Rob Piers Email & Phone Number
@talkfurther.com
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Who is Rob Piers? Overview
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Rob Piers is listed as Customer Fulfillment at The Feed, a company with 109 employees, based in Berthoud, Colorado, United States. AeroLeads shows a work email signal at talkfurther.com and a matched LinkedIn profile for Rob Piers.
Rob Piers previously worked as Customer Success Manager at Further and Senior Enterprise Customer Success Manager at Maxwell. Rob Piers holds Bachelor'S Degree, Political Science from University Of Colorado Boulder.
Email format at The Feed
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AeroLeads found 1 current-domain work email signal for Rob Piers. Compare company email patterns before reaching out.
About Rob Piers
I have spent the last decade in customer success roles at B2B SAAS companies and am currently a Customer Success Manager at Further. I enjoy the human element of consulting with different types of customers, from initial onboarding all the way through renewal, and enabling customers to get value out of the technology at hand. At work, the things I find most meaningful are training others (both customers and new team members), and outside of work I enjoy traveling with my girlfriend and am currently learning how to play disc golf.
Rob Piers's current company
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Rob Piers work experience
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Customer Success Manager
Current
Senior Enterprise Customer Success Manager
- Managed a portfolio of 25 customers valued at $2M+ ARR – My portfolio included a mix of large mortgage companies including New American Funding, American Mortgage Service Company, Texas Lending, and JMAC Lending.
Customer Success Manager
- Managed a portfolio of 30 customers valued at $1.8M+ ARR – My portfolio included a mix of large Oil & Gas companies including J&A Services, Premier Directional Drilling, CP Well Testing, and Precision Drilling Company.- Successfully onboarded 30+ customers post-sale with discovery conversations, live screen share trainings, and served as a consultative.
Senior Customer Success Manger
- Managed a portfolio of 120 customers valued at $1M+ ARR – My portfolio included a mix of global brands, non-profits, and large PR agencies including Papa John's, Five Guys, United Service Organizations, Sonoma Clean Power, Bateman Group, and Edelman.- Successfully onboarded 100+ customers post-sale with discovery conversations, live screen share.
Account Manager
- Resolved at least 75 customer issues per week via phone, LiveChat, and ZenDesk, while maintaining a high customer satisfaction rating.- Utilized various sales tools, along with our CRM, to reach out to, follow up with, and close a pipeline of leads.- Created and implemented Account Management team’s retention program, which reduced churn of customers.
Technical Account Manager
- Managed 40 High Volume accounts of my own and directly supported our most high-profile customers like Pinterest, Pardot, and HubSpot as their secondary account manager due to being a product expert on the team.- Helped prevent churn of hundreds of thousands of dollars in ARR by building strong relationships remotely and in 23 in-person customer visits.
Colleagues at The Feed
Other employees you can reach at thefeed.com. View company contacts for 109 employees →
Noah Hunter
Colleague at The Feed
Longmont, Colorado, United States, United States
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Mia Howle
Colleague at The Feed
Louisville, Colorado, United States, United States
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Neal Shepherd
Colleague at The Feed
Boulder, Colorado, United States, United States
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Logan Schaper
Colleague at The Feed
Denver Metropolitan Area, United States
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EO
Esperedion Orio
Colleague at The Feed
Cebu, Central Visayas, Philippines, Philippines
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KH
Katherine Harper
Colleague at The Feed
Denver Metropolitan Area, United States
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CF
Christine Ford
Colleague at The Feed
Denver, Colorado, United States, United States
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HT
Hannah Thompson
Colleague at The Feed
Broomfield, Colorado, United States, United States
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LB
Lucy Butler
Colleague at The Feed
Denver, Colorado, United States, United States
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CC
Christian Corsello
Colleague at The Feed
Louisville, Colorado, United States, United States
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Rob Piers education
Frequently asked questions about Rob Piers
Quick answers generated from the profile data available on this page.
What company does Rob Piers work for?
Rob Piers works for The Feed.
What is Rob Piers's role at The Feed?
Rob Piers is listed as Customer Fulfillment at The Feed.
What is Rob Piers's email address?
AeroLeads has found 1 work email signal at @talkfurther.com for Rob Piers at The Feed.
Where is Rob Piers based?
Rob Piers is based in Berthoud, Colorado, United States while working with The Feed.
What companies has Rob Piers worked for?
Rob Piers has worked for The Feed, Further, Maxwell, Rigup, and Trendkite.
Who are Rob Piers's colleagues at The Feed?
Rob Piers's colleagues at The Feed include Noah Hunter, Mia Howle, Neal Shepherd, Logan Schaper, and Esperedion Orio.
How can I contact Rob Piers?
You can use AeroLeads to view verified contact signals for Rob Piers at The Feed, including work email, phone, and LinkedIn data when available.
What schools did Rob Piers attend?
Rob Piers holds Bachelor'S Degree, Political Science from University Of Colorado Boulder.
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