Rob Altemare
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Rob Altemare Email & Phone Number

Support Manager and Customer Success Manager at MRI Software
Location: Charlotte, North Carolina, United States 7 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
MRI Software
Role
Support Manager and Customer Success Manager
Location
Charlotte, North Carolina, United States
Company size
3992 employees

Who is Rob Altemare? Overview

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Rob Altemare is listed as Support Manager and Customer Success Manager at MRI Software, a company with 3992 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Rob Altemare.

Rob Altemare previously worked as Support Manager/Customer Success Manager at Mri Software and Customer Success Manager at Mri Software. Rob Altemare holds Bsba Real Estate And Urban Analysis, Real Estate Finance from The Ohio State University Fisher College Of Business.

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MRI Software

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Profile bio

About Rob Altemare

Senior-level Customer Success and Technical Support Manager with 10+ years of experience in technical support, SAAS implementation, and Commercial Real Estate Lease Administration experience in the Property Technology industry. Specializing in Data Analysis, Problem Solving, and Training with a proven track record in customer-facing roles and driving success and innovation through the adoption of cutting-edge technology.. Technical Support Manager | Commercial Real Estate Technology IndustryEmail: robert.altemare@gmail.comSeasoned problem solver and alliance builder with an eye on driving efficiency and scalability of processes in the delivery of technology solutions to clients in the Commercial Real Estate industry. Leverage data analysis and identification of trends to streamline and evolve the business process, to improve results utilizing fewer resources. Forged relationships and influenced stakeholders to invest wisely in a winning formula.Created a foundational shared space in SharePoint including a knowledge center, data dictionary, and standard operating procedures that are relied on and used by other teams as well as our own. Conducted daily virtual training and created a library of “best practice” TipSheets and FAQ webinars for clients to use thereby shortening the training cycle and reducing the client’s need to contact us with questions.CORE COMPETENCIES:• Customer Success• Problem Solving• Data Analytics - Power Query and Power BI• Business Process Improvement• Customer Focused • Technology Adoption• Project Management • Relationship Management• Strategic Growth• Communication CAREER HIGHLIGHTS:- Rebuilt support department for ProCalc Real Estate Discounted Cashflow Analysis Software.- Top producer with the highest Customer Satisfaction while handling 60% of clients in a team of 5.- Discovered and saved Bank of America over $500,000 in erroneous landlord billing in 37 different reconciliations over six months.Please contact me at 704-222-2850 with any Senior-level Customer Success/Support Manager or Commercial Real Estate analysis opportunities.

Current workplace

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MRI Software
Mri Software
Support Manager and Customer Success Manager
Charlotte, NC, US
Website
mrisoftware.com
Employees
3992
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7 roles

Rob Altemare work experience

A career timeline built from the work history available for this profile.

Support Manager And Customer Success Manager

Mri Software

Charlotte, NC, US

Support Manager/Customer Success Manager

Current
Mri Software

Manage support team for ProCalc real estate financial analysis software for over 700 contracts with commercial real estate companies, brokerage firms and municipalities

Nov 2018 - Present

Customer Success Manager

Mri Software

Cornelius

  • Manage 132 of the 218 clients for an Azure cloud-based SaaS real estate lease accounting and administration software product
  • Triage potential defects and functional gaps, leading to incident problem linkage and routing determination for prioritization of code fixes, data corrections, or configuration adjustmentso Responsible for development.
  • Responsible for implementation of Problem/Incident framework and operational processeso Responsible for creating Zendesk Explore analytics reporting via recipe or building ground-up queries
Jan 2020 - Dec 2021

Lease Reviewer Ii

Mri Software

Cornelius, North Carolina

Managed Lease Abstraction projects in-house or via management of third-party vendor relationshipsWorked closely with Project Manager and Real Estate Consultant to ensure smooth implementation of the abstraction

Nov 2018 - Jan 2020

Analyst, Lease Administration

Jll

Charlotte, North Carolina Area

Responsible for All Lease Administration for Bank of America locations for 10 states.Reconciliation of Operating Expenses, Real Estate taxes, and Insurance (roughly 400 reconciliations in 2017)

Dec 2015 - Nov 2018

Project Manager

Summit Properties International

Charlotte, North Carolina Area

  • Responsible for facilities management of 180 residential units in the Charlotte area, and all related inventory
  • Responsible for planning, budgeting and materials purchasing for all renovation projects and unit turn-overs
  • Supervise five full time (ten total) contractors
May 2015 - Dec 2015

Associate Candidate

Marcus & Millichap

Charlotte, North Carolina Area

Highly competitive sales candidacy in which only one of five advanced. While in training, I was a member of a multi-family investment sales team focused on apartment buildings ranging from 12 to 150 units.Developed a database of over 1,100 apartment buildings in the Greater Charlotte and Greater Winston-Salem areas by using CoStar, Lexis Nexis, Landvision.

Apr 2014 - Aug 2014
Team & coworkers

Colleagues at MRI Software

Other employees you can reach at mrisoftware.com. View company contacts for 3992 employees →

NS Nina Schoch Nina Schoch Colleague at Mri Software City Of Cape Town, Western Cape, South Africa, South Africa View → AK Abhi Kansara Abhi Kansara Colleague at Mri Software Surat, Gujarat, India, India View → RK Raju Kale Raju Kale Colleague at Mri Software Pune, Maharashtra, India, India View → KS Karli Sycamore Karli Sycamore Colleague at Mri Software London Area, United Kingdom, United Kingdom View → CD Chris Desch Chris Desch Colleague at Mri Software Charlotte, North Carolina, United States, United States View → BF Brandon Fitts Brandon Fitts Colleague at Mri Software Stow, Ohio, United States, United States View → IG Izan Groenewald Izan Groenewald Colleague at Mri Software Western Cape, South Africa, South Africa View → KE Kyle Epstein Kyle Epstein Colleague at Mri Software Atlanta, Georgia, United States, United States View → CB Chris Browning Chris Browning Colleague at Mri Software Warrington, England, United Kingdom, United Kingdom View → AG Alisha Gupta Alisha Gupta Colleague at Mri Software Gurugram, Haryana, India, India View →
3 education records

Rob Altemare education

Associate'S Degree, Accounting, 4.0/4.0

Rowan-Cabarrus Community College

Activities and Societies: Rotaract, Sigma Alpha Pi Honors Fraternity, Scored 4.0/4.0 all three semestersMy purpose for this return to.

FAQ

Frequently asked questions about Rob Altemare

Quick answers generated from the profile data available on this page.

What company does Rob Altemare work for?

Rob Altemare works for MRI Software.

What is Rob Altemare's role at MRI Software?

Rob Altemare is listed as Support Manager and Customer Success Manager at MRI Software.

Where is Rob Altemare based?

Rob Altemare is based in Charlotte, North Carolina, United States while working with MRI Software.

What companies has Rob Altemare worked for?

Rob Altemare has worked for Mri Software, Jll, Summit Properties International, and Marcus & Millichap.

Who are Rob Altemare's colleagues at MRI Software?

Rob Altemare's colleagues at MRI Software include Nina Schoch, Abhi Kansara, Raju Kale, Karli Sycamore, and Chris Desch.

How can I contact Rob Altemare?

You can use AeroLeads to view verified contact signals for Rob Altemare at MRI Software, including work email, phone, and LinkedIn data when available.

What schools did Rob Altemare attend?

Rob Altemare holds Bsba Real Estate And Urban Analysis, Real Estate Finance from The Ohio State University Fisher College Of Business.

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