Robert Carman Email & Phone Number

Garden Grove, Ca, Us

Long Beach, Ca, Us

In the role of Chief Information Systems Officer, I am the leader of Long Beach City College’s District information systems and technology resources, including a staff of over 50 technology professionals and an annual budget of over $10M.Key Areas of Responsibility: ► Provide leadership and strategic planning for LBCC’s information systems and technology resources, while overseeing the operations and implementation of IT related projects.► Participate in District-wide budgetary planning, including the management of a $60M+ IT bond plan and over $5M in salaries.► Develop, implement, and maintain policies and procedures District-wide computing activities.► Champion and oversee the development and implementation of innovative technology solutions that support LBCC’s mission.► Lead the development of LBCC’s District Information Technology Plan to support the college’s Strategic Plan.► Direct the planning, organization, and coordination or information systems and technologies that support instructional, student services, and administrative programs.► Develop proposals for providing new or enhanced technology services for administrative, instructional, and student services.► Provide responsive advice, counsel, and education to administrators, faculty, and staff on technology issues and trends.Key Achievements: ► Lead the design and development of LBCC’s technology solution to support the safe reopening and return to campus, while adhering to LBCC’s mandated COVID-19 vaccination and testing policy.

Long Beach, Ca, Us

Led a team of 20 high-performing analysts and developers to administer and manage Long Beach City College’s PeopleSoft ERP systems, custom web applications, and third-party applications that support the District’s instructional, administrative, and student services. Key Areas of Responsibility: ► Managed the administration of LBCC’s on-premises implementations of PeopleSoft Human Capital Management, Financial Systems, and Campus Solutions.► Managed over 80+ custom-built web applications.► Prioritized and managed system upgrades, updates, and integrations with 3rd-party applications.► Continuously analyzed business processes and implemented improvements to streamline support and project requests from LBCC’s functional areas.► Continuously analyzed the application development process and implemented improvements to increase development efficiency and system stability.Key Achievements: ► Introduced and successfully implemented Agile development practices with regards to PeopleSoft development.► Managed the successful implementation of PeopleSoft source code management and project approval process in GitLab.► Significantly reduced project delivery times through continuous integration and deployment of application updates.► Managed the successful upgrade of LBCC’s implementation of PeopleSoft Campus Solutions 9.0 to 9.2 in six months without the use of outside contractors.► Lead the design and rapid development and deployment of a custom web application to collect information for and manage the distribution of aid to students requiring emergency assistance due to unfortunate circumstances caused by the COVID-19 pandemic.

Long Beach, Ca, Us

Hired to bring oversite to existing web application development processes and improve the efficiency and quality of which web applications are produced and introduce technologies and methodologies to increase the college’s mobile application capabilities.KEY ACHIEVEMENTS: ► Managed the 3rd-party implementation of the college’s new website and the migration and integration of in-house-developed web applications to the new website. ► Introduced and managed the successful implementation of the Agile Scrum software development process.► Designed and managed the implementation of a new application framework that allows developers to quickly build and release mobile responsive web applications.

El Segundo, California, Us

Progressed throughout the company into a senior level position driving the direction for all software engineering, project management, product development, product support, and online marketing to support noteworthy customers including Best Buy, Bose, Costco, Microsoft, LG, Samsung, Sony, Sprint and many recognizable retail brands.KEY AREAS OF RESPONSIBILITY:► Managing the design (UI/UX), development, deployment, and support of the complex online marketing products.► Managing multiple development teams as Scrum Master by leading sprint meetings, creating user stories and managing backlogs, and providing updates to stakeholders.► Partnering with C-level executives and business development teams to create and refine the product roadmap to support the accomplishment of CCS' growth goals.► Maximizing and improving client relationships while serving as the primary technical contact for all CCS clients. KEY ACHIEVEMENTS:► Led the entire engineering department from 2003 – 2016 ► Increased development throughput by introducing and managing the successful implementation of the Agile Scrum software development process.► Enhanced business profitability by managing and streamlining staffing budgets with multiple offshore agencies.► Strengthened clients’ ability to cultivate additional revenue by conceptualizing unique website designs to elevate marketing, training and rewarding of over 500,000 retail sales associates. ► Effectively captured and reflected retail customer technology requirements for the creation of custom learning management systems that improved retail employee performance. TECHNOLOGIES USED:HTML 5, Bootstrap, CSS3, Responsive Web Design, JavaScript, RESTful APIs, LAMP (Linux, Apache, MySQL, PHP), Node.js, AngularJS, Amazon Web Services, MS SQL Server, MS SSAS/SSRS, ColdFusion, Drupal 7, Google Analytics, KISSMetrics, Adobe Omniture Site Search, MicroStrategy, Tableau, MS Project, JIRA, and Pivotal Tracker.

El Segundo, California, Us

Coached and directed a team of 15 full-time and contract direct reports in the management of web and creative development for the entire company.KEY ACHIEVEMENTS:► Collaborated with business development and sales teams to design custom technical solutions to win client business and noteworthy partnerships with Best Buy, Sears, Wal-Mart and Staples. ► Played an influential role in securing four new strategic clients. ► Counseled senior management regarding the establishment of the project management department.

El Segundo, California, Us

Fostered quality relationships with the field marketing team in support of application development efforts for major clients.KEY ACHIEVEMENTS:► Architected and led the creation of the company’s first workforce management system that transformed internal and external meeting scheduling and activity tracking.► Improved CompUSA employee training operations by designing a custom elearning management system to replace legacy technology.► Gained the trust of the CompUSA HR leadership team to develop a new online performance management system that integrated into the HRIS tools.

El Segundo, California, Us

Established a relationship with Creative Channel Services to design a workforce management tool for the field marketing services team. This engagement turned into full-time employment with the company.

Washington, Dc, Us