Operations And Capability Manager And Craft Specialist
Current
May 2024 - Present
AeroLeads people directory · profile
Rob Brown Email & Phone Number
Operations and Capability Manager and Craft Specialist
at
Westpac New Zealand
2 work emails found
@auckland.ac.nz
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations and Capability Manager and Craft Specialist
Location
Auckland, Auckland, New Zealand
Company size
Who is Rob Brown? Overview
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Quick answer
Rob Brown is listed as Operations and Capability Manager and Craft Specialist at Westpac New Zealand, a company with 2891 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at auckland.ac.nz and a matched LinkedIn profile for Rob Brown.
Rob Brown previously worked as Business Analyst Practice Lead and Business Consultant at New Zealand Automobile Association and Senior Business Consultant at Tech Mahindra. Rob Brown holds Bachelor Of Science (Bsc) (Hons) And Honours In Petroleum Geology, Petroleum Geology from University Of Adelaide.
Company email context
Email format at Westpac New Zealand
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{first}.{last}@auckland.ac.nz
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AeroLeads found 2 current-domain work email signals for Rob Brown. Compare company email patterns before reaching out.
Profile bio
About Rob Brown
Organisational Process Transformation expert, Practice Lead and Senior Business Analyst.I am an experienced Senior Business Analyst/Process Consultant with a demonstrated history of working in the higher education and Telecommunications industries. Process Lead for OPEX Global Award winning Robotic Process Automation Team. Responsible for business analysis, process transformation/Improvement in readiness for automation of complex end to end processes. Also Responsible for RPA opportunities road-map across the following functions; Finance, HR, IT and core customer functions.Experience in significant DX programmes in both Hub Lead capacity, CX journey mapping, process design and business requirements. Skilled in Business Process Management, Business Analysis, Continuous Improvement, Design Thinking, Product Lifecycle Management, Business Process Design, Facilitation and Business Architecture.
Listed skills include Business Process Improvement, Business Process Mapping, Building Relationships, Vendor Relationships, and 12 others.
Current workplace
Rob Brown's current company
Company context helps verify the profile and gives searchers a useful next step.
Westpac New Zealand
8 roles
Rob Brown work experience
A career timeline built from the work history available for this profile.
Business Analyst Practice Lead And Business Consultant
New Zealand Automobile Association
Business Consultant and Senior Business Analyst Lead. Tasked with working with Strategy on Strategic Prioritisation Governance Processes, Design and Implementation of (Value) Delivery framework and Advisory on all Strategic projects.Business Analyst Practice Lead for shared Services and Customer Experience functions. Focussed on lifting maturity of.
Jan 2023 - May 2024
Senior Business Consultant
Lead Consultant within Design Hub on a DX Transformation programme for a leading NZ organization. Lead Consultant within Delivery Hub Design Controls team and Work Packet Lead for CX component. Ultimately the CX journey maps and business processes informed business requirements.
Jun 2022 - Mar 2023
Senior Business Process Consultant
Organisational Process Transformation expert and Senior Business Analyst Process Lead for OPEX International award winning Robotic Process Automation team.Business Process Management and Business Architecture Transformation Approach to Automation Designs. Successfully delivered End to End Purchase to Pay automation with significant FTE saving.Winner OPEX.
Nov 2016 - Jul 2022
Senior Business Process Analyst
Process Lead for University Professional Staff Restructure. (900 roles into a 40 well defined standardised roles).Aligned role responsibility to processes.Responsible for Improvement project that saw UoA move from last in Australia/NZ universities benchmark scoring in ITS customer experience, to second. Business Analysis led to requirements elicitation.
Apr 2011 - Nov 2016
Operations Process Manager
Responsible for ensuring all processes efficient and effective within Spark Retail. Elicitation of business requirements led to improvements in the Mobile Phone Repairs system. This change enabled a business process change that provided a better customer experience for customers.Also improved fulfillment processes in store that improved customer handling.
Dec 2009 - Mar 2011
Service Design And Development Analyst
Telecom
Lead facilitator for 'Voice of the Customer' discovery across all Retail channels across North and South Islands. This discovery work highlighted channel and customer painpoints and ultimately led to an options paper. All improvement recommendations were accepted and actioned.
