An experienced Technology leader (Head of Technology) and Finance professional with over 15 years’ experience working for a FTSE 100 Retail organisation. I have a proven track record of programme and project delivery, and management of IT services in a complex, fast paced and challenging environment.Strong leadership skills with experience defining and implementing IT strategy, establishing new operating models, and improving colleague engagement and ways of working. An effective and confident communicator at all levels, with a proven ability to work in partnership and influence stakeholders, from technical teams up to senior management and board executives.With a background in BI, Data & Analytics, I am commercially driven with knowledge and experience of analysing business performance, customer insights and consumer behaviour.Key skills and experience:• Proven leadership ability, leading teams across various Technology disciplines and experienced in both traditional and matrix resource management.• A strong programme, project & change management background, extensive end-to-end experience in delivery, working on technical and business change projects using Agile and Waterfall methodologies.• Experienced in the management of complex portfolios of change activity.• MSP, Prince2 and AgilePM Practitioner certified. ITIL v4 certified.• Established track record of application development (ERPs and web applications), micro-services, data integration, data warehousing and BI.• Experienced in managing on-premise and cloud infrastructure/services and Technology & Data modernisation (e.g. on-premise to cloud migrations).• Experienced in Agile delivery (DSDM, SCRUM, Kanban) and management of development squads (using in-house and 3rd party sprint teams).• Experienced in managing 3rd party partners on an operational and strategic level (IT services covering applications development, operations and infrastructure).• Strong Service Delivery experience, fully versed in change management, operational support and incident management, ITIL and SIAM based approaches.• A passion for leading people, developing and nurturing talent.• Pragmatic and results focused. Remains calm under pressure and in challenging environments.• Builds collaborative relationships with business sponsors and stakeholders to aid effective delivery.• Budget management and control (OPEX and CAPEX).• Strong commercial awareness. Experienced in contract negotiations for major outsourcing initiatives and the procurement of software and services.