• Conducting customer visits in the region• Managing agents and distributors• Managing large and complex orders through to production and despatch• Business Development• New Product Development• Business Strategy• Working to set sales targets and deadlines• Currently working on producing technical sales presentations for the future

• Following the sales process.• Product Knowledge• Dealing with customer enquiries and administering sales quotes. • Working with production to ensure a smooth delivery process of customers orders.

• Following the sales process.• Product Knowledge.• Customer Interaction.

• Commercial responsibilities, dealing with offshore Oil & Gas customer enquiries and sales, working with a dedicated I.T enquiry system.• Project management, I was required to cover for project managers and take over contracts for various clients, responsible for financial, inspection notifications and schedules whilst adhering to quality systems e.g. ISO9001.• Document Control on multiple forging and casting projects.• Problem Solving-Use of initiative to solve customer queries.• Communicating with customers, sub-contractors and internal business areas.

• Delivering the customer 1st journey.• Improved sales skills through negotiation.• Achieving weekly and monthly sales targets.• Analysis of sales data from previous weeks.• Analysis of product success rates.• Visual merchandising.• Designing and implementing systems to make customer deliveries, easier to manage and organise.• Communicating with all areas of the business, sales, marketing, HR and logistics.

Communication with customers and staff. Learning speed as I hadn’t used a till before this employment and had to adapt quickly.Team working skills have also being further improved as I was usually working with different staff members each shift which represents new challenges as you have to get used to their methods of working quickly to become efficient. Accuracy has also improved from use of the till consistently and constantly. Problem solving as this was a different environment to what I have previously worked in so new problems have to have new solutions.

Attention to detail, time management and organisation skills emerged as real strengths as I had to work quickly in order to get client orders ready on time for dispatch. .

• Customer Service• Communication• Working under pressure• Team Work• Accuracy