Rob Bowers

Rob Bowers Email and Phone Number

Retired Telecom Professional @ No-company. (Self-employed.)
california, united states
Rob Bowers's Location
Monument, Colorado, United States, United States
Rob Bowers's Contact Details

Rob Bowers personal email

About Rob Bowers

Maintain performance testing lab for large customers. Plan, test and document variety of complex telephony solutions for global enterprise customers. Interoperability testing of a variety of third party telephony solutions. Manage OEM relationship with Nice Systems, and Verint/Witness Call Recording and Agent Analytics solutions.Computer Telephony Integration (CTI) expertMicrosoft Systems Engineer (MCSE +I on WinNT)Avaya Certified AssociateSubject Matter Expert on CTI and Call Recording Call Center solutionsSpecialties: Call Recording, Product Support, Product Management, CTI, SIP, VoIP, Telephony.

Rob Bowers's Current Company Details
No-company. (Self-employed.)

No-Company. (Self-Employed.)

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Retired Telecom Professional
california, united states
Employees:
2526
Rob Bowers Work Experience Details
  • No-Company. (Self-Employed.)
    Retired
    No-Company. (Self-Employed.) Nov 2021 - Present
    Colorado, United States
    View
  • Avaya
    Sil Test Engineer
    Avaya Jan 2012 - Nov 2021
    Westminister, Co
    Maintain performance testing lab for large customer. Plan, test and document variety of complex telephony solutions.
    View
  • Avaya
    Dev Connect Test Engineer
    Avaya Aug 2010 - Jan 2012
    Manage and execute solution testing for Avaya developer partners.
    View
  • Avaya Inc.
    Product Manager
    Avaya Inc. Aug 2007 - Aug 2010
    Call Recording, Agent Analytics, Call Center, Telecommunications. Manager OEM relationship with Nice Systems, Verint, Witness Systems.
    View
  • Avaya Inc.
    Product Operations Manager
    Avaya Inc. Aug 2004 - Aug 2007
    Offer architect, manage ERP material master data, manage license management system, manage sales design/order tools. Conduct product specific Sales training globally.Excel VBA programming, Excel Expert.CTI, SIP, IP Telephony.
    View
  • Avaya Inc.
    Senior Technical Support Engineer
    Avaya Inc. Dec 1999 - Aug 2001
    Subject Matter Expert on Nice Call Recording solutions. Senior Support Engineer on Avaya Interaction Center. Computer Telephony Integration (CTI) expert. Call Center software support and troubleshooting.
    View
  • California Casualty Management Co
    Underwriting Supervisor
    California Casualty Management Co May 1996 - Mar 1999
    Supervised 15 clerical and P&C Underwiters, SQL Programming, Customer Service
  • California Casualty Management Co
    Senior Analyst
    California Casualty Management Co May 1985 - May 1996
    Marketing Analyst, Underwriting Analyst, Claims analysis, legislative analyst, complaint investigation, P&C Insurance contract and pricing analysis, business analyst, SQL programming.
  • California Casualty Management Company
    Sales Rep
    California Casualty Management Company Aug 1982 - May 1985
    Telephone Sales Rep for Personal Lines insurance products.
    View
  • Atlas Hotels
    Convention Sales
    Atlas Hotels Aug 1980 - Aug 1982
    Convention and Group Sales

Rob Bowers Skills

Voip Cti Avaya Sip Telephony Telecommunications Product Management Call Centers Call Logging Unified Communications Integration Ip Cloud Computing Product Support Troubleshooting H.323 Wireless System Testing Acd Testing Contact Centers Technical Support Ethernet Tdm Avaya Technologies Voice Over Ip Call Center Avaya Products Call Recording

Rob Bowers Education Details

Frequently Asked Questions about Rob Bowers

What company does Rob Bowers work for?

Rob Bowers works for No-Company. (Self-Employed.)

What is Rob Bowers's role at the current company?

Rob Bowers's current role is Retired Telecom Professional.

What is Rob Bowers's email address?

Rob Bowers's email address is av****@****ail.com

What schools did Rob Bowers attend?

Rob Bowers attended Northern Arizona University, Point Loma Hs.

What skills is Rob Bowers known for?

Rob Bowers has skills like Voip, Cti, Avaya, Sip, Telephony, Telecommunications, Product Management, Call Centers, Call Logging, Unified Communications, Integration, Ip.

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