Gluing Systems, Quality Assurance Systems, Camera Verification Systems

Lead all facets of day-to-day operations of business. Developed and set annual budget. Negotiated and improved all outside service contracts. Recruited new members of team with related experience. Evaluated team and guided plans for improvement and personal development. Facilitated quality improvement efforts. Monitored overall work flow determining need of additional employees, overtime or additional shifts. Communicated with customers encouraging feedback on satisfaction while introducing new or enhanced business synergies. Applied innovative approaches to the development of new opportunities growing business through new sales, use of updated technology and progressive manufacturing strategies. Daily customer contact regarding upcoming projects and initiatives, maintaining open communications and developing strong interactive relationships.

Responsible for all aspects of sales & marketing as well as senior management duties related to the operations of the entire company. Drove new business through direct sales, managed long term accounts (OEM, Dealer Channel, Direct Customers.) Developed new marketing efforts in the form of trade journals, direct mail and trade show exhibition.

$150-million direct mail printer with 1,200 employeesRecruited to company as Estimator due to strong background in mathematics. As a result of continued success in an aggressive career track, I gained tremendous overall knowledge of this multimillion dollar manufacturing organization. Developed operations management skills as department manager of several different three-shift, seven-day per week departments. Directed, mentored and coached teams that included supervisors and up to 200 hourly manufacturing employees.Director of Production OperationsManaged Customer Service, Scheduling, Estimating, Planning and Purchasing departments. Member of Small Core Plant Leadership Team reporting to VP Division Manager. Key company liaison for new sales and customer relationships developed through merger with $2B multinational print communications firm.Web Press Manufacturing Operations ManagerDirected supervision and 120-200 employees in 24-hour high speed, high quality web printing department. Assigned to reduce waste, improve safety, meet production schedules, expand capabilities to meet demands of Madison Avenue advertisers and publishers. Tasked with developing new, documented, measurable quality and production procedures. Success at this level led to expansion of duties to include a second facility at a nearby location.Additional Positions HeldFinishing Operations Manager (3 supervisors, 150 employees), Customer Service Manager, Web Press Scheduling Supervisor, Estimator