Rob Crosbie Email & Phone Number

Stamford, GB

Peterborough, England, United Kingdom

(RFL - Culture)

Huntingdon, England, United Kingdom

(2 year FTC)

East Region

• Identify trends in uptrade/downtrade and understand reasons
• Drive new revenue growth
• Produce weekly and monthly performance reports
• Generate pricing for new business opportunities
• IT: Excel (LOOKUPS, pivot tables, macros), Word, PowerPoint, Sage CRM

London, United Kingdom

• Operations Support Manager. (temporary cover) Ensured depot was legally compliant and adhered to company policies
• Planner for Olympic Games. Planned and delivered resource to cope with London 2012
• Customer Service/Admin Manager. Successful in gaining permanent role (2012). Team of 35 staff, providing excellent service for our customers
• Project lead for depot improvement works. Liaised with contractors, trade union and colleagues to deliver safe and efficient depot upgrade works
• Operations Team Manager. Team of 6 managers, delivering quality of service for customers
• Area Planner. Worked on depot resource reviews with Industrial Engineers and trade unions to deliver efficiency savings. Recruitment of owner drivers and peak agency staff. Produce forecasts for regional peak planning

Lincoln And London

• As a delivery driver I constantly achieved and exceeded delivery target in completely rural area, building relationships with customers.
• Covering multiple roles in the depot; Transport Manager, Pre-briefer, De-briefer. Often simultaneously due to the small size of the depot. Achieved high Transport audit scores (85%+).
• Covered Manager roles within three years of joining the business.
• After moving to London, I learnt an unfamiliar route very quickly, fitting in with my new team and building good customer relations. I soon joined and led newly formed Global Express team, producing management reports.

National Diploma In Business & Finance

Education record

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