Rob Bartlett Email and Phone Number
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Rob Bartlett personal email
SupplySide Group - Australia's first insurance claims supply chain focused consulting and advisory group.Clients include multiple listed companies, insurers, automotive and building suppliers, investors, tech startups, investigators, specialist repairers and software solutions providers.SupplySide helps:- insurers drive commercial value from their insurance supplier panels, through targeted planning, strategy, relationships and performance management; and, - potential or current suppliers to insurers secure new or increased revenue from insurance supplier contracts, or developing new products or ventures. Areas of focus:- Supplier opportunity mapping and planning- Business operations realignment and design- Advice on introducing businesses and products to the Australian insurance or supplier market- Supplier/Insurer co-development sessions, to identify and build joint innovations in service and supply- Coaching and mentoring managers and teams to analyse performance and achieve supply targets- Systems and process reviews for tender response or project alignment- Benchmarking and performance monitoring- Supplying services or products to a highly regulated industry- Data for decisions and performance improvement- Advisory Boards and CEO/operations leader coachingClear strategy and delivery planning, improving relationships and external perceptions, helping plan and deliver data insights and supplier panels, negotiating terms and commercial agreements, and developing meaningful performance measures and checks.
Supplyside Group Australia
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Managing ConsultantSupplyside Group Australia Oct 2020 - PresentAustraliaSupplySide is a specialist adviser in Strategy, Operations, Start Ups and Joint Ventures for all aspects of the Insurance Claims Supply Chain.The Group focuses on:- insurance companies looking to build on and improve their supplier relationships, compliance programs and performance, and,- suppliers looking to increase their insurance work, secure new contracts, or create new products for or ventures with insurers.Insurers and their Suppliers. Suppliers and their potential insurance marketplace.Clients include multiple listed companies, insurers, automotive and building suppliers, investors, tech startups, investigators, specialist repairers and software solutions providers. -
AdvisorAdas Solutions Australia Jan 2021 - PresentAustraliaStrategy and advice for rapidly growing technology and repair operations business. -
DirectorThe Australian Collision Industry Alliance Jan 2023 - PresentAustraliaIndustry foundation promoting the collision repair sector as a long term career destination.
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Advisory Board MemberConcept Paints Nov 2023 - PresentSydney, New South Wales, AustraliaMember of small advisory board for fast growing, multi product line/multi market business. Advised on risk analysis and review, group and operations strategy, business divestment, M&A and market positioning. -
Advisory Board MemberAllied Universal Compliance And Investigations Feb 2021 - PresentAustralia -
Executive ManagerSuncorp Group Feb 2020 - Oct 2020Melbourne, Victoria, AustraliaInternal Consulting and mentoring. Working across various commercial and consumer insurance business units, consulting to projects, strategic options/papers and operations design and advice. -
Executive Manager, Major Contract Operations - Motor, Property & Speciality ClaimsSuncorp Group Aug 2018 - Feb 2020Melbourne, AustraliaRole was expanded to include HomeRepair and commercial claims supply chain mid 2018, and claims business supplier governance and regulatory management May 2019. Grew SMART repair allocation from 15% of repairs to 48%, before sale to AMA for $420m ($285m after tax profit). Transitioned JV management into operational teams post sale.Boards and CommitteesOngoing Boards and Industry Committees - Chairperson - Insurance Council of Australia (ICA), National Motor Insurance Committee (2013-2020)- ICA representative on the National Motor Vehicle Insurance and Repair Industry Code of Conduct Code Administrative Committee (2011-2017)- Director (board member) of ICAR Australia (2012-2017)- Council member - National Motor Vehicle Theft Reduction Council (2013-) Deputy Chairman (2019-) -
Executive Manager, Joint Venture Operations - Motor, Property And Specialty ClaimsSuncorp Group May 2017 - Aug 2018Melbourne, AustraliaRole focussed on growing the role of JV business within the Claims function, as part of long term divestment strategy. Accountable for the insurance operations, contract design, planning and delivery associated with Suncorp's Motor Claims key strategic joint ventures - Capital S.M.A.R.T. and ACM Parts, over 170,000 annual customers and $300m in claims spend. -
Executive Manager, National Partners And Industry - Motor ClaimsSuncorp Group May 2016 - May 2017Melbourne, AustraliaAfter Claims restructure I was given responsibilty for commercial strategy, planning and actions, operational consulting and advisory, reputation and national supplier relationship management, and JV operations integration for Motor Claims across all Insurance brands in the Suncorp Group. http://www.insurancenews.com.au/the-professional/suncorp-scheme-puts-ex-offenders-to-work -
Head Of Motor ClaimsSuncorp Group Dec 2015 - Apr 2016Melbourne, AustraliaManaged maternity leave transition during substantial period of change, with Claims and Group announcements, executive changes and restructuring, and roll out of major new claims processes and AudaNet nationally. Full P&L responsibility for over $1.5bn in spend, 500,000 claims and 340 motor assessing staff.Maintaining substantive role in parallel. -
