts in the project lifecycle and business analysis techniques in alignment with GLAS delivery processes.

London, England, United Kingdom

Lead Business Analyst - Commercial Loan OriginationTeamwill Consulting provides the best-of-breed knowledge, innovation and expertise in the field of Credit & Asset Finance Service, in order to help global businesses’ transformation successfully. Client: Hitachi Capital / Novuna Business Finance and Mitsubishi HC Capital UK PLC• Streamlined front to back office processes enabling the automation of current controls, business and credit decisions• Created, presented and subsequently tested workflow configuration within Alfa v5.6 for various asset finance new business, customer support, credit and collections processes• Integrated Alfa functionality with HPI and compliance platform to enable users to perform appropriate tasks all in system• Migration activities ensuring existing asset finance and leasing portfolio moved to new system is accurate and, where appropriate identify where reconciliation is required• Ongoing support and rectification of issues that affect business as usual activities

London, United Kingdom

Change Onboarding Function• Acted as SME point of contact for all project proposals to assess the impact of Business and IT change in Asset Finance as well as potential impacts to other Close Brothers businesses. • Designed the triage approach within Asset Finance for all technical and business changes, coaching senior attendees on the process and managing their expectations of changes being proposed internally and from other bank wide teams• Ensured that a consistent approach was taken to analyse requests aligning to the bank’s ‘pre-project’ framework, so that quantitative investment decisions could be made based upon anticipated Business Case.Key Projects• Asset Classification - Documented detailed data mapping tables of assets and their classifications ensuring they are consistent across 4 systems and 3 extracts including ALFA, Salesforce, Microsoft Dynamics and HPI (Hire Purchase Information) extracts. • Website Payment Portal - Defined and standardised customer journeys for 4 Close Brothers websites to be able to take online payments from a singular payment page. Acted as point of contact with third party vendor supplying payment portal APIs to ensure finance requirements and back office UAT testing have been met.• Brexit Impact Assessment - Impact assessed potential Brexit implications for Republic of Ireland business to assess requirements to legally trade under Money Lender licence.• PCI-DSS – Payment Card Industry Data Security Standards - Led gap analysis activities against PCI-DSS requirements and security assessment procedures to produce options paper to provide best approach for Telephony PCI-DSS Compliance (including additional channel for Online Payments).• CAIS (Credit Account Information Sharing) - Credit Risk and Collections. Data mapped the monthly Experian extract between the CAIS file specification and back office system (ALFA) ensuring all 13 businesses within Asset Finance are included and produce the right data into the report.

London, Greater London, United Kingdom

Transformation Programme within Retail Finance across all Group brands (Lloyds, Halifax, BoS) focusing on Target Operating Model (TOM) transition activities to the future state model.Issues Under Management Month-End Reporting – PPI Conduct Risk / Product Partners (Funding/Lending)* Transformed end to end Conduct process across Retail Finance functions* Lead re-engineering process across 13 different business areas to remove duplication, introduce new operating procedures and improve risk control points* Engaged different stakeholders across finance areas to identify risks and issues in the current process. Lead full redesign of the key end to end process, alignment of TOM roles and responsibilities and introducing new policy and procedures* Standardised and simplified 10 processes to 1 process, introduced new policy document and reporting repository tool (SharePoint) to remove risks and issues in the process to delivery efficiency savings.Performance Trade Reporting and NPV Net Present Value (Front Office) – Distribution Partners* Completed data analysis across 81 different reports to catalogue, define all metrics, data dimensions and data sources* Worked with key stakeholders to use the catalogue to identify problem / opportunities around duplication of effort, data sourcing and quality issues and made recommendations to improve these.* Provided the business with a comprehensive list of problem / opportunities business solutions to enable process re-engineering, consolidation of data and sources, removal of waste and simplification of reports.

London, Greater London, United Kingdom

• At commencement of the new Atos 3rd Supplier Services Contract, designed the Business Analysis strategy and approach including defining the process for requirements definition through to solution. • Supported the yearly Strategic Planning Process (SPP) as an SME reviewer of all change bids and business needs, approving or rejecting as appropriate.• Selected as the critical resource to assist all programmes with the development of standardised ways of working and particularly acceptance criteria to be utilised across all projects.• Participated in Steering Committees for various projects to ensure projects and their sponsors were able to make informed decisions.• Stakeholder / Third Party engagement and management including Atos, Treasury, HMRC, CFO, OAG.• Developed, maintained and peer reviewed requirements documents using a variety of requirements elicitation methods to the agreed timescales and quality standards.• Managed and coached Junior Business Analysts highlighting any competency gaps and identifying training needs. Participated then led management of their time as resources ensuring outputs were of an acceptable standard.• Appointed as Test Manager to manage and co-ordinate functional and user testing teams for the delivery of a financial accounting management system (Agresso).• Facilitated Benefits Identification, creation of key benefits artefacts and promoting Benefits Management as a vital component within the organisation.

London, Greater London, United Kingdom

NS&I is one of the largest savings and investments organisations within the UK with over £102 billion invested and a customer base of over 26 million people.With a clear strategy that places customers at the heart of our business, we deliver major benefits for our customers through unique partnerships, offering more choice and enhanced services, aligned with our brand values. • Provision of requirements support to NS&I Business Units, the Senior Business Analyst and Project Managers to deliver projects by eliciting and clearly documenting requirements and process maps• Provision of end to end business process mapping for the finance team capturing core function, responsibility and reporting lines • Input to project meetings and workshops with comprehensive note taking and output production• Elicited and documented business requirements in a variety of medium clearly and unambiguously preparing written documentation that is coherent, grammatically correct, effective and professional

London, Greater London, United Kingdom

• Accredited QA tester for Total War: Kingdoms and Universe At War• Functional and user tested different builds of games software for defects executing various test scripts• Checked the game performance and quality against what the design intended• Documented defects into a quality management system and suggest improvements• Worked to strict deadlines whilst maintaining a level of consistency, persistence and patience when re-testing defects found.