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Rob Piers Email & Phone Number

Customer Fulfillment at The Feed
Location: Berthoud, Colorado, United States 7 work roles 1 school
1 work email found @talkfurther.com LinkedIn matched
4 data sources Profile completeness 86%

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Work email r****@talkfurther.com
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Current company
Role
Customer Fulfillment
Location
Berthoud, Colorado, United States
Company size

Who is Rob Piers? Overview

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Quick answer

Rob Piers is listed as Customer Fulfillment at The Feed, a company with 109 employees, based in Berthoud, Colorado, United States. AeroLeads shows a work email signal at talkfurther.com and a matched LinkedIn profile for Rob Piers.

Rob Piers previously worked as Customer Success Manager at Further and Senior Enterprise Customer Success Manager at Maxwell. Rob Piers holds Bachelor'S Degree, Political Science from University Of Colorado Boulder.

Company email context

Email format at The Feed

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{first}@talkfurther.com
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Profile bio

About Rob Piers

I have spent the last decade in customer success roles at B2B SAAS companies and am currently a Customer Success Manager at Further. I enjoy the human element of consulting with different types of customers, from initial onboarding all the way through renewal, and enabling customers to get value out of the technology at hand. At work, the things I find most meaningful are training others (both customers and new team members), and outside of work I enjoy traveling with my girlfriend and am currently learning how to play disc golf.

Current workplace

Rob Piers's current company

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The Feed
The Feed
Customer Fulfillment
Berthoud, CO, US
Website
Employees
109
AeroLeads page
7 roles

Rob Piers work experience

A career timeline built from the work history available for this profile.

Customer Fulfillment

Berthoud, CO, US

Customer Success Manager

Current

Denver, Colorado, United States

Mar 2022 - Present

Senior Enterprise Customer Success Manager

Denver, Colorado, United States

- Managed a portfolio of 25 customers valued at $2M+ ARR – My portfolio included a mix of large mortgage companies including New American Funding, American Mortgage Service Company, Texas Lending, and JMAC Lending.

Nov 2019 - May 2021

Customer Success Manager

Austin, Texas, United States

- Managed a portfolio of 30 customers valued at $1.8M+ ARR – My portfolio included a mix of large Oil & Gas companies including J&A Services, Premier Directional Drilling, CP Well Testing, and Precision Drilling Company.- Successfully onboarded 30+ customers post-sale with discovery conversations, live screen share trainings, and served as a consultative.

Dec 2018 - Nov 2019

Senior Customer Success Manger

Austin, Texas, United States

- Managed a portfolio of 120 customers valued at $1M+ ARR – My portfolio included a mix of global brands, non-profits, and large PR agencies including Papa John's, Five Guys, United Service Organizations, Sonoma Clean Power, Bateman Group, and Edelman.- Successfully onboarded 100+ customers post-sale with discovery conversations, live screen share.

Mar 2016 - Dec 2018

Account Manager

Austin, Texas, United States

- Resolved at least 75 customer issues per week via phone, LiveChat, and ZenDesk, while maintaining a high customer satisfaction rating.- Utilized various sales tools, along with our CRM, to reach out to, follow up with, and close a pipeline of leads.- Created and implemented Account Management team’s retention program, which reduced churn of customers.

Jan 2015 - Mar 2016

Technical Account Manager

Denver, Colorado, United States

- Managed 40 High Volume accounts of my own and directly supported our most high-profile customers like Pinterest, Pardot, and HubSpot as their secondary account manager due to being a product expert on the team.- Helped prevent churn of hundreds of thousands of dollars in ARR by building strong relationships remotely and in 23 in-person customer visits.

Nov 2011 - Sep 2014
Team & coworkers

Colleagues at The Feed

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1 education record

Rob Piers education

FAQ

Frequently asked questions about Rob Piers

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What company does Rob Piers work for?

Rob Piers works for The Feed.

What is Rob Piers's role at The Feed?

Rob Piers is listed as Customer Fulfillment at The Feed.

What is Rob Piers's email address?

AeroLeads has found 1 work email signal at @talkfurther.com for Rob Piers at The Feed.

Where is Rob Piers based?

Rob Piers is based in Berthoud, Colorado, United States while working with The Feed.

What companies has Rob Piers worked for?

Rob Piers has worked for The Feed, Further, Maxwell, Rigup, and Trendkite.

Who are Rob Piers's colleagues at The Feed?

Rob Piers's colleagues at The Feed include Noah Hunter, Mia Howle, Neal Shepherd, Logan Schaper, and Esperedion Orio.

How can I contact Rob Piers?

You can use AeroLeads to view verified contact signals for Rob Piers at The Feed, including work email, phone, and LinkedIn data when available.

What schools did Rob Piers attend?

Rob Piers holds Bachelor'S Degree, Political Science from University Of Colorado Boulder.

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