Rob Coonce Email & Phone Number

New York, Ny, Us

Tel-Aviv, Il

Hiring Contractor: Netser Group LLC⦁ Use of the ticket handling system to process, prioritize, document, and ensure timely resolution of all incidents and requests in line with established service level agreements and to the customer’s satisfaction.⦁ Troubleshoot technical issues, determine root cause, resolve, and implement relevant corrective actions to prevent reoccurrence. Escalate critical or reoccurring issues to the appropriate IT resolver team and to IT management.⦁ Deploy, move, and track and IT hardware and software assets and follow all asset management procedures. This includes imaging systems, deploying software, and wiping systems.⦁ Maintain network and telephony cabling and provide hands-on support for network, server, storage, and telephony systems under the direction of the infrastructure team.⦁ Supports all Anda business units including front office and warehouse/logistics as well as remote employees.⦁ Provide hands-on support for video conferencing systems, audio/video equipment, copy/print/scan equipment and other specialized IT equipment.⦁ Act as site IT contact for service vendors and escort vendors at the site as required.⦁ Planning, organizing, and managing the work, projects, and responsibilities of the Information Technology staff for Edison and Elizabeth locations. ⦁ Identifying business needs and developing recommendations and solutions⦁ Analyzing and assessing operational needs and making appropriate recommendations to the Division Manager⦁ Work closely with IT team members and other support functions with an emphasis on teamwork and collaboration.⦁ Work on site IT projects as required/assigned.⦁ Follow Anda Safety, Health, and Environmental policies and procedures. ⦁ Ability, willingness, and flexibility to come in early or stay late depending on the level of the need.⦁ Other duties may be assigned by management.

⦁ IT consulting for multiple small business office clients in the tri-state area⦁ Consulting on current and future state office configurations including on-prem vs off-prem network and vendor solutions. Recommend opportunities of continuous improvement for office efficiency. ⦁ Provide IT support/user access security and procurement of office computers, peripherals.

⦁ Contribute to planning, scheduling tour operations and staff accommodations⦁ Plan, set-up and take down multiple on-site tour locations⦁ Professional attitude and able to speak to large tour groups delivering exceptional customer service

⦁ Assistant to funeral director as needed, when required⦁ Provide support and customer service to grieving friends and families at funeral services⦁ Able to drive limousine, hearse, fleet vehichles as needed

New York, Ny, Us

• Organize, build, manage new strategic governance team to manage the Company bank portals entitlements and payment processing management (various payment types, system testing, Workday configuration). • Serve as senior Treasury Operations compliance risk manager to support conformance with internal strategies, policies, procedures, processes, and programs to prevent, regulate, design, delivery of compliance and risk management framework that protects the company. • Review existing shared service administrative and reporting processes and procedures in an effort to streamline workflow productivity, recommend changes to process to upper management, investigate potential fraud and security situations. • Representing Treasury Operations on critical regulatory matters as required. Serves as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and oversees the implementation of related remediation. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, other Control Functions, and In-Business Risk to address compliance issues which may impact the Finance function.• Coordinate data integration between Workday (ERP) and Kyriba (Treasury Mgmt System) between Treasury Operations, Accounts Payable and Cash Reconciliation teams for bank statement data and payment processing.• Assess timely compliance reviews of products, services, technology available and appropriate for Treasury. • Disaster Recovery Lead Coordinator – define Treasury Operations RTO/RPO objectives and business impact analysis with business subject matter experts.

Client: Wework• Startup opportunity as a senior business analyst for client finance systems transformation efforts.• As senior business analyst focused on Finance Systems for a client’s share service initiatives for Finance Transformation with regards to Procurement, Supply Chain, Payroll, AP, AE, T&E, Treasury.• Collaborated on the business analysis effort for Procurement, AP, AP, T&E and Treasury. Identified risks, initiatives (policy & strategy, process & technology, people development, metrics & reporting), top issues, short and long term roadmaps.• Delivered subject matter expertise for implementing Kyriba - Treasury Management Solution (TMS), business requirements, road map planning, data strategy for ERP integration. • Identify and recommend opportunities of continuous improvement and achieving operational efficiency, including defining a new Treasury Systems Compliance team.• Understand the needs of multiple stakeholders with the ability to prioritize manage and cross-reference expectations.

Secaucus, Nj, Us

Client: York Risk Services Group• Senior business analyst focused on Finance Systems for a client’s enterprise initiatives for ERP hosted solution and Data warehouse project.• Own and lead business analysis effort to collaborate with Procurement, Tax, Travel and Expense, AP, Treasury business owners to create current state analysis, design efficient and effective business processes, gather business future state requirements. • Identify opportunities of continuous improvement and achieving operational efficiency.• Understand the needs of multiple stakeholders with the ability to prioritize manage and cross reference expectations.

Client: The Hartford Financial Services Group• Focused on Finance Systems, provoide consulting and professional IT services to private equity client in the life insurance and financial services sector. • Senior level advisor and business analyst for enterprise-scale initiatives.• Own and lead business analysis effort to collaborate with business owners to draft business cases, design efficient and effective business processes, gather business requirements, recommend and select technology solutions. • Identify opportunities of continuous improvement and achieving operational efficiency.• Understand the needs of multiple stakeholders with the ability to prioritize, manage and cross-reference expectations. • Participated in RFI/RFP vendor recommendations, demonstrations, and business scorecard analysis.

