Rob Alston

Rob Alston Email and Phone Number

Claims Generalist Associate @ Progressive Insurance
ohio, united states
Rob Alston's Location
Beachwood, Ohio, United States, United States
Rob Alston's Contact Details

Rob Alston work email

Rob Alston personal email

n/a
About Rob Alston

Outdoor enthusiast. Choir singer. Pickleballer.Passionate about Progressive's Core Values: Integrity, Golden Rule, Objectives, Excellence, and Profit.

Rob Alston's Current Company Details
Progressive Insurance

Progressive Insurance

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Claims Generalist Associate
ohio, united states
Website:
progressive.com
Employees:
27734
Rob Alston Work Experience Details
  • Progressive Insurance
    Claims Generalist Associate
    Progressive Insurance Nov 2024 - Present
    Highland Heights, Ohio, United States
  • Progressive Insurance
    Claims Generalist Trainee
    Progressive Insurance Aug 2024 - Nov 2024
    Highland Heights, Ohio, United States
  • Northstar Cafe
    Service Team
    Northstar Cafe Mar 2024 - Present
    Shaker Heights, Ohio, United States
  • Ez Homes Llc
    Affiliate Sales Partner & Head Of Demolitions
    Ez Homes Llc Jul 2020 - Present
    Cleveland, Ohio, United States
    — Used manufactured homes that we buy from residents never get moved unless we have the park’s express approval and unless we have already offered the home to the park. Otherwise, our only exit strategy is to sell the home where it sits, and we never sublease. — We buy homes from, and sell homes to, parks, residents, and owner occupants on private land. — We work with parks by paying lot rent from day 1, and by getting park approved. — We help residents when we purchase their homes by paying their back taxes and overdue lot rent. Oftentimes we are helping them get out of tough spots, such as a death in the family or medical issues. — We do mobile home demolitions predominantly in Michigan, and include equipment, dumpsters, disconnects, and ground leveling.
  • Occasiongenius
    Head Of Content Sourcing And Enhancement
    Occasiongenius May 2020 - May 2022
    • Implement hiring, training, process improvements, COGS analysis, 1-on-1’s, and workflow management.• Responsible for a team of 10+ members both in the U.S. and abroad.• Handling the execution and successful completion of contracts worth $500k+ per annum.• Coordinate delivery of events data across a growing portfolio of clients in real estate and hospitality.• Self-starter: Cold outreach to CEO, where I started with data entry and worked my way up to management.
  • Self-Employed
    Entrepreneur, Everyman
    Self-Employed Oct 2018 - Jul 2020
    Do what you love and find a way to make money doing it.After gaining a wealth of experience working in a corporate environment for 3 years, I decided to quit my job and pursue writing, travelling, poetry, vlogging, and helping small businesses achieve success.I offer freelance writing services as well as social media management and consulting services. To date, my travels have included Japan (Tokyo, Kyoto, Osaka, Sapporo), Switzerland (Basel, Berne, Zurich), England (London), Germany (Stuttgart, Rothenberg, Crailsheim, Lindau, Dresden, Berlin, Frankfurt, Cologne, Sulzbach-Laufen), Austria (Vienna), Italy (Rome, Venice, Napoli, Amalfi), France (Chamonix, La Plagne), Belgium (Brussels), and Spain (Barcelona, Girona, Costa Brava).What I do for clients:- Optimize SEO across websites and listings- Social media management across Facebook and Instagram- Blog & article writing, focusing on long-form pieces and in-depth research- Fiction writing- Editing, proofreading- Consulting for affiliate marketing and e-commerceThe last 2 years have altered my life. From living overseas as an ex-pat, to being trained and developed as a leader in areas like integrity, responsibility, and full-blown self expression, my yearn is to share, to learn, and to experience the book of the world. To eat the mango. As George Bernard Shaw says, "Life is no brief candle to me. It is a sort of splendid torch which I have got a hold of for the moment, and I want to make it burn as brightly as possible before handing it on to future generations.” I'll take a triple order of THAT, please and thank you.
  • Suncorp Group
    Customer Strategy Advisor
    Suncorp Group Jul 2016 - Oct 2018
    Brisbane, Australia
    As part of Customer Strategy our goal is to provide a sound and actionable set of goals and objectives to pursue in creating better outcomes for our company. By striving to offer simple, tailored solutions to our customers we can create meaningful interactions with them and win their business for life. My mission is to provide clear and transparent communication to both senior executives as well as front-line staff on the purpose of our strategy. My experiences include:• Supporting team members and team leaders in the adoption and execution of Suncorp's strategy. • Co-authoring projects to be presented to senior executives, Board members, and shareholders.• Researching and implementing current best practices in Customer Experience Management.• Developing and delivering communications plans to educate and embed Suncorp's strategy.
  • Suncorp Group
    Internal Communications Advisor, Finance & Advice
    Suncorp Group May 2017 - Nov 2017
    Brisbane, Australia
    As a secondment position within Internal Communications, my team is responsible for managing the multiple channels utilised by Suncorp employees to stay engaged with all things Suncorp! So far, I have thoroughly enjoyed exercising my writing prowess, as well as making decisions to shape the way our people receive information important to them. To date, my responsibilities have included: • Curating and managing content with communications managers regarding: • Suncorp's intranet homepage, SunTV, CEO messages, leadership videoconferences & updates• Creating and publishing editorial articles for the Finance & Advice function • Troubleshooting issues across channels, to include SharePoint, Viostream video, & webcasts• Working and ideating with communications managers to drive continuous improvement for their function
