Service Manager
Current- Comprehensive customer service in the marine field with both domestic and international clients. Provide client relations, quality products, service and/or yacht design/refits or repairs to both consumer and commercial.
- Advising clients, identify needs, match to resources, develop project estimates, schedule accordingly and communicate/educate as appropriate in a high volume service environment.
- Write up technical service orders in Dockmaster
- Convey information, track multiple projects, trouble shoot, provide client resolutions.
- Support any and all boat yard departments as needed during high season