13 years Service Management experience overall in Financial Services - with the last 8 years at Bravura Solutions delivering service transition and service management for the Sonata platform, as a managed service to multiple Customers in the FS industry. Previous to this, SDM within a consultancy as well as several years as a Service Delivery Manager at AXA Wealth, looking after Architas and Elevate.Experienced IT Service Manager with strong Financial sector and process background.Key skills include, service improvement, planning and project management, account management, service management and incident management. Self starter who is quick to get involved and learn the business and strategy. Aiming to be the best I can within the best team by providing the best possible service to deliver customer and business key outcomes.
Listed skills include It Strategy, Information Technology, Stakeholder Management, Requirements Analysis, and 17 others.