National Industry Relations Manager - Motor ClaimsSuncorp Feb 2011 - Dec 2015Melbourne, AustraliaA complex stakeholder and communications role, with national responsibility in a highly contested and politically charged commercial sector. I brought commercial strategy and stakeholder relations together to enable the rapid change of the insurance claims business, continuing support for customers, and growth of its joint ventures. Responsible for the motor claims repair industry and supplier commercial strategy, planning and actions, operational delivery, rebuilding the external operations reputation and supplier relationship management, for all personal insurance brands in the Suncorp Group.This included the repair strategy for over 400,000 PI repairs annually, leading and mentoring a team of operations managers, driving Suncorp's industry engagement strategy, and advising on commercial issues and new opportunities, delivering marketing changing options and results.Online information about my projects- www.repairerstandard.com.au- Synergy Auto Repairs http://www.suncorpgroup.com.au/annual-report-2014/responsibility/community.phpManaged the Victorian operations team during transition to new Regional Manager. $400m plus spend, 200 FTE, (9 direct reports)Continued in substantive role during this period. -
Councillor / Board MemberNational Motor Vehicle Theft Reduction Council Jul 2017 - Sep 2020Melbourne, Victoria, AustraliaCouncil member and later deputy chair assisting with national car theft reduction initiatives. Key project involvement with Synergy Auto. -
Committee Chair - Motor InsuranceInsurance Council Of Australia Apr 2013 - Sep 2020National motor insurance committee, working across the insurance industry on public policy and regulatory matters related to motor insurance. -
Commercial (Government) Affairs Manager - CitylinkTransurban Sep 2004 - Jan 2011Melbourne, AustraliaI was Transurban's lead contact with the Victorian Government and its agencies for operational projects and issues. I managed the company's Concession regulatory requirements, commercial negotiations with government and competitors, concession contract amendments, and risk and compliance obligations, for tolling on the $500m pa revenue CityLink tollway. The role was expanded on a number of occasions and retitled to recognise the wide commercial role I played in the business.This included: • Negotiating seven concession agreement amendments, and a number of legislation changes for business critical tolling enforcement regime• Negotiated and delivered new roaming agreements with tolling competitors, such as EastLink, QML and RiverCity • Company wide SME on Concession Contracts - delivering training in Transurban's concession contract terms, PPP concessions, compliance obligations and regulatory issues, including the delivery of a training program for new CEO and CFO,• Delivered increased revenue from taxis and Late Toll Invoicing (among others) by leveraging contract terms, regulatory arrangements and technology enhancements - over $250m NPV achieved. -
Public Affairs And PolicyProperty Council Of Australia Jul 2003 - Sep 2004Melbourne, AustraliaAfter a 12 plus month break back-packing, I moved to Melbourne permanently and secured this role after a few months job searching.I was the Public affairs manager - lobbyist for the Victorian branch of property industry peak body.• Led communications strategy, and media and government relationships strategy for state division, edited division magazine Property Victoria.• Managed policy development committees, including: Planning and Infrastructure, Sustainability, and Asset Management, lobbying for member interests and public policy enhancements• National responsibilities on Sustainability and Heritage issues. Member of National Heritage Council• Appeared before Parliamentary Committees and State Cabinet -
Ministerial AdviserSouth Australian Attorney-General Oct 1999 - Jan 2002Adelaide, AustraliaMinisterial Adviser to the Attorney-General, Minister for Consumer Affairs, Minister for Justice, Minister for Corporations - The Hon Trevor Griffin MLCCommunications and stakeholder relations advice to senior Cabinet minister in the lead up to a state election. As the Attorney's only ministerial adviser I had a large and diverse range of reponsibilities. This included complex stakeholder relations across mulitple portfolios, the Attorney's private research, drafting ministerial statements, parliamentary liaison on legislation, and issues management. Produced over 90 formal speeches, 200+ press releases, community cabinet meetings, estimates, parliamentary questions and ministerial statements. Justice of the Peace.
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Executive Officer / LecturerSa Institute Of Justice Studies Sep 1998 - Oct 1999Adelaide, AustraliaUniversity of SA and Adelaide TAFE JV training organisation. Lectured in Politics and Government, and led the development of community outreach programs. Projects included UNDP and AusAID.
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Member And Community Services OfficerLaw Society Of South Australia Jan 1996 - Aug 1998Adelaide, AustraliaCommunity outreach programs, including Law Week, committee support, member service discounts and profession based products. Expanded Law Week from 7 participant organisations to over 60, raised over $100k for charity, and partnered with ABC TV World Series Debating.
Rob Bartlett Skills
Rob Bartlett Education Details
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Public Policy, Economics -
History, Social Sciences, Economics, Politics -
Leadership Development Program - Mt Eliza -
St. Bede'S College -
Wirreanda High School
Frequently Asked Questions about Rob Bartlett
What company does Rob Bartlett work for?
Rob Bartlett works for Supplyside Group Australia
What is Rob Bartlett's role at the current company?
Rob Bartlett's current role is GAICD - Managing Consultant - SupplySide Group Australia - Insurance Claims Supply Chain Advisory - strategy, ventures, operations excellence, coaching, benchmarking.
What is Rob Bartlett's email address?
Rob Bartlett's email address is ro****@****.com.au
What schools did Rob Bartlett attend?
Rob Bartlett attended Australian Institute Of Company Directors, Flinders University, Flinders University, Melbourne Business School, St. Bede's College, Wirreanda High School.
What skills is Rob Bartlett known for?
Rob Bartlett has skills like Stakeholder Management, Strategy, Management, Strategic Planning, Policy, Risk Management, Stakeholder Engagement, Negotiation, Strategic Communications, Business Planning, Business Strategy, Insurance.
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Rob Bartlett
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