Rob Abernethy Email & Phone Number

Dallas, Texas, United States

• I achieved the highest closing rate among 17 sales executives in the region by working with brokers to sell and customize self-funded health plans to small and medium-sized companies.
• Gave presentations to prospects. Provided information about health plans’ competitive advantages and how the wellness program worked. I also advised on maximizing employee participation, provided claims management.
• Overcame objections, including medical management, higher risks from self-funded plans, and strict prior authorization rules (physicians were under more scrutiny).
• Guided teams throughout the implementation. Visited clients, conducted enrollment meetings, helped them integrate the health plans into their claims systems, and helped enable the plan to work by the projected date.
• Streamlined implementations by planning workflows, assigning roles, and foreseeing possible issues.
• Worked with clients after the effective date. I helped make exceptions, resolved issues, and assisted with health plan changes.

Dallas, Texas, United States

• I came on board as sales specialist at a company that created onsite clinics at the sites of businesses with >1K employees.
• Demonstrated the value of having a clinic on site, and explained its high quality of care by showing how it could help employees manage cardiovascular problems, diabetes, and mental disorders.
• Explained the pricing model, and showed clients how they could save money.
• Streamlined the clinics’ implementation. Found optimal locations, and helped shorten times to set up exam tables, install equipment for physicians, and organize instruments and medical supplies.

Dallas, Texas, United States

• Built and co-managed a company that developed partnerships with engineers and physicians who created technology for telemedicine which enabled small businesses to organize and manage onsite clinics for their employees.
• Managed the sales cycles from lead generation to post-sales support.
• Landed deals with clients in many industries, including education, tractor manufacturing, food & beverage, and security.
• Demonstrated the technology to medical professionals. Showed how it could enable doctors and paramedics to examine vital signs, throats, eyes, ears, and skin remotely at lower costs.
• Implemented the clinics at clients’ sites.
• Trained medical professionals to use the equipment.

Dallas, Texas, United States

• Outpaced quota for 7 straight years and reached Pinnacle status while leading 4 reps to sell health plans to companies with >100 employees (each rep achieved top 10% status).
• Examined markets and competitors, and presented solutions to prospects.
• Explained how health plans could help companies keep their employees healthy.
• Helped streamline implementations and integrate plans into clients’ systems.
• Ensured customer success after the implementations.

Houston, Texas, United States

• Provided healthcare consulting to the Houston Aeros hockey team and individual clients.
• Gave health and conditioning consulting to the Houston Aeros’ players as they progressed through the season and made the playoffs. I helped them work around injuries, increase speed, and build strength.
• Provided healthcare consulting to individual clients. Conducted full assessments, including diet, exercise, medications, and illnesses. I then customized plans for them.
• Advised clients on nutrition, diet, exercise, stress reduction, and general lifestyle.
• Liaised with clients’ family members, and showed them how to get involved.
• Communicated with customers’ doctors, obtained approval for exercise programs, and updated them on progress.

Boston, Massachusetts, United States

• Managed 26 non-clinical support staff for Harvard Medical School’s 72-bed general surgical service. I earned election to the hospital-wide steering committee for transforming surgical services and reducing salary by 7%.
• Regularly interfaced with patients. Examined their rooms, inspected medical equipment, and ensured that all required supplies were available.
• Helped get patients ready for surgeries. Ensured that all protocols were followed (physicians often ordered surgeries on short notice).
• Helped nurses safely and comfortably move patients to and from the OR.
• Consistently ensured compliance with Joint Commission and OSHA regulations.

Jamaica Plain, Massachusetts, USA

• Managed milieu on 36 bed locked psychiatric unit. Counseled patients in all aspects of daily living and behavior. Trained new hires in crisis intervention and patient management techniques.
• Performed regular patient safety checks and watched for suicidal and homicidal behavior.
• Lead therapeutic groups for patients on various topics to get them healthy.
• Interfaced with nursing staff to ensure the safest environment possible for patients.
• Documented daily in patient medical records patient progress and changes.
• Consistently ensured compliance with Joint Commission and OSHA regulations.

Master'S Degree Candidate, Counseling Psychology

Bachelor Of Arts

Activities and Societies: Elected President of Beta Kappa Phi Fraternity. Selected student representative on Faculty Curriculum.

High School Diploma

Junior High School