Account Manager
Current• Responsible for helping drive 100-150 new VOIP business account sales per month that, in total, averaged $175,000 annually, while regularly exceeding goals and always ranking among top 3 reps.• Responded to inbound calls, inbound web leads, online chats, and customer referrals, averaging about 100 customer contacts per day.• Second sales person brought on team and responsible for mentoring 8 additional new sales employees, both local and remote, and helped in developing a best practices sales manual.• Worked closely with Customer Service Department to handle particular technical issues of tens of thousands of active accounts.