Rob Carter Email & Phone Number

Grand Junction, CO, US

New York, NY, US

Working with the best at optimizing colocation services for IT

Des Moines, Iowa, US

Westborough, Massachusetts, US

Partnered with CEO to revamp Operations, Product, and brought industry standard uptime culture and performance to a cutting edge SaaS platform.

Gaithersburg, MD, US

St. Louis, MO, US

Led great team members in the development and launch of industry leading private cloud (HCI) solutions, managed services, etc.

St. Louis, MO, US

Led a best in class Solutions Engineering organization focused on aligning our client's business and technical requirements with TierPoint Cloud and Managed services.

• Plan, develop, implement and life cycle manage all data center, managed services and cloud computing product lines
• Drive achievement of corporate revenue objectives through new product/solution introductions and feature enhancements of all data center, managed services and cloud solutions product lines
• Create, manage and drive marketing initiatives through all business sales channels to drive market acquisition and revenue objectives
• Manage team of staff managers/analysts providing direction to meet the goals of the corporation, including the Product Development, Marketing and Management of data center, managed services and cloud solutions
• Research market impacts of technology innovations, maintain industry vendor/partner relationships, and assist in creation and implementation of strategic direction
• Subject Matter Expert for multiple product initiatives and work with cross-functional work groups to develop, launch and market products

• Responsible for the deployment and support of the companies 1st and 2nd generation public, private, and hybrid cloud computing platforms
• Restructured a distributed services delivery and support model into a high performing centralized model that helped grow revenue from $25 million to $50 million in 2.5 years
• Owner of a service delivery team responsible for new client implementations, customer satisfaction, and upholding stringent SLA product commitments across a wide array of mission critical products and services
• Responsible for Project Management and Sales Engineering groups covering 5 Managed Hosting Centers servicing nearly 1000 customers
• 2008 Achievers Club representative for assisting with driving new sales growth and being an impact player within the organization
• Implemented Technical Review and Change Control Boards to greatly improve quality, operational efficiencies, time to install, and risk reduction

Skokie, Illinois, US

Managed maintenance renewal practice for 150 key accounts across the Carolinas and Georgia with $3 million quota

Bellevue, WA, US

Managed 40+ QA Engineers in support of 7 storefront applications.Implemented 24x7 Network Operations Center in support of company SaaS products.

Wayne, PA, US

• Champions Club representative for the top 10% of company sales quota achievement for 2004
• Responsible for all hosting and managed services sold in northeast territory
• Worked closely with product management to ensure that service offerings and pricing were in-line with competition and marketplace
• Responsible for the design, development, implementation, and pricing of customer solutions
• Routinely performed customer presentations, discovery and definition of customer requirements, approved all contracted sales from an engineering standpoint, and interfacing with local operations personnel to ensure a.
• Acted as a liaison with local partners (VAR’s, System Integrators, Network Providers, etc.) to enhance company solution delivery

Randolph AFB, TX, US

Awarded: - Air Force Achievement Medal- Armed Expedition Forces Medal - Honorably discharged- Good Conduct Medal- Superior Performer Award - - Two Tours of Duty to Saudi Arabia

Bachelor Of Science (Bs), Business Management

Education record