Relocated back to Brisbane, Australia to develop Over Arching outsourcing solutions. Working with other stake holders accross several functions to deliver solutions that benefit small and medium sized businesses.

Chart Services within Buchel Corp was established as a family BPO (contact centre) business to meet the increasing administrative requirements due to the success with Chart Logistics.Chart Services focuses on providing SME's with services that cover bookkeeping, inbound and outbound sales, project admin management and lead generation. Starting with a small team of 2, the company grew to 23 employees in both Australia and the Philippines.With my extensive experience in both business planning and team building I pioneered the "over arching outsourcing" strategy where clients were provided with staff in both Australia and the Philippines as a complete package. This involves building client specific teams eg Telco, in both the Philippines and Australia. Chart provides a team in the Philippines to research and generate interest in the services and passes them to the Australian Team to complete the business. This coupled with admin support based in the Philippines who have direct almost seamless communication with the Australian client. This "Over Arching" approach has proven to be very successful for our clients, Moreover has minimal risk and expense, freeing the client to focus on other areas of their business. I am proud to claim this as my own.

Given the large amount of logistics in the export business I established Chart Logistics with my sons as the logistics family business. My role was primarily as a mentor, however I also supported the company by bringing my experience in contract negotiation, finance and quality assurance.Starting as a 'one truck one driver' business and the company grew to include 5 trucks and warehouse operations in 5 years with continued exponential growth. Customer service was key to success being able to outperform our competitors by outsourcing our back office operations to a contact (call) centre. This service enabled the company to not only provide excellent customer service but act as a highly augmented information provider to our clients such as Toll & Coca Cola. Once established, my attention was drawn to the establishment of the new outsourcing business that was founded to support the operational aspects of Chart Logistics.

Building on my experience in my previous role spearheading export into the Indian and Chinese markets, I started New Market International, an export company that specialised in exporting Australian products to the French, Chinese and Indian markets.This included included well known household names of Arnotts & P&N juice products to India. In addition we established the very 1st export of Australian Apples to India and also to China.My work with China was bi-lateral where Australian Dairy Products and Fresh fruits were exported to China while FMCG products were sourced ex china and exported to French territories such as Reunion, New Caledonia & Tahiti.

I worked in this role for Berri Fruit Juices (now part of the San Miguel Corporation) where I developed existing international markets such as Sri Lanka and the Pacific Islands. I also spearheaded Berri's entry into India and China, both which were completely new markets for the company.

I work in this role for Berri Fruit Juices (now part of the San Miguel Corporation) managing the entire operations in the Northern Territory, including manufacturing operations, sales & marketing, administration, accounting, and export. I led a team of 18 staff members with an average annual turn over of $17 million. Major achievements include- Modernization of operations- Increasing turn over by 12% year on year- Increasing gross margin- Entry into new nearby international markets such as East Timor.

I worked in this role for Paul's NT (now part of the Parmalat group) as the divisional manager for manufacturing, distribution and sales of the dairy division with a turn over of $26 million per annum. This also included the Coca Cola franchise in the Top End of the Northern Territory.In addition I was tasked with the responsibility of developing the business into new market opportunities, one of which was the opening of a new sales and operations base in Gove, NT. This involved setting up a small team and a distribution center at the location and resulted in an increase of 50% year on year for the first two years in a mature market.

I worked for QUF (now part of the Parmalat group) as the state manager for South Australia. In this role I established QUF's presence in the South Australian market and when I left this role QUF's turnover from South Australia had increased from under $1 million per annum to over $3 million per annum with an improved gross margin.

I worked for QUF (now part of the Parmalat group) initially with the minor major accounts as the account manager. Ultimately I was managing the most significant major accounts including Woolworths and Coles.

I worked for QUF (now part of the Parmalat Group) selling and managing their wholesaler distribution network in NSW.

I worked for QUF Industries (now part of the Parmalat Group) as a senior sales representative calling on major supermarket.

This role involved selling and marketing John West Food products to supermarket chains in Sydney.

I worked in the confectionery division of Nestle. My role was to promote and sell Nestle food products initially to route & food services trade, and later as a senior member of the team selling to major supermarket groups.

I was promoted to this role to establish the South Australian office. The major aspect of this role involved selling and marketing of labels &labeling of equipment to South Australian wineries.

Started at the company as a sales cadet learning all aspects of the business.