Rob Sims Email and Phone Number
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Passionate about customer experience and building highly engaged teams. Lead the strategy & the implementation. Relentless focus on data-driven customer insights, innovative offerings, and embedding robust processes focused on profitability. Rally the organization around common goals. Versatile and collaborative across organization size from small to large and across industry.Product Marketing & Pricing |Strategic Planning | P&L Accountability | Customer Experience | Digital Transformation | Data-Driven Decision MakingKey Accomplishments• Delivered double-digit revenue growth for new service by leading marketing strategy and execution.• Transformed culture and processes to support growth from small to big business including 11x growth• Spearheaded innovation and digital transformation of service elements to yield operational savings.
Technical Safety Bc
View- Website:
- technicalsafetybc.ca
- Employees:
- 346
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Technical Safety BcVancouver, Bc, Ca
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Director Business TransformationTechnical Safety Bc May 2022 - PresentVancouver, Bc, Ca
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Director, Client ExperienceTechnical Safety Bc Feb 2021 - May 2022Vancouver, Bc, Ca
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Consultant & Strategic AdvisorIndependent Consultant 2019 - PresentSeasoned marketing and operations expert with a proven track record of bringing great ideas to life and accelerating growth. I can advise on commercial processes, commercialization/growth and give a fresh perspective to your business as you target new customers and markets and seek to improve top and bottom-line results.Working side-by-side with you, my purpose is to create meaningful connections to deliver impactful experiences and solutions in these areas:- Product marketing strategy and planning for customer acquisition / engagement driven off customer insights- Go to market, change management and readiness for new product, service or process introduction- Digital transformation linking end-user experience and needs to the desired business outcomes- Operations strategy grounded in culture, customer and team member experience- Innovation framework focusing the passion, knowledge and experience of your team
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Director, Business Strategy - Customer ExperienceTelus 2014 - 2018Vancouver, British Columbia, CaPlanned strategy for contact centres, led technology innovation, transformed communications delivery and improved billing experience with a team of 25. (through Dec. 2018) -
Director, Product Marketing, Telus Tv & InternetTelus 2008 - 2014Vancouver, British Columbia, CaOwned TELUS TV profit & loss, directed product marketing including pricing, content packaging, and positioning for Western Canada by leading a team of 17.
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Director, Product MarketingKoodo 2007 - 2008Toronto, Ontario, CaBuilt new wireless discount brand, drove the digital strategy both online and in retail space, and cultivated the product marketing team of 4. -
Manager, Market LeadersipTelus Apr 2006 - 2007Vancouver, British Columbia, Ca
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Manager, Strategic Planning & ExecutionTelus 2005 - 2006Vancouver, British Columbia, Ca
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Operations DirectorMagna Carta Training 2004 - 2005
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Community Development AdvisorVoluntary Service Overseas 2002 - 2003Friends of Magwero School for the Blind & School for the Deaf, Zambia
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Business Development Director, North AmericaIglu.Com 1999 - 2001Wimbledon, London, Gb
Rob Sims Skills
Rob Sims Education Details
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London Business SchoolMba -
Queen'S UniversityMechanical Engineering
Frequently Asked Questions about Rob Sims
What company does Rob Sims work for?
Rob Sims works for Technical Safety Bc
What is Rob Sims's role at the current company?
Rob Sims's current role is Product Marketing & Customer Experience Executive | Drive Rapid Growth and Scale-up Ideas.
What is Rob Sims's email address?
Rob Sims's email address is ro****@****lus.com
What is Rob Sims's direct phone number?
Rob Sims's direct phone number is +160485*****
What schools did Rob Sims attend?
Rob Sims attended London Business School, Queen's University.
What skills is Rob Sims known for?
Rob Sims has skills like Telecommunications, Product Marketing, Product Management, Cross Functional Team Leadership, Strategic Planning, Marketing, Marketing Strategy, Strategy, Team Leadership, Business Development, Project Management, Strategic Partnerships.
Who are Rob Sims's colleagues?
Rob Sims's colleagues are Harman Singh, Saurabh Nirmal, Linda Schlitt, Russell Fleetham, Alison Omelus, Patrick Karner, Mike Wendland.
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