  • Suncorp Group
    Customer Intelligence Officer
    Suncorp Group Aug 2015 - Jul 2016
    Brisbane, Australia
    As a Suncorp Customer Data Insights analyst, we interact with and actively interrogate our data with the goal of deriving new and actionable insights for our customers. These insights aim to make our customers content, catered for, and ultimately more brand loyal in today's data-driven world. With Suncorp being my entry level job and after moving to Australia, I am proud to say that I have been given the freedom and responsibility to pursue a wide range of projects. My experiences include: • Managing stakeholders and delivering structured customer profiles, data sets, and presentations. • Partnering in the creation of a new Events Trigger environment that will house customer insights. • Leading and hosting 'Spotlight' sessions that develop collaboration among teams in our area, and • Maintaining customer dashboards utilized by branch managers and leaders across the company.
  • Alcoa
    Market Analyst Intern
    Alcoa May 2014 - Aug 2014
    Greater Pittsburgh Area
    While working at Alcoa in the heart of Pittsburgh I assisted in overseeing the implementation of our CX (Customer Experience) program, centered around utilising Net Promoter Score surveys to provide actionable insights to all lines of business. First-hand experience was gained around maintaining a program across a company with over $35 billion in assets and with fixtures on nearly every airplane in the sky. My experiences included: • Compiling customer data through Qualtrics and Excel systems across 9 business units of Alcoa.• Collaborating with expert analysts to undergo results analysis of CX surveys. • Delivering my final research project to senior leaders around the future of the automobile.
  • Summerfuel '13
    Resident Advisor
    Summerfuel '13 Jul 2013 - Aug 2013
    Amherst, Massachusetts
    As a Summerfuel Resident Advisor for the University of Massachusetts, cultures coalesced to form an amazing group of students from around the world who were excited and passionate about preparing for college. France, Spain, Bulgaria, Portugal, and Belgium were all represented as myself and a team of leaders created activities, mentored students on finding success in college, led them on unique excursions, and oversaw a 3-week program from all angles. My experiences included: • Visiting classes and assisting instructors with projects and learning outcomes.• Monitoring 25+ students on our floor to ensure they were organized, respectful and connected.• Collaborating with our leadership team to invent ideas, self-correct, and engage students.
  • Miami University
    Student Orientation Undergraduate Leader
    Miami University Mar 2012 - Jan 2013
    Oxford, Ohio
    Being a Student Orientation Undergraduate Leader (SOUL) was one of my most rewarding experiences and places of growth to date. Eighteen students were chosen from a large pool of candidates to serve as ambassadors of Miami University for the incoming class of 2016. High levels of engagement, interaction, and teamwork were a must, as well as an ability to actively solve problems and field questions from all sixteen orientation sessions we ran. My experiences included:• Leading small groups and discussions with incoming first-years about finding success in college.• Inventing and performing in vignettes focused on helping first-years become easily acclimated.• Designing & delivering success presentations encouraging confidence and curiosity among students.
  • Findaway
    Innovator
    Findaway Sep 2008 - Aug 2012
    Solon, Oh
    Over the years I have garnered lasting relationships with some of Findaway's key mentors and thought leaders. They have successfully produced the first portable audiobook - the Playaway - and have opened the market to libraries, book stores, and most notably the various branches of the U.S. military. They are consistently nominated for their innovation and unique, stylistic workplace environment. Findaway and its values still serve and have a major impact on me to this day. I developed valuable skills in many different areas of the company; my experiences included:• Quality control, product assembly, packaging, and delivery of Playaways.• Audio engineering testing of recordings from Harper Collins and Random House publishing companies.• Liaising with librarians to gauge audiobook interest in Germany and presenting recommendations.

Rob Alston Skills

Teamwork Leadership Marketing Communications Public Speaking Customer Service Marketing Strategy Data Analysis Branding And Identity Communication Time Management Customer Insight Sales Social Media Marketing Marketing Communications Customer Experience Event Planning Customer Relations Microsoft Office Crm Information Technology Sql

Rob Alston Education Details

Frequently Asked Questions about Rob Alston

What company does Rob Alston work for?

Rob Alston works for Progressive Insurance

What is Rob Alston's role at the current company?

Rob Alston's current role is Claims Generalist Associate.

What is Rob Alston's email address?

Rob Alston's email address is rw****@****eam.net

What is Rob Alston's direct phone number?

Rob Alston's direct phone number is +617313*****

What schools did Rob Alston attend?

Rob Alston attended Miami University, Aurora High School.

What skills is Rob Alston known for?

Rob Alston has skills like Teamwork, Leadership, Marketing, Communications, Public Speaking, Customer Service, Marketing Strategy, Data Analysis, Branding And Identity, Communication, Time Management, Customer Insight.

Who are Rob Alston's colleagues?

Rob Alston's colleagues are Marivel L, Joey Zavoda, Rachel Ruger, Sheronda West, Ralee Jones, Matt Gilbride, Maria Villalta.

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