New York, New York, Us

• Responsible and accountable for Enterprise Architecture (EA) and Strategy development, standing up the Enterprise Architecture organization.• IT Business Liaison and Scrum Master on Scrum Teams, working with Product Owners, Business Sponsors and IT teams, using multiple sprints to deliver: - EA governance framework for adherence to EA processes, standards, frameworks and tools for organization. - Redesign of the EA Review Board to enable strategic initiatives, business services, data services, application/technology inventory assessment (build, buy, hold), and innovation work. - Established and periodically reviewed systems, process, target architecture metrics across the enterprise in compliance with the Enterprise Architecture Governance Methodology using Software AG Alfabet Insight. - Create an evaluation team at the enterprise level for transformational change to include cross-functional teams assigned, liaison with third party vendors, qualify best fit solutions. - Restructured portfolio management across Enterprise IT with domain architects, solution architects, SMEs and business owners to consolidate, restructure business capabilities, business functions to applications, technology, and infrastructure components. - Built custom web survey requirements /data gathering using Alfabet Insight to capture risk, security and audit data, including dashboard scoring metrics in Insight. • Drove Application Portfolio management using Alfabet Insight, rationalizing technologies and applications at organization level to derive business benefits saving NY Life $500K in consulting fees in 2016. • Using Alfabet Insight, defined legacy applications and technology components that required decommissioning to reduce Enterprise IT cost and risk. Re-evaluate and recommend process improvements to current decommission workflow. • IT Security Administrator / Disaster Recovery Coordinator for EA Team.

New York, New York, Us

• Functioned as IT Business Liaison and Product Manager of over 50 applications, managing onshore and offshore resources for Run, Change, Grow, and Transform the Business initiatives. Applications supporting Finance - Accounting, Controllers, Reinsurance, Tax, Treasury, Statutory Reporting as well as Corporate Functions in Business Resiliency, Corporate Responsibility, Corporate Services, Office of General Counsel, and Office of Government Affairs.• Transformed and streamlined the Treasury platform migrating from legacy to a SAAS solution saving Corporate Finance $200K in legacy support expenses over a 2-year horizon. • Disaster Recovery IT Lead Coordinator – define, review DR plans for Corporate Finance RTO/RPO objectives and business impact analysis with business subject matter experts.• Technology lead for a 2-year Global Finance Transformation ($350 Million) project to establish remote technology and Finance applications in Knoxville, TN and Noida India. Recommend alternative solutions – plan, test, signoff and IT approvals (Security, Architecture, Procurement). Managed and provided recurring KPIs to project team, Finance and IT senior leadership. Project effort consisted of waterfall and agile methodologies: • IT Business Liaison and Scrum Master on Scrum Teams, working with Product Owners, Business Sponsors and IT teams, using multiple Sprints to deliver: - Virtual desktop to include all Finance System applications. Dev Team included Finance and IT SMEs, Infrastructure Support, project leads. Product backlog included business requirements, infrastructure and application updates. - Create onboarding /offboarding roadmap for Enterprise Management full time employees and consultants. - Procurement Transformation – upgrade procurement work-stream with a product backlog of business requirements and organization changes to upgrade legacy in-house functionality into a global business service.

New York, New York, Us

Senior Systems Consultant for Corporate Finance Department, supporting the following IT needs of the department. • As Sr. IT Business Analyst, expanded FinTech role and responsibilities to support Accounting, Controllers, Reinsurance (TAI), Tax (LTTax, Corptax), Treasury (FIS ICMS & Lex, Fiserv BRM Edge, Bloomberg), Statutory Reporting (Ryan Tracker, ETM Wings) functioning as team and applications lead. • Define, analyze and evaluate system requirements to meet business requirements for new or new custom and COTS business applications. • Analyze user requirements and troubleshoot workflow problems to improve existing systems. • Server Administrator & End User Support – Procure, build, deploy and support computers and servers. Recommend hardware, software, technology for department.• Application Developer for custom department file interfaces and secure file transmissions• SQL DBA for multiple vendor and custom-built applications• Crystal Report Developer – build, deploy, support custom reports complimenting custom built applications• Intranet Web Developer – build, deploy, support department intranet site, converting daily, monthly printed output to web based reports, reducing printing costs, simplifying output distribution. • Security Liaison / Administrator for user access, entitlements for network, vendor and bank applications access, recertification audits. • Disaster Recovery Coordinator – define Corporate Finance RTO/RPO objectives and business impact analysis with business subject matter experts based on DR plans. Participated (systems / data verifications) and coordinated business testers for semi-annual virtual and physical DR tests.

New York, New York, Us

Programmer Analyst for Treasury Department supporting 120 finance resources with the following IT needs of the department. • Lead programmer supporting the Treasury Department's IT application development and production support. • System administrator for Treasury Management Systems: FIS (Sungard) ICMS, FIS Liquidity Express, Fiserv BRM Edge.• Application Developer for custom department file interfaces and secure file transmissions• SQL DBA for multiple vendor and custom-built applications• Crystal Report Developer – build, deploy, support custom reports complimenting custom built applications• Intranet Web Developer – build, deploy, support department intranet site, converting daily, monthly printed output to web based reports, reducing printing costs, simplifying output distribution. • Security Liaison / Administrator for user access, entitlements for network, vendor and bank applications access, recertification audits. • Disaster Recovery Coordinator

New York, New York, Us

• Jr programmer supporting Corporate Finance Department's IT application development and reports.

Studying For Certified Treasury Professional (Ctp)

Diploma, Programming

Togaf 9.1, Enterprise Architecture

Bs, Computer Science

Wood Badge