Robert Conklin Email & Phone Number

Burlington, Massachusetts, Us

Guiding technology strategy and accelerating the growth of human knowledge by helping to build leading edge capabilities to support research through data sharing on the Vivli platform.

Helping organizations in GxP spaces develop the next generation of GxP compliant software to meet today's needs.• GAMP consulting and system design• 21 CFR Part 11 compliance consulting and design• ICH Q9 / ICH Q10 compliance, management and consulting• Audit preparation & support• Audit / CAPA remediation and management• Agile consulting / mentorship• System architecture & design• Cloud migration• Architectural roadmapping and planningSolution architecture including: • SaaS design • Quality By Design • CI/CD pipeline design and implementation • Software re-platforming / migration

Ann Arbor, Mi, Us

Leading an amazing team and building a fantastic product that accelerates research and enables clinical study research recruitment and retention.* Recruited development team* Increased revenue by 250% over 2 years* Opened market to enterprise sales by achieving SOC 2 Type 2 compliance and 21 CFR Part 11 compliance* Increased ACV by 400%* Efficiently grew organization while constraining costs* Architected solution to optimize growth and scaling without increasing spending

Ann Arbor, Mi, Us

Leading several teams around the world to develop next-generation library management systems. Removing barriers to bring library resources to patrons transparently and efficiently. Responsibilities:• Direct 5 software development teams across the globe to build best-in-class SaaS solutions with a mix of onshore and offshore teams• High level solution architecture and technical roadmapping for B2B library management solutions and engagement platforms• Driving of best-practices from both a software development and process standpoint• Process engineering to support product management idea pipelines from concept through delivery• Driving cloud-first solution transitionAccomplishments: • Led GA launch of the Vega Discover Product: https://www.iii.com/products/vega• Took Vega Engage from ideation to Early Adopter phase, including platforming on AWS PinPoint• Recruited and on-boarded 2 software development teams, one offshore one onshore• Introduced AWS cloud-first best practices for solutions and drove them through delivery• Supported and optimized legacy products to improve supportability and long-term value delivery through architectual roadmapping

Ann Arbor, Mi, Us

Responsibilities:• Managing several dynamic software teams developing and managing amazing products for the ProQuest Pi2 Business unit.• Responsible for delighting demanding customers while meeting the stringent regulatory needs required for deploying and hosting FDA/EMA regulated software on behalf of top Pharma customers.• Responsible for budgetary planning, monitoring, and control for the Pi2 Technology business unit. Including managing regulatory compliance, audit support, and process management for validated software products.Accomplishments:• Replatformed application from dedicated server-hosted to AWS in a validated context, leading to 50% cost reduction while improving performance and reliability• Drove a 95% reduction in GxP audit findings through improved development, documentation and testing practices.• Developed an audit-ready Agile methodology that worked in the context of GxP validated systems

Ann Arbor, Mi, Us

Responsible leading a dispersed team in a challenging technical environment into a coherent, agile, and performant unit. Accomplishments:• Took over an acquired business's software dev team that needed hands-on coaching to come up to speed on modern software development techniques• Built the team through coaching, recruitment and promotion• Developed long-term architectural roadmap which allowed refactoring to be progressed without stopping new feature development. Allowed product which had captured a leading market position to continue to maintain that lead while establishing long-term maintainability.

Ann Arbor, Mi, Us

Providing technical leadership and building a market-leading application for ProQuest.Responsibilities:• Leading architecture and design for 6 teams of software developers• Designing solutions that would both support existing customers and market-share while refactoring for long-term sustainability and growth• Advance the state-of-the-art for the teamsAccomplishments:• Refactored core algorithms to support massively higher scalability• Introduced Amazon Web Services and began an architectural roadmap to leverage it• Developed a customer-facing API which became revenue-generating

New York, Ny, Us

Team mentoring, system design, and technical leadershipAccomplishments:• Refactor of custom Lucene searching extensions to create an extensive permissioning system in search• Increased content ingestion pipeline performance by 400%• Prototyped several javascript based technologies for long-term migration

Detroit, Mi, Us

Built powerful business workflow systems to reduce costs and increase competitiveness through process automation and reporting.Major Accomplishments:• Designed and implemented extensible rules driven workflow engine to progress business documents through the organization• Replatformed a large Notes Domino based application to a J2EE based application• Implemented system redundancy through application load balancers and high-availability database systems

Responsible for maintaining and growing IT infrastructure for a small, rapidly growing companyDevelopment and implementation of 150 user Virtual Private Network based remote access system utilizing Cisco VPN IOS 12.0. Resulting in $40,000/month cost savingsLead programmer and analyst for a $1 million systems conversion from JD Edwards to Trend/SX.Enterprise utilizing SQL Server 6.5 and MS Access/VBAProject coordination to facilitate merging of IT infrastructure with parent companyPerformed significant accounting programming and reporting for AP, AR and GL modules of JD Edwards and SX.EnterpriseMigration from legacy Novell system to Windows NT 4.0 based networkImplementation of Microsoft Exchange 5.5 email systemDeveloped an integrated kitting (order forecasting/delivery) systemto work with existing distribution program (Trend) utilizing VisualBasic 5.0 and SQL Server 6.5.Developed data warehousing and analysis system with Microsoft SQLServer 6.5Implemented remote access solution using Windows NT 4.0 RemoteAccess ServerIntegration of IT infrastructure with new parent company, includingNT Security, and Exchange 5.5 directoryGrew the IT services team from a single-person shop to a team of four

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Computer Science