Rob Brewis Email & Phone Number

I have recently pursued a career change into a change management role within the HMRC as a Business change manager working within the Transformation Directorate.I am a Prosci certified change manager with a passion for landing change well and ensuring the people transition is considered and landed well. I am and will be leading change management on a number of projects and programmes in 2023 and 2024.A vastly experienced leader having led large retail units for a Premium food retailer with distinction. In 2022 I led the number 1 Waitrose Branch in the business for customer satisfaction with a relentless focus on partner and customer experience.As a Branch Manager I have a demonstrated history of working in the retail industry. Skilled in Customer Service, Coaching, Sales, Retail, and Store Management with over 15 years experience in multiple sites in the UK.Skilled in delivering change programmes within shop leadership, efficiency and online expansion. I was formerly the Operational Improvement Lead for my region covering Scotland, the North East and North Yorkshire.In this role as Operational Improvement Lead I developed a passion for landing change and driving improvements and qualified as a lean six sigma Green belt continuous improvement practitioner in 2017.

Listed skills include Retail, Customer Service, Store Management, Sales, and 16 others.