Rob C. Email & Phone Number

Resolution of hardware/software malfunctions.On-call final ticket escalation contact.Hardware/software internetworking.Enterprise level systems monitoring.Assessment of requirements for system installs or upgrades.Application maintenance and configuration.Coordination of technical projects/documentation with peers.Industry standard recommendations for process improvements within existing systems.

Lincoln, Ca

Enterprise wide management of domain infrastructure including Active Directory configuration, Group Policy authoring and maintenance, security auditing via administrative scripting, and user management on a wide array of applications within a high security framework.

Information Technology Support for end-users at Thunder Valley Casino Resort, a AAA 4 Diamond rated facility.Support for daily backup administration, numerous applications for hotel, accounting, gaming, food service, entertainment, and retail.Enterprise level administrative scripting using vbscript, visual basic (compiled), batch, bash, javascript, html, and css.Hardware troubleshooting and repair.Audio and video support as needed.Limited monitoring and administration of the status of certain critical server services.Password resets and unlocks.Tracing to/from data closets to patch or troubleshoot connections.Assisting in the training and supervision of Specialist Trainees and Specialist I employees.Determining escalation status of reported issues if not solvable with Operations resources.Performing or participating in enterprise wide upgrades, updates, and WMI queries on demand.Ongoing process improvement of current procedures.

Handling C.O.D. customers, Processing incoming money ($10 million/month approx.) Generating financial reports Maintaining past due report Advising jobbers on credit terms Handling all journal entries Researching back up for non-in-house journals Creating statements for jobbers Maintaining miscellaneous expense accounts Maintaining Tax codes and paperwork Generating reports on Lotus Notes for headquarters Making claims to escrow Giving credit references Maintaining fleet vehicle paperwork Reviewing and acting on bank analysis statement Reviewing and acting on bank reconciliation Creating and correcting account dating Posting recovered money from criminal cases Maintaining pre-paid and asset files Advising manufacturer reps on account

Receiving automotive part cores Scanning, reconciling, and crediting cores Loading and unloading product from a truck with a forklift Scheduling pickups with the jobbers

Pulling stock for jobber stock orders Doing stock checks for customer service

Stocking product on shelves Operating the trash compactor

Coordinating employee workdays Doing seafood recovery rate paperwork Sanitizing equipment Driving forklift Assembling and running a mass production machine line Offloading boats with a winch Monitoring status of seafood aging

A+ Computer Technician, It Network Administration

29E, Electrical Troubleshooting