Jun 2009 - Dec 2009
Senior System Analyst
Telecom
Responsible for Telecoms Dealer and Retail Stores mobile provisioning tool. This role was embedded within the Service Design and Development team. Through active shadowing of Frontline staff, and design workshops, I was able to provide business requirements to the vendor for improvements.Also was responsible for the replacement provisioning tool as Telecom.
Jan 2006 - Jun 2009
Team & coworkers
Colleagues at Westpac New Zealand
Other employees you can reach at westpac.co.nz. View company contacts for 2891 employees →
JF
Jason Foxcroft
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
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MC
Mark Challenor
Colleague at Westpac New ZealandNew Zealand, New Zealand
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ER
Emily Rose
Colleague at Westpac New ZealandWhanganui, Manawatū-Whanganui, New Zealand, New Zealand
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JB
Joy Biswas
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
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MD
Maiqui Dominguito
Colleague at Westpac New ZealandRotorua, Bay Of Plenty, New Zealand, New Zealand
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PA
Patricia Ashton
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
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FS
Fiona Scott
Colleague at Westpac New ZealandCanterbury, New Zealand, New Zealand
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RB
Rachel Bowden
Colleague at Westpac New ZealandNew Zealand, New Zealand
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AP
Anna Preston
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
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KD
Katelyn Donovan
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
View →
Jason Foxcroft
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
View →
MC
Mark Challenor
Colleague at Westpac New ZealandNew Zealand, New Zealand
View →
ER
Emily Rose
Colleague at Westpac New ZealandWhanganui, Manawatū-Whanganui, New Zealand, New Zealand
View →
JB
Joy Biswas
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
View →
MD
Maiqui Dominguito
Colleague at Westpac New ZealandRotorua, Bay Of Plenty, New Zealand, New Zealand
View →
PA
Patricia Ashton
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
View →
FS
Fiona Scott
Colleague at Westpac New ZealandCanterbury, New Zealand, New Zealand
View →
RB
Rachel Bowden
Colleague at Westpac New ZealandNew Zealand, New Zealand
View →
AP
Anna Preston
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
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KD
Katelyn Donovan
Colleague at Westpac New ZealandAuckland, Auckland, New Zealand, New Zealand
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3 education records
Rob Brown education
Bachelor Of Science (Bsc) (Hons) And Honours In Petroleum Geology, Petroleum Geology
Education record
Education record
St Ignatius College, Adelaide
FAQ
Frequently asked questions about Rob Brown
Quick answers generated from the profile data available on this page.
What company does Rob Brown work for?
Rob Brown works for Westpac New Zealand.
What is Rob Brown's role at Westpac New Zealand?
Rob Brown is listed as Operations and Capability Manager and Craft Specialist at Westpac New Zealand.
What is Rob Brown's email address?
AeroLeads has found 2 work email signals at @auckland.ac.nz for Rob Brown at Westpac New Zealand.
Where is Rob Brown based?
Rob Brown is based in Auckland, Auckland, New Zealand while working with Westpac New Zealand.
What companies has Rob Brown worked for?
Rob Brown has worked for Westpac New Zealand, New Zealand Automobile Association, Tech Mahindra, University Of Auckland, and The University Of Auckland.
Who are Rob Brown's colleagues at Westpac New Zealand?
Rob Brown's colleagues at Westpac New Zealand include Jason Foxcroft, Mark Challenor, Emily Rose, Joy Biswas, and Maiqui Dominguito.
How can I contact Rob Brown?
You can use AeroLeads to view verified contact signals for Rob Brown at Westpac New Zealand, including work email, phone, and LinkedIn data when available.
What schools did Rob Brown attend?
Rob Brown holds Bachelor Of Science (Bsc) (Hons) And Honours In Petroleum Geology, Petroleum Geology from University Of Adelaide.
What skills is Rob Brown known for?
Rob Brown is listed with skills including Business Process Improvement, Business Process Mapping, Building Relationships, Vendor Relationships, Workshop Facilitation, Business Analysis, Customer Service, and Product Lifecycle Management.
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